What Does Sinch Do?

Total employees4288
HeadquartersStockholm
Founded

Sinch is a global leader in cloud communications for mobile customer engagement. Its platform powers meaningful conversations between businesses and their customers across SMS, voice, video, email, and other communication channels. Sinch enables enterprises to deliver personalized experiences at scale, improve customer satisfaction, and drive business growth through its comprehensive suite of APIs and solutions, serving industries like tech, finance, retail, and healthcare worldwide.

Where Is Sinch's Headquarters?

Sinch officeSinch officeSinch officeSinch office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for Sinch's global operations, strategic decision-making, corporate functions, product development leadership, and houses key executive offices.

Notable Features:

Modern office space designed to foster collaboration and innovation, reflecting Scandinavian design principles, and equipped with state-of-the-art technology and employee amenities.

Work Culture:

A dynamic and international work environment characterized by innovation, collaboration, and a focus on empowering employees. It combines Swedish work-life balance ideals with the fast-paced nature of a global technology company.

HQ Significance:

The Stockholm headquarters is pivotal for Sinch's global strategy, managing its expansive network, driving the company's vision in the competitive cloud communications market, and serving as the core for its publicly listed entity.

Values Reflected in HQ: The headquarters likely embodies Sinch's values of innovation, customer-centricity, global reach, transparency, and a commitment to creating a productive and inspiring work environment for its diverse workforce.

Location:

Sinch supports a wide array of functions globally, including sales and marketing, customer support, research and development, and operations. With a network of offices and data centers across the Americas, Europe, Asia-Pacific, Middle East, and Africa, Sinch provides localized expertise and ensures high-availability and low-latency for its cloud communication services (SMS, Voice, Email, Verification, etc.) to businesses worldwide. This extensive presence enables Sinch to serve diverse industries and adhere to regional regulations effectively.

Street Address:

Lindhagensgatan 74

City:

Stockholm

State/Province:

Stockholm County

Country:

Sweden

Where Else Does Sinch Operate Around the World?

Atlanta, GA, USA

Address: 303 Perimeter Center N, Suite 300, Atlanta, GA 30346, USA

Drives growth and market penetration in North America, providing localized services and support to a large and diverse customer base.

London, United Kingdom

Address: The Telephone Exchange, 8-18 London Street, London, W2 1HL, United Kingdom

Strengthens Sinch's presence in the UK and EMEA, offering tailored communication solutions and local expertise for regional market needs and regulatory environments.

Bangalore, India

Address: Prestige Khoday Tower, Municipal No. 2, 4th Floor, Raj Bhavan Road, Bangalore – 560001, India

Supports Sinch's global R&D efforts and provides an operational backbone. Also serves as a key touchpoint for the growing APAC market and customer base in the region.

Sydney, Australia

Address: Level 5, 50 Carrington Street, Sydney, NSW 2000, Australia

Provides localized support and solutions for businesses in Australia and New Zealand, catering to specific market demands and fostering regional partnerships.

Buying Intent Signals for Sinch

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Sinch? Meet the Executive Team

As of April 2025, Sinch' leadership includes:

Johan Hedberg - Interim Chief Executive Officer
Roshan Saldanha - Chief Financial Officer
Cristina David - Chief Information Officer
Julia Fraser - Chief People Officer
Josh Odom - Chief Technology Officer, Product & Engineering
Jonathan Bean - Chief Marketing Officer

Who's Investing in Sinch?

Sinch has been backed by several prominent investors over the years, including:

SoftBank Group (via SB Northstar)
Temasek Holdings
Erik Fröberg (Co-founder and board member)
Kjell Arvidsson (Co-founder and board member)
Neqst D2 AB

What Leadership Changes Has Sinch Seen Recently?

Hire3
Exits1

Over the last 12 months (approx. mid-2023 to mid-2024), Sinch saw a significant leadership change with Laurinda Pang stepping down as CEO and co-founder Johan Hedberg taking over as Interim CEO. The company also strengthened its executive team with the appointments of a new Chief Product Officer and Chief Strategy Officer.

Departures

Laurinda Pang, Laurinda Pang resigned as CEO of Sinch.

New Appointments:

Johan Hedberg, Johan Hedberg, co-founder, appointed as Interim CEO.
Brett Scorza, Brett Scorza appointed as Chief Product Officer.
Sean O'Brien, Sean O'Brien appointed as Chief Strategy Officer.

What Technology (Tech Stack) Is Used bySinch?

Discover the tools Sinch uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Sinch Email Formats and Examples

Sinch primarily uses the firstname.lastname@sinch.com email format for its employees. This is a common and professional convention in many global technology companies, making it easier to reach out to specific individuals within the organization.

firstname.lastname@sinch.com

Format

jane.doe@sinch.com

Example

90%

Success rate

What's the Latest News About Sinch?

GlobeNewswire • May 7, 2024

Sinch AB (publ) Interim Report January-March 2024: Growing profitability and cash flow

Sinch released its Q1 2024 financial results, reporting increased profitability and strong cash flow. The company highlighted the positive impact of its efficiency programs and steady demand for its messaging and API services....more

Sinch Blog / Gartner • February 26, 2024

Sinch Named a Leader in the 2024 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS)

Sinch announced its recognition as a Leader in the 2024 Gartner Magic Quadrant for CPaaS for the fourth consecutive year, acknowledging its completeness of vision and ability to execute in the global CPaaS market....more

Business Wire • February 20, 2024

Sinch Launches Sinch Contact Pro for Salesforce to Unify Agent Experience and Boost Productivity

Sinch introduced Sinch Contact Pro for Salesforce, a new solution integrating its contact center capabilities directly within the Salesforce platform. This aims to streamline agent workflows, unify customer data, and enhance overall customer interactions....more

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