What Does Shelf Do?

Total employees208
HeadquartersStamford
FoundedN/A

Shelf.io is an AI-driven knowledge management and answer automation platform designed to empower businesses by providing instant, accurate answers to both employees and customers. By centralizing and optimizing organizational knowledge, Shelf helps reduce agent effort, improve customer satisfaction (CSAT), and boost overall operational efficiency. Their platform leverages advanced AI to ensure that users can quickly find the information they need, transforming how companies manage and utilize their collective intelligence.

Where Is Shelf's Headquarters?

Shelf officeShelf officeShelf officeShelf office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the primary center for Shelf.io's executive leadership, core product development, AI research, engineering, global sales strategy, marketing operations, and corporate administration.

Notable Features:

Modern office space within a prominent commercial building, likely designed to foster collaboration and innovation with open layouts, advanced technology infrastructure, and meeting facilities conducive to agile development.

Work Culture:

The headquarters fosters a dynamic, innovative, and collaborative work culture. Employees often describe it as fast-paced, with a strong emphasis on teamwork, problem-solving, and contributing to cutting-edge AI technology in the knowledge management space. There's a focus on continuous learning and making an impact.

HQ Significance:

The Stamford headquarters is strategically important for Shelf.io, positioning the company within the US tech corridor, facilitating access to talent, investment, and key enterprise clients. It's the nerve center for driving the company's global strategy and product innovation.

Values Reflected in HQ: The headquarters likely reflects Shelf.io's values of innovation, efficiency, customer-centricity, and collaboration through its design, technology adoption, and operational focus.

Location:

Shelf.io serves a global customer base with its AI-powered knowledge management platform. While its primary headquarters is in Stamford, CT, USA, the company's cloud-based solutions are accessible worldwide. Shelf.io supports international clients and employs a distributed team model, with personnel working remotely across various regions, enabling global support and operations. This approach allows them to cater to enterprises in North America, Europe, and other international markets seeking to enhance their customer service and internal knowledge sharing capabilities.

Street Address:

750 Washington Blvd, Suite 601

City:

Stamford

State/Province:

CT

Country:

USA

Where Else Does Shelf Operate Around the World?

No additional office locations available.

Buying Intent Signals for Shelf

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Shelf? Meet the Executive Team

As of April 2025, Shelf' leadership includes:

Sedarius Tekara Perrotta - CEO & Co-founder
Colin Kennedy - Chief Product Officer & Co-founder
Tobias Jaeckel - Chief Technology Officer & Co-founder
Adam Darnell - VP of Revenue
David Stauffer - VP of Marketing
Silas Vojnar - VP of Engineering
Ryan E. Frazer - VP of Customer Success

Who's Investing in Shelf?

Shelf has been backed by several prominent investors over the years, including:

Tiger Global Management
Insight Partners
Basecamp Research
Connecticut Innovations

What Leadership Changes Has Shelf Seen Recently?

Hire1
Exits1

Over the past year, Shelf.io has experienced key leadership adjustments, particularly within its marketing division, signaling ongoing strategic development and focus on market growth as an AI knowledge management leader.

Departures

Katie Stricker, Katie Stricker departed from her role as VP of Marketing.

New Appointments:

David Stauffer, David Stauffer appointed as new VP of Marketing to spearhead Shelf.io's marketing strategy and execution.

What Technology (Tech Stack) Is Used byShelf?

Discover the tools Shelf uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Shelf Email Formats and Examples

Shelf.io commonly uses the email format {first}.{last}@shelf.io for its employees. While this is the predominant pattern, other formats such as {first}@shelf.io or {f}{last}@shelf.io might occasionally be used. To contact Shelf.io employees, using the {first}.{last} structure is generally the most reliable approach.

{first}.{last}@shelf.io

Format

jane.doe@shelf.io

Example

85%

Success rate

What's the Latest News About Shelf?

PRWeb / Shelf.io Blog • February 21, 2024

Shelf.io Launches MerlinAI to Transform Contact Center Performance with Generative AI

Shelf.io announced the launch of MerlinAI, a new suite of generative AI capabilities integrated into its knowledge automation platform. MerlinAI is designed to help contact centers improve agent efficiency, response accuracy, and customer satisfaction by leveraging the latest advancements in large language models and conversational AI....more

Business Wire / Shelf.io Blog • October 18, 2023

Shelf.io Recognized as a Strong Performer in The Forrester Waveâ„¢: Knowledge Management Platforms, Q4 2023

Shelf.io announced it was named a Strong Performer in The Forrester Waveâ„¢: Knowledge Management Platforms, Q4 2023 report. Shelf.io stated this recognition underscores its commitment to delivering innovative AI-powered knowledge solutions that improve agent productivity and customer experiences....more

PR Newswire / Shelf.io Blog • May 9, 2022

Shelf.io Announces $52.5 Million Series B Funding Round Led by Tiger Global and Insight Partners

Shelf.io, the enterprise knowledge automation platform, announced it has closed a $52.5 million Series B funding round. The round was co-led by Tiger Global and Insight Partners with participation from existing investors. The funding is aimed at accelerating product innovation, expanding partnerships, and scaling global customer acquisition....more

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