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Silverline is a Salesforce Crest (formerly Platinum) Consulting Partner, now part of Persistent Systems, dedicated to delivering robust digital transformation and industry-focused solutions on the Salesforce platform. They provide strategic advisory, implementation, and managed services to clients primarily in Financial Services, Healthcare, Media, and Technology. Silverline helps organizations enhance customer experiences, improve operational efficiency, and drive growth by leveraging the full power of Salesforce.
Serves as a primary strategic hub for Silverline's operations within Persistent Systems, focusing on client engagement, solution innovation, and East Coast market presence.
Modern office space located in a vibrant area of Manhattan, designed to foster collaboration and innovation among employees and for client meetings.
A dynamic, client-centric, and collaborative environment emphasizing Salesforce expertise, continuous learning, and teamwork. Post-acquisition by Persistent Systems, it integrates into a larger global culture while retaining its specialized focus.
Key U.S. operational center, integral to serving major clients in financial services and healthcare sectors concentrated on the East Coast. Represents a significant talent pool and innovation center.
As part of Persistent Systems (NSE & BSE: PERSISTENT), Silverline's capabilities are now delivered with an expanded global footprint. Persistent Systems has offices and delivery centers across North America, Europe, and Asia-Pacific. This allows the Silverline team to support multinational clients with comprehensive Salesforce strategy, implementation, custom development, and managed services on a global scale, leveraging Persistent's extensive network for localized delivery and support.
860 Broadway, 6th Floor
New York
NY
USA
Address: 13906 Gold Circle, Suite #200, Omaha, NE 68144, USA
Strengthens presence and service delivery capabilities in the U.S. Midwest, offering localized expertise and support to regional clients.
Address: Survey No. 115/1, Financial District, Nanakramguda, Hyderabad - 500032, India (Note: This is a Persistent Systems address, where Silverline India operations are likely integrated)
Enables 24/7 project capabilities, cost-effective solutions, and access to a large pool of skilled Salesforce professionals supporting global operations as part of Persistent Systems.
Address: 1 University Ave, 3rd Floor, Toronto, ON M5J 2P1, Canada (Note: Silverline Canada was acquired by Xceede Solutions, this was a known prior location for Silverline)
Focused on serving Canadian clients with localized Salesforce expertise and solutions aligned with Canadian market needs and regulations. Current operations are under Xceede Solutions.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, Silverline' leadership includes:
Silverline has been backed by several prominent investors over the years, including:
Following the acquisition by Persistent Systems in October 2022, key Silverline executives transitioned into senior leadership roles within Persistent Systems, heading practices aligned with their expertise. Most changes reflect integration rather than standard hires/exits for a standalone company.
Discover the tools Silverline uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
The most common email format used by Silverline (and likely maintained for continuity within Persistent Systems for former Silverline employees) is [first].[last]@silverlinecrm.com.
[first].[last]@silverlinecrm.com
Format
jane.doe@silverlinecrm.com
Example
90%
Success rate
Persistent Systems Press Release • October 27, 2022
Persistent Systems announced it has entered into an agreement to acquire Silverline, a Salesforce Crest partner. This acquisition strengthens Persistent’s Salesforce consulting services and expands its presence in the financial services and healthcare verticals....more
Xceede Solutions Press Release • December 5, 2023
Xceede Solutions, a prominent Salesforce Crest Partner, announced its strategic acquisition of Silverline Canada. This move signifies Xceede's commitment to broadening its influence and service offerings within the Canadian market....more
Silverline CRM Blog • February 9, 2022
Silverline announced it achieved Summit Partner status (now Crest) in the Salesforce Partner Program. This recognition highlighted Silverline's expertise and commitment to delivering high-quality Salesforce solutions....more
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