What Does Silverline Do?

Total employees778
HeadquartersNew York
Founded2009

Silverline is a Salesforce Crest (formerly Platinum) Consulting Partner, now part of Persistent Systems, dedicated to delivering robust digital transformation and industry-focused solutions on the Salesforce platform. They provide strategic advisory, implementation, and managed services to clients primarily in Financial Services, Healthcare, Media, and Technology. Silverline helps organizations enhance customer experiences, improve operational efficiency, and drive growth by leveraging the full power of Salesforce.

Where Is Silverline's Headquarters?

Silverline officeSilverline officeSilverline officeSilverline office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as a primary strategic hub for Silverline's operations within Persistent Systems, focusing on client engagement, solution innovation, and East Coast market presence.

Notable Features:

Modern office space located in a vibrant area of Manhattan, designed to foster collaboration and innovation among employees and for client meetings.

Work Culture:

A dynamic, client-centric, and collaborative environment emphasizing Salesforce expertise, continuous learning, and teamwork. Post-acquisition by Persistent Systems, it integrates into a larger global culture while retaining its specialized focus.

HQ Significance:

Key U.S. operational center, integral to serving major clients in financial services and healthcare sectors concentrated on the East Coast. Represents a significant talent pool and innovation center.

Values Reflected in HQ: Innovation, client success, expertise, and collaboration are reflected in the office's design and operational focus.

Location:

As part of Persistent Systems (NSE & BSE: PERSISTENT), Silverline's capabilities are now delivered with an expanded global footprint. Persistent Systems has offices and delivery centers across North America, Europe, and Asia-Pacific. This allows the Silverline team to support multinational clients with comprehensive Salesforce strategy, implementation, custom development, and managed services on a global scale, leveraging Persistent's extensive network for localized delivery and support.

Street Address:

860 Broadway, 6th Floor

City:

New York

State/Province:

NY

Country:

USA

Where Else Does Silverline Operate Around the World?

Omaha, NE/USA

Address: 13906 Gold Circle, Suite #200, Omaha, NE 68144, USA

Strengthens presence and service delivery capabilities in the U.S. Midwest, offering localized expertise and support to regional clients.

Bengaluru, Karnataka/India

Address: Survey No. 115/1, Financial District, Nanakramguda, Hyderabad - 500032, India (Note: This is a Persistent Systems address, where Silverline India operations are likely integrated)

Enables 24/7 project capabilities, cost-effective solutions, and access to a large pool of skilled Salesforce professionals supporting global operations as part of Persistent Systems.

Toronto, ON/Canada

Address: 1 University Ave, 3rd Floor, Toronto, ON M5J 2P1, Canada (Note: Silverline Canada was acquired by Xceede Solutions, this was a known prior location for Silverline)

Focused on serving Canadian clients with localized Salesforce expertise and solutions aligned with Canadian market needs and regulations. Current operations are under Xceede Solutions.

Buying Intent Signals for Silverline

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Silverline? Meet the Executive Team

As of April 2025, Silverline' leadership includes:

Gireesh Sonnad - Senior Vice President & Global Head - Salesforce Practice at Persistent Systems (formerly CEO & Co-Founder, Silverline)
Kai Hsiung - SVP, Healthcare & Life Sciences at Persistent Systems (formerly COO, Silverline)
Geoff Merrick - SVP, Financial Services at Persistent Systems (formerly SVP Financial Services, Silverline)

Who's Investing in Silverline?

Silverline has been backed by several prominent investors over the years, including:

Pamlico Capital (Previous private equity investor, pre-acquisition)
Persistent Systems (Acquirer, current parent company)

What Leadership Changes Has Silverline Seen Recently?

Hire0
Exits0

Following the acquisition by Persistent Systems in October 2022, key Silverline executives transitioned into senior leadership roles within Persistent Systems, heading practices aligned with their expertise. Most changes reflect integration rather than standard hires/exits for a standalone company.

New Appointments:

Gireesh Sonnad, Gireesh Sonnad appointed to lead the global Salesforce practice at Persistent Systems post-acquisition of Silverline.

What Technology (Tech Stack) Is Used bySilverline?

Discover the tools Silverline uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Silverline Email Formats and Examples

The most common email format used by Silverline (and likely maintained for continuity within Persistent Systems for former Silverline employees) is [first].[last]@silverlinecrm.com.

[first].[last]@silverlinecrm.com

Format

jane.doe@silverlinecrm.com

Example

90%

Success rate

What's the Latest News About Silverline?

Persistent Systems Press ReleaseOctober 27, 2022

Persistent Strengthens Salesforce Capabilities with Acquisition of MediaAgility and Silverline

Persistent Systems announced it has entered into an agreement to acquire Silverline, a Salesforce Crest partner. This acquisition strengthens Persistent’s Salesforce consulting services and expands its presence in the financial services and healthcare verticals....more

Xceede Solutions Press ReleaseDecember 5, 2023

Xceede Solutions Acquires Silverline Canada, Expanding Its Footprint in the Canadian Salesforce Ecosystem

Xceede Solutions, a prominent Salesforce Crest Partner, announced its strategic acquisition of Silverline Canada. This move signifies Xceede's commitment to broadening its influence and service offerings within the Canadian market....more

Silverline CRM BlogFebruary 9, 2022

Silverline Achieves Salesforce Summit Partner Status

Silverline announced it achieved Summit Partner status (now Crest) in the Salesforce Partner Program. This recognition highlighted Silverline's expertise and commitment to delivering high-quality Salesforce solutions....more

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