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Sitehands is a technology-enabled services company that provides on-demand IT field services for global enterprises. Their platform connects businesses with a vast network of vetted IT technicians to manage complex, large-scale IT infrastructure deployments, break-fix support, smart hands services, and ongoing maintenance. Sitehands aims to simplify and standardize IT field service delivery, offering consistency, visibility, and control over distributed IT operations.
Serves as the central hub for global operations, strategic leadership, platform development, sales, marketing, and customer support.
Modern office facility situated within a corporate park, designed to foster collaboration and innovation. It is equipped with advanced technology infrastructure to support its global service delivery model and platform management.
Characterized by a dynamic, fast-paced, and technology-driven environment. The culture emphasizes innovation, customer success, operational excellence, and a collaborative approach to solving complex IT challenges for global clients.
The Charlotte headquarters is pivotal for coordinating Sitehands' extensive global network of technicians and managing its proprietary service delivery platform. It ensures consistent, high-quality IT field services for enterprises worldwide.
Sitehands achieves its extensive global presence through a managed network of over 20,000 vetted and skilled field service technicians located in numerous countries worldwide. This distributed model enables them to provide on-site IT support, complex deployments, break-fix services, and 'smart hands' capabilities virtually anywhere their enterprise clients operate. While corporate and strategic functions are centralized at their Charlotte headquarters, their service delivery capability is inherently global, supporting critical IT infrastructure needs across North America, Europe, Asia-Pacific, Latin America, and other regions. This model allows for scalability and rapid response to client needs globally.
9300 Harris Corners Pkwy, Suite 350
Charlotte
NC
USA
Address: Specific street address for a major regional office is not prominently publicized. Any presence in this region likely supports sales, business development, or remote teams, rather than being a full operational branch.
Facilitates market penetration and client support in a major economic hub, complementing the global operational coordination managed from the Charlotte headquarters. Relies on the distributed technician network for service delivery.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, Sitehands' leadership includes:
Sitehands has been backed by several prominent investors over the years, including:
Sitehands strengthened its executive team with a key financial leadership appointment in the past year. No major publicly announced executive departures have been noted recently.
Discover the tools Sitehands uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Sitehands commonly uses email formats such as [first].[last]@sitehands.com or [first_initial][last]@sitehands.com. For example, an employee named Jane Doe would likely have an email address like jane.doe@sitehands.com or jdoe@sitehands.com.
[first].[last]@sitehands.com (e.g., jane.doe@sitehands.com) is a frequently observed pattern. Another common pattern is [first_initial][last]@sitehands.com (e.g., jdoe@sitehands.com).
Format
jane.doe@sitehands.com
Example
90%
Success rate
Capacity Media • August 10, 2023
Sitehands announced a strategic partnership with GTT Communications, Inc., a global managed network and security services provider. This collaboration leverages Sitehands' extensive IT field services platform and global technician network to deliver enhanced on-site deployment, maintenance, and support for GTT's enterprise customers worldwide....more
PR Newswire • August 1, 2023
Sitehands announced the appointment of Mike LeBlanc as its new Chief Financial Officer. LeBlanc brings over two decades of financial leadership experience in high-growth technology and services companies, poised to guide Sitehands through its next phase of expansion and financial strategy....more
Channel Futures • March 20, 2023
Sitehands unveiled a new partner program aimed at Managed Service Providers (MSPs), Value-Added Resellers (VARs), and system integrators. The program allows partners to utilize Sitehands' robust IT field services platform and extensive technician network to broaden their service offerings and extend their geographic reach for on-site IT support....more
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