Shinhan Bank is one of South Korea's largest and most prominent commercial banks, forming a core part of the Shinhan Financial Group. Established in 1982, it offers a comprehensive suite of financial products and services to a diverse clientele including individuals, small and medium-sized enterprises (SMEs), and large corporations. Key services encompass deposits, loans, credit cards, foreign exchange, wealth management, investment banking, and cutting-edge digital banking solutions. Shinhan Bank is renowned for its commitment to customer satisfaction, financial innovation (including AI and fintech adoption), and sustainable growth. With a vast domestic branch network and an expanding international presence in key financial markets, Shinhan Bank continually strives to solidify its position as a leading financial institution in Asia.
The headquarters serves as the central nervous system for Shinhan Bank, overseeing all domestic and international operations, strategic planning, corporate governance, risk management, and key administrative functions.
A modern, prominent high-rise building reflecting the bank's status. It is equipped with advanced financial technology infrastructure, robust security systems, and collaborative workspaces designed to foster innovation and efficiency.
Shinhan Bank's headquarters fosters a work culture centered on professionalism, customer-first principles, ethical conduct, and continuous innovation. There is a strong emphasis on digital transformation, teamwork, and employee development to adapt to the evolving financial landscape.
The headquarters is paramount for coordinating the bank's extensive operations, formulating long-term strategy, managing relationships with regulatory bodies, and representing Shinhan Bank in both national and global financial arenas.
Shinhan Bank maintains a robust global presence with a network of branches, subsidiaries, and representative offices in key financial centers across Asia (including China, Japan, Vietnam, India, Indonesia, Singapore, Cambodia, Myanmar, Kazakhstan), the Americas (USA, Canada, Mexico), Europe (UK, Germany, Poland), and Oceania (Australia). Globally, it supports functions such as corporate and investment banking, trade finance, project finance, retail banking in select international markets, foreign exchange services, and cross-border financial advisory to facilitate international trade and investment for its clients.
20, Sejong-daero 9-gil, Jung-gu
Seoul
Seoul Special City
South Korea
Address: 330 Fifth Avenue, New York, NY 10001, USA
Functions as Shinhan Bank's primary hub for its North American operations, supporting international trade, corporate clients, and financial market activities in the region.
Address: 7th Floor, 125 Old Broad Street, London EC2N 1AR, United Kingdom
Serves as Shinhan Bank's strategic base for its European activities, facilitating cross-border finance, investment, and corporate banking in the UK and broader European market.
Address: Me Linh Point Tower, 2 Ngo Duc Ke Street, District 1, Ho Chi Minh City, Vietnam
Represents a significant part of Shinhan Bank's expansion in Southeast Asia, capitalizing on Vietnam's dynamic economic growth and serving a growing customer base with both retail and corporate banking needs.
Address: 19F, Shin Kokusai Bldg., 3-4-1 Marunouchi, Chiyoda-ku, Tokyo, Japan
Facilitates Shinhan Bank's financial services in the Japanese market, leveraging the strong economic ties between the two countries.
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As of April 2025, Shinhan Bank' leadership includes:
Shinhan Bank has been backed by several prominent investors over the years, including:
The most significant recent leadership change at Shinhan Bank was the appointment of Jung Sang-hyuk as President & CEO in early 2023. This transition set the current strategic direction. Over the immediate past 12 months (approx. May 2023 - May 2024), top-level C-suite changes directly within Shinhan Bank itself have been minimal and not widely publicized, indicating leadership stability. Any shifts typically involve internal promotions or reassignments within the broader Shinhan Financial Group's regular organizational updates.
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Shinhan Bank, like most major corporations, utilizes standardized email address formats for its employees. While the exact internal schema is proprietary and not publicly disclosed, common conventions in large Korean companies involve combinations of employee names and the official domain. For Shinhan Bank, the primary domain is 'shinhan.com'.
Commonly observed or expected formats include [username]@[shinhan.com], where [username] could be [first_initial][last_name], [lastname][first_initial], or [firstname].[lastname]. For example, 'johndoe@shinhan.com' or 'jd@shinhan.com'.
Format
johndoe@shinhan.com
Example
70%
Success rate
The Korea Times • May 16, 2024
Shinhan Bank announced it has developed an AI-powered model designed to detect and prevent voice phishing scams. The new system analyzes call patterns, voice characteristics, and conversation content in real-time to identify fraudulent calls, thereby enhancing customer protection against increasingly sophisticated financial crimes....more
Pulse News Korea • April 25, 2024
Shinhan Bank is bolstering its support for small and medium-sized enterprises (SMEs) by expanding its portfolio of ESG (Environmental, Social, and Governance)-linked financial products. This initiative aims to incentivize sustainable business practices among SMEs by offering preferential loan terms and financial support to companies that meet specific ESG criteria....more
Yonhap News Agency • March 14, 2024
Shinhan Bank announced plans to launch a new mobile financial service platform tailored for foreign residents in South Korea. The platform aims to provide easier access to banking services, including account opening, remittances, and customer support in multiple languages, addressing the specific needs of the expatriate community....more
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