Shopify Inc. is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services engineered for reliability, while delivering a better shopping experience for consumers everywhere. Shopify powers millions of businesses in more than 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more. Its platform offers online retailers a suite of services including payments, marketing, shipping and customer engagement tools.
Serves as the central hub for corporate leadership, core product development, engineering, design, and strategic decision-making.
The Ottawa HQ is known for its modern, open-concept design spread across multiple floors, emphasizing collaboration. Features include themed meeting rooms, extensive employee amenities like catered meals, games rooms, and wellness facilities.
Characterized by a fast-paced, innovative, and employee-centric environment. Emphasis on 'getting shit done,' remote work flexibility ('Digital by Design'), and fostering a sense of community.
Represents Shopify's Canadian roots and its growth from a small startup to a global commerce leader. It's a key center for innovation and setting the company's direction.
While headquartered in Canada, Shopify operates on a 'Digital by Design' principle, meaning most employees work remotely. However, it maintains physical office hubs ('Gathering Hubs') in key locations across North America, Europe, and APAC. These hubs facilitate collaboration, team gatherings, and support regional operations. Globally, Shopify supports functions including engineering, product development, sales, marketing, merchant support, partnerships, and operations, serving merchants in over 175 countries.
151 O'Connor Street, Ground floor
Ottawa
Ontario
Canada
Address: 80 Spadina Ave (Primary location, among others)
Serves as a key Canadian tech center, driving innovation and supporting the large North American market.
Address: 57 Erb St W
Taps into strong local engineering talent and contributes significantly to product development.
Address: 490 Rue de la Gauchetière O
Supports platform development and leverages Montreal's creative and tech talent.
Address: Various locations/Co-working (Historically larger presence, now adapted to Digital by Design)
Supports Shopify's growth and merchant base across the diverse European market.
Address: Ulonų g. 2
Provides access to skilled talent in Eastern Europe and supports European operations efficiently.
Address: Varies (Reflects 'Digital by Design' - less reliant on large physical offices)
Serves the large and critical US market, engaging with partners and merchants locally.
Address: Level 6/2 Risk St, Southbank VIC 3006
Key hub for serving the growing e-commerce market in Australia, New Zealand, and Southeast Asia.
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As of April 2025, Shopify' leadership includes:
Shopify has been backed by several prominent investors over the years, including:
Shopify has seen relative stability at the top executive level recently, with key additions in late 2022 carrying into the current leadership structure. Most changes involved refining roles or scope following restructuring events (like the sale of Shopify Logistics).
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The most common email format used by Shopify employees follows a standard pattern based on first and last names.
[first].[last]@shopify.com
Format
jane.doe@shopify.com
Example
90%
Success rate
Shopify News • May 7, 2024
Shopify reported strong Q1 2024 results with revenue up 23% year-over-year (29% adjusted for logistics sale) and Gross Merchandise Volume (GMV) increasing 23% to $60.9 billion. The company highlighted growth in subscription solutions and merchant solutions....more
Shopify News • February 13, 2024
Shopify reported strong growth for Q4 and the full year 2023, exceeding $7 billion in revenue for the first time. GMV for the full year was $235.9 billion, up 20%....more
Shopify News / Various Tech Media • January 31, 2024
Shopify announced adjustments to its pricing plans (Basic, Shopify, Advanced) effective early 2024, alongside the rollout of new features and updates across its platform aimed at enhancing merchant capabilities....more
Shopify News / Various Financial Media • May 4, 2023
Shopify announced the sale of its logistics division (including Deliverr) to Flexport and a significant workforce reduction (approx. 20%) as part of a strategic refocus on its core e-commerce platform business....more
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