HQ Function

The Indianapolis headquarters serves as the primary center for Sharpen Technologies' operations, including software engineering and development, product management, sales, marketing, customer support, and administrative functions.

Notable Features:

The headquarters is situated in a modern office environment conducive to collaboration and innovation. While specific architectural awards or unique internal features are not widely publicized, it's designed to support a dynamic tech workforce.

Work Culture:

Sharpen Technologies promotes an 'agent-first' philosophy that extends to its internal work culture, emphasizing employee empowerment, collaboration, and continuous improvement. The environment is geared towards innovation in the customer experience sector, fostering a supportive atmosphere for its teams.

HQ Significance:

The Indianapolis headquarters is strategically important, leveraging the city's growing tech talent pool and business-friendly environment. It is central to the company's efforts in developing and delivering its CCaaS platform to a North American and potentially global market.

Values Reflected in HQ: The headquarters likely reflects Sharpen Technologies' core values such as innovation, customer-centricity (with its agent-first approach), collaboration, and agility, creating a workspace that supports these principles.

Location:

While headquartered in the United States, Sharpen Technologies's cloud-native contact center platform is accessible to clients globally. Their solutions support businesses in delivering customer service across various regions, enabling remote and distributed contact center operations. The acquisition by PFL may further expand its reach and integration capabilities internationally.

Street Address:

9335 Allisonville Rd

City:

Indianapolis

State/Province:

Indiana

Country:

USA