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Shellpoint Mortgage Servicing
What Does Shellpoint Mortgage Servicing Do?
Shellpoint Mortgage Servicing, now operating as part of Rithm Servicing (formerly NewRez), is a prominent national mortgage servicer in the United States. The company focuses on managing residential mortgage loans, providing customer service to borrowers, handling loan payments, managing escrow accounts, and performing loss mitigation services. Their goal is to help homeowners successfully manage their mortgage obligations and to provide efficient servicing solutions for investors and loan owners. Shellpoint leverages technology and experienced professionals to deliver a range of mortgage servicing functions.
Where Is Shellpoint Mortgage Servicing's Headquarters?
HQ Function
Serves as the main operational center for mortgage loan administration, customer support, default management, and corporate functions for Shellpoint Mortgage Servicing.
Notable Features:
Located in the Daniel Building, a prominent high-rise in downtown Greenville, offering panoramic city views and modern office amenities.
Work Culture:
The work culture is typically fast-paced and customer-centric, with a strong emphasis on regulatory compliance, efficiency, and teamwork within the financial services sector.
HQ Significance:
The Greenville headquarters is significant as a major operational site for one of the large non-bank mortgage servicers in the U.S., handling a substantial portfolio of residential loans.
Values Reflected in HQ: The headquarters' operations reflect values such as professionalism, customer focus, operational excellence, and adherence to industry best practices and regulations.
Location:
Shellpoint Mortgage Servicing operates primarily within the United States. Its 'global' aspect is limited to servicing mortgages for properties located across the U.S. and potentially interacting with U.S. citizens or residents who may be temporarily abroad. The company does not have international offices for mortgage servicing in other countries; its infrastructure and customer base are U.S.-focused.
Street Address:
55 Beattie Place, Suite 600
City:
Greenville
State/Province:
SC
Country:
USA
Where Else Does Shellpoint Mortgage Servicing Operate Around the World?
Houston, TX, USA
Address: Information on specific street address not publicly listed for all operational centers, but a significant presence is maintained in Houston.
Supports nationwide servicing operations with a focus on handling diverse borrower needs and ensuring compliance across different state regulations.
Tempe, AZ, USA
Address: Information on specific street address not publicly listed for all operational centers, but a significant presence is maintained in Tempe.
Provides additional capacity and geographical diversification for servicing operations, contributing to business continuity and talent acquisition in the Southwest region.
Fort Washington, PA, USA
Address: While Shellpoint is the brand, its parent Rithm Servicing (NewRez) has a major hub here: 1100 Virginia Drive, Suite 125, Fort Washington, PA 19034
Serves as a strategic center for the broader Rithm Servicing operations, influencing technology, compliance, and overall servicing strategy for brands like Shellpoint.
Buying Intent Signals for Shellpoint Mortgage Servicing
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading Shellpoint Mortgage Servicing? Meet the Executive Team
As of April 2025, Shellpoint Mortgage Servicing' leadership includes:
Who's Investing in Shellpoint Mortgage Servicing?
Shellpoint Mortgage Servicing has been backed by several prominent investors over the years, including:
What Leadership Changes Has Shellpoint Mortgage Servicing Seen Recently?
The most significant executive-level development affecting Shellpoint Mortgage Servicing in the past year was the rebranding of its parent servicing company, NewRez LLC, to Rithm Servicing in February 2024. This change aligns the servicing arm more closely with the overall Rithm Capital brand strategy. Leadership continuity has been maintained within the servicing division under key Rithm executives. No other major publicly announced executive hires or exits specifically for the Shellpoint-branded operations have been prominent, suggesting stability during this transition.
What Technology (Tech Stack) Is Used byShellpoint Mortgage Servicing?
Discover the tools Shellpoint Mortgage Servicing uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Shellpoint Mortgage Servicing Email Formats and Examples
Shellpoint Mortgage Servicing, as part of the broader Rithm Servicing (formerly NewRez) organization, likely utilizes standardized email formats for its employees. While multiple formats can exist within large companies, a common pattern is [first_initial][last]@[company_domain].
[first_initial][last]@shellpointmtg.com
Format
jdoe@shellpointmtg.com
Example
80%
Success rate
What's the Latest News About Shellpoint Mortgage Servicing?
Rithm Capital IR • February 7, 2024
Rithm Capital Reports Fourth Quarter and Full Year 2023 Results
Rithm Capital Corp. (NYSE: RITM), the parent company of Shellpoint Mortgage Servicing (via Rithm Servicing), announced its financial results for Q4 and full year 2023. These results provide insights into the performance of its mortgage servicing segment....more
Mortgage Professional America • February 1, 2024
Newrez rebrands to Rithm Servicing
Newrez LLC, which includes Shellpoint Mortgage Servicing, announced its rebranding to Rithm Servicing. This move aims to align the company's identity more closely with its parent, Rithm Capital, and reflect its comprehensive servicing capabilities....more
National Mortgage News • October 2, 2023
Servicers brace for borrower payment shock amid return of student loan bills
Industry news article discussing how mortgage servicers like Shellpoint are preparing for potential impacts on borrowers as federal student loan payments resumed, a factor that could affect mortgage payment performance....more
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