Shipway by Unicommerce
Shipway by Unicommerce's Overview
Shipway is an AI-powered shipping automation and engagement platform designed for e-commerce businesses. It offers a suite of tools including shipment tracking, customer notifications (Shipway Notify), returns and exchange management (Shipway Retain), and fraud detection. The platform aims to enhance the post-purchase experience for customers, reduce return-to-origin (RTO) rates, and improve operational efficiency for online sellers. Shipway serves thousands of brands, helping them automate logistics and engage customers effectively.
Where is Shipway by Unicommerce's Headquarters?
HQ Function
Serves as the central hub for Shipway's core operations, software development, product management, customer support leadership, and strategic decision-making.
Notable Features:
Modern office facilities located within the Industrial Model Township (IMT) Manesar, designed to foster collaboration, innovation, and efficient workflows.
Work Culture:
Characterized by a dynamic, innovative, and fast-paced environment. Emphasis on agile methodologies, customer-centric solutions, teamwork, and continuous learning to stay ahead in the e-commerce logistics technology space.
HQ Significance:
Strategically positioned in Gurugram, providing access to a vast talent pool in technology and business, and proximity to other tech companies and partners, fostering growth and innovation.
Values Reflected in HQ: The headquarters' setup likely reflects Shipway's core values of technological innovation, operational efficiency, customer focus, and collaboration.
Location:
Shipway supports e-commerce businesses globally by providing a suite of SaaS solutions. Key functions supported include AI-powered shipping automation, real-time multi-carrier shipment tracking, proactive customer notifications via various channels (SMS, Email, WhatsApp), NDR (Non-Delivery Report) management, RTO (Return to Origin) reduction, and an automated returns and exchange management system. Their platform is accessible to online sellers worldwide aiming to optimize logistics and enhance post-purchase customer experience.
Street Address:
Plot No. 11, First Floor, HSIIDC, Sector 6, IMT Manesar
City:
Gurugram
State/Province:
Haryana
Country:
India
Shipway by Unicommerce's Global Presence
Wilmington, Delaware/USA
Address: 2055 Limestone Rd STE 200-C, Wilmington, DE, 19808, USA
Facilitates Shipway's corporate presence in the US, supporting its engagement with the North American market from a legal and administrative standpoint.
Buying Intent Signals for Shipway by Unicommerce
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of Shipway by Unicommerce
As of April 2025, Shipway by Unicommerce' leadership includes:
Investors of Shipway by Unicommerce
Shipway by Unicommerce has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
There have been no major, publicly announced executive hires or departures for Shipway (Adverb Technologies Pvt. Ltd.) in the last 12 months. The founding leadership team appears stable and focused on scaling the business and enhancing its product offerings.
Technology (Tech Stack) used by Shipway by Unicommerce
Discover the tools Shipway by Unicommerce uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Shipway by Unicommerce Email Formats and Examples
Shipway's common email format typically uses the first name of the employee. This is a prevalent pattern for companies in the technology and SaaS sectors.
{first}@shipway.com
Format
gaurav@shipway.com
Example
90%
Success rate
News and media
Business Standard • October 19, 2023
Shipway Unveils WhatsApp Business Platform Integration for D2C Brands
Shipway announced the integration of its services with the WhatsApp Business Platform, enabling D2C brands to enhance customer communication and engagement through automated order updates, query resolution, and marketing messages directly on WhatsApp....more
APN News • August 30, 2023
Shipway Partners With sarafagarwal.com To Enhance Post-Purchase Experience
Shipway collaborated with Sarafagarwal.com, an online jewelry store, to improve its post-purchase customer experience by implementing Shipway's tracking and notification solutions. This partnership aims to provide customers with seamless order tracking and proactive updates....more
The Economic Times • February 16, 2023
IndiaMART invests Rs 17.01 cr in logistics SaaS firm Shipway
IndiaMART InterMESH Limited invested approximately Rs 17.01 crore (around $2.1 million) in Adverb Technologies Pvt Ltd, the parent company of Shipway, for a 5.5% stake. This investment aims to help Shipway expand its offerings and market reach....more
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