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Shopify's Overview

Total employees23236
HeadquartersOttawa
Founded2006

Shopify Inc. is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services engineered for reliability, while delivering a better shopping experience for consumers everywhere. Shopify powers millions of businesses in more than 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more. Its platform offers online retailers a suite of services including payments, marketing, shipping and customer engagement tools.

Where is Shopify's Headquarters?

HQ Function

Serves as the central hub for corporate leadership, core product development, engineering, design, and strategic decision-making.

Notable Features:

The Ottawa HQ is known for its modern, open-concept design spread across multiple floors, emphasizing collaboration. Features include themed meeting rooms, extensive employee amenities like catered meals, games rooms, and wellness facilities.

Work Culture:

Characterized by a fast-paced, innovative, and employee-centric environment. Emphasis on 'getting shit done,' remote work flexibility ('Digital by Design'), and fostering a sense of community.

HQ Significance:

Represents Shopify's Canadian roots and its growth from a small startup to a global commerce leader. It's a key center for innovation and setting the company's direction.

Values Reflected in HQ: The collaborative spaces reflect the value of teamwork; the quality amenities reflect the focus on employee well-being; the overall design supports innovation and agility.

Location:

While headquartered in Canada, Shopify operates on a 'Digital by Design' principle, meaning most employees work remotely. However, it maintains physical office hubs ('Gathering Hubs') in key locations across North America, Europe, and APAC. These hubs facilitate collaboration, team gatherings, and support regional operations. Globally, Shopify supports functions including engineering, product development, sales, marketing, merchant support, partnerships, and operations, serving merchants in over 175 countries.

Street Address:

151 O'Connor Street, Ground floor

City:

Ottawa

State/Province:

Ontario

Country:

Canada

Shopify's Global Presence

Toronto, Ontario, Canada

Address: 80 Spadina Ave (Primary location, among others)

Serves as a key Canadian tech center, driving innovation and supporting the large North American market.

Waterloo, Ontario, Canada

Address: 57 Erb St W

Taps into strong local engineering talent and contributes significantly to product development.

Montreal, Quebec, Canada

Address: 490 Rue de la Gauchetière O

Supports platform development and leverages Montreal's creative and tech talent.

Berlin, Germany

Address: Various locations/Co-working (Historically larger presence, now adapted to Digital by Design)

Supports Shopify's growth and merchant base across the diverse European market.

Vilnius, Lithuania

Address: Ulonų g. 2

Provides access to skilled talent in Eastern Europe and supports European operations efficiently.

Multiple locations, USA (e.g., New York, San Francisco Bay Area, Austin - often smaller hubs or remote clusters)

Address: Varies (Reflects 'Digital by Design' - less reliant on large physical offices)

Serves the large and critical US market, engaging with partners and merchants locally.

Melbourne, Australia

Address: Level 6/2 Risk St, Southbank VIC 3006

Key hub for serving the growing e-commerce market in Australia, New Zealand, and Southeast Asia.

Buying Intent Signals for Shopify

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Shopify

As of April 2025, Shopify' leadership includes:

Tobias Lütke - Founder & Chief Executive Officer (CEO)
Harley Finkelstein - President
Jeff Hoffmeister - Chief Financial Officer (CFO)
Kaz Nejatian - Chief Operating Officer (COO)
Allan Leinwand - Chief Technology Officer (CTO)
Jessica Hertz - Chief Legal Officer & Corporate Secretary
Bobby Morrison - Chief Revenue Officer (CRO)

Investors of Shopify

Shopify has been backed by several prominent investors over the years, including:

Bessemer Venture Partners
FirstMark Capital
Insight Partners
OMERS Ventures
Felicis Ventures
Georgian Partners
(Note: Shopify is a publicly traded company (NYSE: SHOP, TSX: SHOP), so primary investors are now public market institutional and individual shareholders. The list reflects key venture investors from its private stages.)

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits0

Shopify has seen relative stability at the top executive level recently, with key additions in late 2022 carrying into the current leadership structure. Most changes involved refining roles or scope following restructuring events (like the sale of Shopify Logistics).

New Appointments:

Jeff Hoffmeister, Jeff Hoffmeister joined Shopify as CFO, succeeding Amy Shapero. His appointment occurred just outside the 12-month window but is key to the current team.
Kaz Nejatian, Kaz Nejatian appointed COO, consolidating key operational and product functions.

Technology (Tech Stack) used by Shopify

Discover the tools Shopify uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Shopify Email Formats and Examples

The most common email format used by Shopify employees follows a standard pattern based on first and last names.

[first].[last]@shopify.com

Format

jane.doe@shopify.com

Example

90%

Success rate

News and media

Shopify NewsMay 7, 2024

Shopify Announces First-Quarter 2024 Financial Results

Shopify reported strong Q1 2024 results with revenue up 23% year-over-year (29% adjusted for logistics sale) and Gross Merchandise Volume (GMV) increasing 23% to $60.9 billion. The company highlighted growth in subscription solutions and merchant solutions....more

Shopify NewsFebruary 13, 2024

Shopify Announces Fourth-Quarter and Full-Year 2023 Financial Results

Shopify reported strong growth for Q4 and the full year 2023, exceeding $7 billion in revenue for the first time. GMV for the full year was $235.9 billion, up 20%....more

Shopify News / Various Tech MediaJanuary 31, 2024

Shopify Updates Pricing Plans and Introduces New Features

Shopify announced adjustments to its pricing plans (Basic, Shopify, Advanced) effective early 2024, alongside the rollout of new features and updates across its platform aimed at enhancing merchant capabilities....more

Shopify News / Various Financial MediaMay 4, 2023

Shopify Sells Logistics Business to Flexport and Announces Workforce Reduction

Shopify announced the sale of its logistics division (including Deliverr) to Flexport and a significant workforce reduction (approx. 20%) as part of a strategic refocus on its core e-commerce platform business....more

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