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Shopify Plus is Shopify's enterprise ecommerce platform tailored for large and rapidly growing businesses. It provides advanced features, scalability, dedicated support, and greater customization to handle high transaction volumes, complex integrations, and global operations. Shopify Plus empowers merchants with enhanced control and automation capabilities to optimize their online stores and deliver exceptional customer experiences on a reliable and performant infrastructure.
Serves as the central hub for Shopify's global operations, including core engineering, product development, design, marketing, and corporate functions.
Modern, open-concept office spaces designed to foster collaboration and innovation, often featuring amenities like cafes, wellness areas, and flexible workspaces. Shopify also embraces a 'digital by design' remote-first work model.
Known for its dynamic, fast-paced, and merchant-obsessed culture. Emphasizes innovation, employee empowerment, continuous learning, and a strong sense of community.
The Ottawa HQ is the birthplace of Shopify and remains a critical center for its strategic decision-making and technological advancements, anchoring its presence in Canada's tech ecosystem.
Shopify Plus supports high-growth, high-volume merchants globally, enabling them to sell in multiple countries, currencies, and languages. The platform provides a global Content Delivery Network (CDN), localized payment gateways, and tools for international tax compliance. Shopify maintains a global workforce and distributed infrastructure to support international e-commerce operations, including dedicated Shopify Plus support teams accessible across different time zones. This allows enterprise businesses to scale their operations worldwide efficiently and cater to a global customer base.
151 O'Connor Street
Ottawa
Ontario
Canada
Address: 80 Spadina Avenue, Toronto, ON M5V 2J4, Canada (Example of a primary Toronto office)
Serves as a key operational and talent center in Eastern Canada, supporting North American and global initiatives with a focus on commerce innovation.
Address: 57 Erb Street West, Waterloo, ON N2L 6C2, Canada (Example of a primary Waterloo office)
A strategic engineering and development hub, contributing to platform capabilities and innovation in areas like AI and core commerce features.
Address: Shopify, c/o Mindspace, Krausenstraße 9-10, 10117 Berlin, Germany (Illustrative address, Shopify utilizes flexible office spaces)
Drives Shopify's expansion and support for merchants across Europe, adapting services to local market needs and fostering the European e-commerce ecosystem.
Address: Level 5, 155 Cremorne St, Cremorne VIC 3121, Australia (Example office in APAC)
Supports Shopify's growth and operations in Australia, New Zealand, and the wider Asia-Pacific market, providing localized expertise and resources.
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
As of April 2025, Shopify' leadership includes:
Shopify has been backed by several prominent investors over the years, including:
In the last 12 months (as of May 2024), Shopify's core C-suite executive team (CEO, President, CFO, COO) has demonstrated stability with no major publicly announced hires or departures. The existing leadership continues to guide the company's strategic focus on empowering merchants, advancing its commerce platform, and navigating the evolving tech landscape. Any changes have been below the primary C-suite level or related to board memberships rather than day-to-day executive operations.
Discover the tools Shopify uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Shopify commonly uses a standard email format for its employees. The most prevalent format is `[first].[last]@shopify.com`. While variations might exist for specific roles or legacy reasons, this is the primary structure for professional communication with Shopify personnel.
first.last@shopify.com
Format
jane.doe@shopify.com
Example
85%
Success rate
Shopify Investor Relations • May 8, 2024
Shopify reported Q1 2024 total revenue of $1.9 billion, up 23% year-over-year. Gross Merchandise Volume (GMV) increased 23% to $60.9 billion. The company highlighted strong growth in both Subscription Solutions and Merchant Solutions revenue, and provided an outlook for the second quarter of 2024....more
Shopify News • May 14, 2024
Shopify and Google Cloud announced an expanded partnership to integrate Google Cloud's Vertex AI platform with Shopify. This collaboration aims to embed advanced AI capabilities across Shopify's platform, helping merchants personalize customer experiences, streamline operations, and leverage generative AI tools....more
Shopify Blog • April 3, 2024
Shopify introduced its own Subscriptions app, enabling merchants to easily set up and manage recurring billing for products and services directly within the Shopify admin. This feature, available on all plans, caters to the growing demand for subscription-based business models and is particularly beneficial for Shopify Plus merchants managing complex subscription offerings....more
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