What Does ShipStation Do?

Total employees107
HeadquartersAustin
FoundedN/A

ShipStation is a leading provider of cloud-based shipping software for e-commerce businesses of all sizes. It integrates with over 100 shopping carts, marketplaces (like Amazon, eBay, Shopify, Etsy), carriers (USPS, UPS, FedEx, DHL, etc.), and fulfillment services. The platform allows businesses to manage and ship their orders from one place, automating tasks like order importing, batch label printing, discounted shipping rates, tracking, and customer communication. ShipStation aims to streamline the entire fulfillment process, saving merchants time and money, and enabling them to scale their operations efficiently.

Where Is ShipStation's Headquarters?

ShipStation officeShipStation officeShipStation officeShipStation office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as a major hub for product development, engineering, customer support, and sales operations for the ShipStation platform.

Notable Features:

Located in a modern office space designed to foster collaboration and innovation, reflective of Austin's tech scene, featuring open-plan workspaces and employee amenities. This facility is part of Auctane's Austin presence.

Work Culture:

Emphasizes a fast-paced, innovative, and customer-centric environment. Known for a collaborative culture that encourages learning and growth, typical of a tech company in Austin. Focus on teamwork and solving complex e-commerce challenges.

HQ Significance:

Austin's dynamic tech ecosystem provides access to a rich talent pool and fosters an environment of innovation, crucial for ShipStation's growth and development as a leading shipping solution.

Values Reflected in HQ: The HQ environment likely reflects values such as innovation, efficiency, customer focus, and collaboration, integral to ShipStation's product and service philosophy.

Location:

ShipStation supports e-commerce businesses globally, with dedicated operations and support in North America (USA, Canada), Europe (primarily UK, with expansion into other EU countries like France, Germany), and Asia-Pacific (primarily Australia & New Zealand). This is achieved through localized platform versions, integrations with regional carriers and marketplaces, and international support teams managed under its parent company, Auctane.

Street Address:

4301 Bull Creek Rd

City:

Austin

State/Province:

TX

Country:

USA

Where Else Does ShipStation Operate Around the World?

London, United Kingdom

Address: Auctane UK, 1st Floor, 20 Farringdon Street, London, EC4A 4AB, UK

To support and expand ShipStation's presence in the European Union and the UK, offering localized services and integrations for regional carriers and marketplaces.

Sydney, Australia

Address: Auctane APAC, Level 5, 100 Mount Street, North Sydney, NSW 2060, Australia

To cater to the specific needs of the APAC e-commerce market, providing localized shipping solutions and support for merchants in the region.

Toronto, ON, Canada

Address: Auctane Toronto Office, Toronto, ON, Canada (Specific street address for ShipStation operations may vary)

To facilitate ShipStation's growth in the Canadian market, addressing the unique shipping and fulfillment requirements of Canadian online sellers.

Krakow, Poland

Address: Auctane Poland Office, Krakow (Part of Auctane's European operational network)

To enhance technical and support infrastructure for ShipStation and other Auctane brands in Europe, leveraging Poland's tech talent pool.

Buying Intent Signals for ShipStation

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading ShipStation? Meet the Executive Team

As of April 2025, ShipStation' leadership includes:

Al Ko - Chief Executive Officer, Auctane (Parent Company of ShipStation)
Russell Griffin - SVP & GM, ShipStation at Auctane
Jim Giltner - SVP of Product, Shipping Business Unit at Auctane
Krishnan Commondur - Chief Technology Officer, Auctane
Matt Caney - Chief Financial Officer, Auctane
Valerie C. Williams - Chief People Officer, Auctane

Who's Investing in ShipStation?

ShipStation has been backed by several prominent investors over the years, including:

Thoma Bravo (Current primary investor through acquisition of parent company Auctane)
Stamps.com (Acquired ShipStation in 2014, later rebranded to Auctane - historical)
Original Angel/VC investors (Pre-2014 acquisition - historical)

What Leadership Changes Has ShipStation Seen Recently?

Hire2
Exits0

In the past 12-18 months, ShipStation's parent company, Auctane, has strengthened its executive team with key appointments, including a new Chief People Officer (March 2023) and Chief Financial Officer (May 2023). These hires reflect a focus on growth and operational excellence which benefits all Auctane brands, including ShipStation. No specific high-profile exits directly tied to ShipStation's immediate leadership were publicly announced during this period.

New Appointments:

Valerie C. Williams, Valerie C. Williams appointed as new Chief People Officer at Auctane.
Matt Caney, Matt Caney appointed as new Chief Financial Officer at Auctane.

What Technology (Tech Stack) Is Used byShipStation?

Discover the tools ShipStation uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ShipStation Email Formats and Examples

ShipStation, as part of Auctane, likely uses standardized corporate email formats. Common patterns include [firstinitial][lastname]@[companydomain.com] or [firstname].[lastname]@[companydomain.com]. For ShipStation specific communications, emails would typically use the @shipstation.com domain.

A common ShipStation email format is [firstinitial][last]@shipstation.com (e.g., jdoe@shipstation.com) or [first].[last]@shipstation.com (e.g., john.doe@shipstation.com).

Format

jdoe@shipstation.com

Example

75%

Success rate

What's the Latest News About ShipStation?

PR Newswire APAC • February 20, 2024

New Research from ShipStation Reveals Australian Online Shoppers Prioritise Flexible and Sustainable Delivery Options

ShipStation released new research highlighting Australian consumers' preferences for flexible and sustainable delivery options, providing insights for e-commerce businesses to adapt their shipping strategies based on evolving shopper expectations....more

Business Wire • June 14, 2023

Auctane’s ShipStation Partners With Evri To Offer Enhanced Shipping Options For UK Merchants

ShipStation, a leading global e-commerce shipping solutions provider under Auctane, announced a partnership with Evri, the UK's largest dedicated parcel delivery company, to provide UK merchants with more flexible and convenient shipping options, including 7-day-a-week delivery services....more

Business Wire • May 9, 2023

ShipStation Unveils New Branding and Key Enhancements to its European Platform

ShipStation announced a major brand refresh and significant enhancements to its platform for European merchants, aiming to simplify international shipping and e-commerce operations in the region with improved workflows and carrier integrations....more

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