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SiteMinder's Overview

Total employees1096
HeadquartersSydney
Founded2006

SiteMinder is the world's leading open hotel commerce platform, empowering hotels and accommodation providers of all sizes to sell, market, manage, and grow their business. SiteMinder's innovative online solutions and services are trusted by tens of thousands of hotels across more than 150 countries to generate more revenue, streamline operations, and lower acquisition costs. Their product suite includes a channel manager, booking engine, hotel website design, business intelligence, global distribution system (GDS) connectivity, and metasearch integration.

Where is SiteMinder's Headquarters?

SiteMinder officeSiteMinder officeSiteMinder officeSiteMinder office
*Images sourced via web search. Rights belong to original owners

HQ Function

Global operations, product strategy, engineering leadership, corporate finance, marketing, and executive management.

Notable Features:

Modern, open-plan office in the historic The Rocks district, designed to foster collaboration and innovation, with some office spaces offering views of the Sydney Harbour.

Work Culture:

Innovative, customer-centric, and collaborative, with a strong emphasis on global teamwork and empowering employees to make an impact in the travel tech industry. Focus on diversity and inclusion.

HQ Significance:

Serves as the central hub for SiteMinder's global strategy, product development, and operational oversight, driving its mission to open up every hotel to online commerce.

Values Reflected in HQ: Innovation, customer-first approach, global mindset, transparency, and a drive for excellence, reflected in its dynamic and collaborative workspace.

Location:

SiteMinder supports hoteliers globally through its strategically located international offices and a distributed workforce. Key functions supported globally include 24/7 multilingual customer service, localized sales and marketing efforts, regional product adaptations, and global account management. The platform itself is designed for worldwide use, supporting numerous languages, currencies, and integrations with local and global travel partners, ensuring hotels everywhere can effectively reach and serve their guests.

Street Address:

88 Cumberland St

City:

Sydney

State/Province:

New South Wales

Country:

Australia

SiteMinder's Global Presence

London, United Kingdom

Address: Central London (specific address varies, e.g., Fora, 2 Polyanna Building, 13-15 Saffron Hill)

Servicing and expanding SiteMinder's presence in the EMEA region, providing localized support and solutions for hoteliers.

Galway, Ireland

Address: Block 8, Galway Financial Services Centre, Moneenageisha Rd

Providing critical support functions for the European market and contributing to global product excellence.

Dallas, Texas, USA

Address: Uptown Dallas (e.g., Spaces, 1919 McKinney Ave)

Driving growth and supporting customers in the diverse Americas hospitality market.

Bangkok, Thailand

Address: Central Bangkok (e.g., Gaysorn Tower, Ratchaprasong)

Expanding market share and providing tailored services to the rapidly growing Asian hospitality sector.

Berlin, Germany

Address: Central Berlin (e.g., WeWork, Stresemannstraße)

Strengthening SiteMinder's foothold in key German-speaking markets and supporting European expansion.

Manila, Philippines

Address: Metro Manila (e.g., Ortigas Center)

Providing scalable, multilingual support services to SiteMinder's global customer base.

Buying Intent Signals for SiteMinder

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of SiteMinder

As of April 2025, SiteMinder' leadership includes:

Sankar Narayan - Chief Executive Officer & Managing Director
Tim Howard - Chief Financial Officer
Leah Rankin - Chief Product Officer
Jonathan Kenny - Chief Sales Officer
Trent Innes - Chief Growth Officer
Dionne Woo - Chief People & Culture Officer
Shannon Riley - General Counsel & Company Secretary
Lisa Fraser - Chief Network Officer

Investors of SiteMinder

SiteMinder has been backed by several prominent investors over the years, including:

TCV (Technology Crossover Ventures)
Bailador Technology Investments
AustralianSuper
Fidelity International
Ellerston Capital
BlackRock (post-IPO)
ASX Listed (SDR) - numerous institutional and retail investors

Executive New Hires/Exits in the Last 12 Months

Hire4
Exits0

SiteMinder has actively strengthened its executive team over the past 12-18 months with several key strategic appointments, particularly in growth, sales, people & culture, and network operations. No major C-level departures from the core leadership team have been publicly announced during this recent period.

New Appointments:

Lisa Fraser, Lisa Fraser appointed as Chief Network Officer to lead SiteMinder’s partner and supply ecosystem.
Dionne Woo, Dionne Woo appointed as Chief People & Culture Officer to lead global people strategy.
Jonathan Kenny, Jonathan Kenny appointed as Chief Sales Officer to lead global sales operations.
Trent Innes, Trent Innes appointed as Chief Growth Officer to drive strategic growth initiatives.

Technology (Tech Stack) used by SiteMinder

Discover the tools SiteMinder uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

SiteMinder Email Formats and Examples

SiteMinder commonly uses the firstname.lastname email format. Other potential formats could include firstinitiallastname, but firstname.lastname is the most prevalent for corporate communications.

firstname.lastname@siteminder.com

Format

jane.doe@siteminder.com

Example

90%

Success rate

News and media

SiteMinder NewsFebruary 27, 2024

SiteMinder reports strong H1 FY24 results with revenue up 28% and positive free cash flow

SiteMinder Limited (ASX:SDR) announced robust financial results for the first half of fiscal year 2024, highlighting a 27.8% increase in revenue to $91.6 million and achieving positive free cash flow. The company also reported growth in its customer base and average revenue per user (ARPU)....more

SiteMinder NewsFebruary 13, 2024

SiteMinder’s Hotel Booking Trends: Early 2024 traveller behaviour revealed

SiteMinder released its latest Hotel Booking Trends report, analyzing data from early 2024. The report indicates strong international travel demand, longer booking lead times in certain regions, and a continued preference for direct bookings among some traveler segments....more

SiteMinder NewsFebruary 6, 2024

SiteMinder appoints Lisa Fraser as Chief Network Officer

SiteMinder announced the appointment of Lisa Fraser to the newly created role of Chief Network Officer. Fraser will be responsible for leading SiteMinder’s global partner and supply ecosystem, including integrations with OTAs, GDSs, and hotel technology providers....more

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