ShipHero
ShipHero's Overview
ShipHero offers a comprehensive suite of solutions for eCommerce businesses, including a robust Warehouse Management System (WMS) for brands managing their own fulfillment, and full-service, tech-enabled 3PL (third-party logistics) services through a network of company-owned and operated warehouses. Their platform aims to simplify inventory management, order processing, shipping, and returns, enabling merchants to deliver exceptional customer experiences and scale their operations effectively. ShipHero caters to a wide range of online sellers, from rapidly growing DTC brands to established enterprises seeking to optimize their supply chain.
Where is ShipHero's Headquarters?
HQ Function
Serves as the central hub for corporate operations, strategic decision-making, software development leadership, and marketing initiatives. It coordinates the company's overall direction and innovation in e-commerce fulfillment solutions.
Notable Features:
Located in an industrial-chic area of Brooklyn, reflecting a blend of modern tech workspace within a redeveloped urban environment. Features open-plan office spaces designed to foster collaboration and innovation.
Work Culture:
ShipHero promotes a fast-paced, innovative, and customer-centric work culture. Emphasis is placed on problem-solving, technological advancement, and supporting the growth of e-commerce businesses. The environment is collaborative with a strong focus on impact and efficiency.
HQ Significance:
The Brooklyn headquarters is significant as it anchors ShipHero in a major East Coast commercial and tech hub, facilitating access to talent, industry partners, and market insights. It's the nerve center for their software development and global strategy.
Values Reflected in HQ: The choice of a dynamic, redeveloped urban location likely reflects ShipHero's values of innovation, adaptability, efficiency, and being at the forefront of modern commerce and technology.
Location:
ShipHero supports global eCommerce operations through its cloud-based Warehouse Management Software (WMS) accessible worldwide, and an expanding network of international fulfillment centers located in North America (United States, Canada) and Europe (Poland). This infrastructure enables brands to manage inventory centrally, fulfill orders across multiple regions, and effectively reach a global customer base, facilitating international expansion and localized shipping strategies.
Street Address:
75 Stewart Ave
City:
Brooklyn
State/Province:
New York
Country:
USA
ShipHero's Global Presence
North Las Vegas, Nevada, USA
Address: 405 Airport Access Rd, North Las Vegas, NV 89032, USA
Enhances ShipHero's ability to offer fast and cost-effective shipping to customers in the Western United States, leveraging Nevada's strategic location and logistics infrastructure.
Fort Worth, Texas, USA
Address: 14500 FAA Blvd, Fort Worth, TX 76155, USA
Serves as a strategic logistics hub for Central and Southern United States, enabling efficient distribution and reduced shipping times for clients' customers in the region.
Allentown, Pennsylvania, USA
Address: 7045 Schantz Rd, Allentown, PA 18106, USA (often referred to as Breinigsville area)
Provides rapid fulfillment capabilities for the densely populated Northeast and Mid-Atlantic regions of the US, ensuring quick delivery times for customers.
Jacksonville, Florida, USA
Address: 1 Imeson Park Blvd, Jacksonville, FL 32218, USA
Strengthens ShipHero's logistics network in the Southeastern United States, offering clients optimized shipping routes and faster delivery to customers in this growing region.
Mississauga, Ontario, Canada
Address: 7800 Tranmere Dr, Mississauga, ON L5S 1V9, Canada
Enables brands to efficiently serve Canadian customers, manage cross-border shipping complexities, and offer localized fulfillment within Canada.
Zakroczym, Poland (near Warsaw)
Address: ul. Przyparkowa 20, 05-170 Zakroczym, Poland (Panattoni Park Warsaw North II)
Provides a strategic base for eCommerce fulfillment across Europe, allowing clients to reach European customers more effectively and manage inventory within the EU.
Buying Intent Signals for ShipHero
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Executive Team of ShipHero
As of April 2025, ShipHero' leadership includes:
Investors of ShipHero
ShipHero has been backed by several prominent investors over the years, including:
Executive New Hires/Exits in the Last 12 Months
ShipHero has made key strategic appointments to its executive team in the past year, notably strengthening its financial and people operations leadership to support continued growth and global expansion. There was also a notable transition from a long-standing executive.
Departures
New Appointments:
Technology (Tech Stack) used by ShipHero
Discover the tools ShipHero uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
ShipHero Email Formats and Examples
ShipHero commonly utilizes the [first].[last]@shiphero.com email format for its employees. While other formats might exist within the organization, this pattern is widely observed and typical for companies structured like ShipHero.
first.last@shiphero.com
Format
jane.doe@shiphero.com
Example
85%
Success rate
News and media
Business Wire • February 7, 2024
Pipe17 and ShipHero Announce Strategic Partnership to Provide Seamless Omnichannel Order-to-Fulfillment Automation for Ecommerce Merchants
ShipHero and Pipe17 have entered into a strategic partnership aimed at delivering enhanced omnichannel order-to-fulfillment automation. This collaboration seeks to provide e-commerce merchants with a more streamlined operational flow from order placement through to final delivery....more
Yahoo Finance • November 14, 2023
ShipHero Appoints Mark Elrod as Chief Financial Officer
ShipHero announced the appointment of Mark Elrod as its new Chief Financial Officer. With extensive experience in financial leadership, Elrod is set to drive ShipHero's financial strategy during its upcoming phase of growth and expansion....more
PR Newswire • May 10, 2023
ShipHero Opens First European Fulfillment Center in Warsaw, Poland
ShipHero has expanded its global footprint with the opening of its first European fulfillment center located in Warsaw, Poland. This strategic move aims to enhance its 3PL services for clients targeting the European market and support their international growth initiatives....more
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