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Shoes of Prey was an Australian e-commerce company, launched in 2009, that revolutionized the footwear industry by allowing customers to design their own bespoke shoes online. Users could choose from a multitude of styles, materials, colors, heel heights, and embellishments to create unique footwear. The company gained significant traction, attracted venture capital, and expanded internationally. However, despite its innovative approach, Shoes of Prey faced challenges with scaling mass customization, manufacturing complexities, operational costs, and evolving market dynamics, leading to its unfortunate decision to cease operations and enter liquidation in early 2019. It remains a notable case study in the fashion-tech and mass customization sectors.
Primary hub for initial operations, design, marketing, and technology development. Later, US offices (e.g., Santa Monica) handled North American market operations and strategy.
As a startup, their offices were likely functional and collaborative spaces rather than architecturally notable landmarks. They also had design studios and showrooms, for example, within Nordstrom stores in the US.
During its operational years, Shoes of Prey was known for its dynamic, innovative, and ambitious startup culture. There was a strong focus on customer empowerment, fashion-tech fusion, and rapid growth. The team was passionate about changing the way women shopped for shoes.
The Australian HQ was significant as the birthplace of the company and where its core technology and business model were developed, pioneering online mass customization for footwear. Its US presence marked its international expansion ambitions.
Shoes of Prey operated primarily as an online retailer, shipping custom-designed shoes to customers in over 50 countries. Key functions supported globally included e-commerce sales, digital marketing, international shipping, customer support (with teams in locations like the Philippines), and manufacturing in China. They also established physical retail presences through partnerships, notably with Nordstrom in the US, where they had design studios.
Level 2, 65-71 Belmore Rd (historical, prior to US expansion/relocation attempts)
Randwick, Sydney
New South Wales
Australia
Address: Specific street address not widely publicized for its corporate office; also had presence in WeWork spaces and Nordstrom stores.
To drive growth in the significant US market, manage partnerships, and establish a stronger brand presence in North America.
Address: Factory locations not publicly detailed.
To leverage established footwear manufacturing capabilities for producing custom orders at scale.
Address: Specific office address not widely publicized.
To provide global customer support and operational assistance.
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As of April 2025, Shoes of Prey' leadership includes:
Shoes of Prey has been backed by several prominent investors over the years, including:
Shoes of Prey ceased operations in 2019 and is no longer an active company. Therefore, there have been no executive hires or exits in the last 12 months.
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As Shoes of Prey ceased operations in 2019, any previously used email formats are no longer active. Historically, like many startups, they likely used common patterns.
Common patterns included [first].[last]@shoesofprey.com or [first_initial][last]@shoesofprey.com. For example, jane.doe@shoesofprey.com or jdoe@shoesofprey.com.
Format
example@shoesofprey.com (No longer active)
Example
0 (Company is defunct, emails are not active)%
Success rate
SmartCompany • March 28, 2019
Details emerged about the extent of Shoes of Prey's debts as it entered liquidation, with co-founder Jodie Fox sharing insights into the emotional toll of the company's closure....more
TechCrunch • February 28, 2019
Shoes of Prey announced it was ceasing operations after failing to make its mass-customization model work at scale. The company had paused orders in late 2018....more
Vogue Business • December 7, 2016
Shoes of Prey secured a significant funding round to fuel its expansion and further develop its customization platform. (Note: This refers to a historical Series B or C round. Actual amounts and dates of all rounds varied.)...more
Business Insider Australia • August 20, 2018
Shoes of Prey announced it was halting orders and undergoing a strategic review, signaling the significant challenges it was facing before its eventual closure....more
The Australian Financial Review • July 2, 2015
Shoes of Prey announced a major partnership with US department store Nordstrom, including investment and the rollout of in-store design studios....more
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