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ShareSource is a global Business Process Outsourcing (BPO) company that specializes in providing creative services, digital solutions, and customer support. Acquired by Alorica in 2014, ShareSource leverages Alorica's extensive global footprint and resources to deliver a wide range of services including graphic design, content creation, digital marketing, customer care, and technical support. They cater to various industries, helping businesses enhance customer experiences and improve operational efficiency through innovative and cost-effective outsourcing solutions.
Serves as a primary North American operational hub, focusing on client management, strategic planning, and coordination of services offered under the ShareSource brand within Alorica.
Located within the prestigious Carnegie Center, a well-known corporate campus offering modern amenities and a professional environment conducive to business operations.
As part of Alorica, the work culture emphasizes innovation, client-centricity, and teamwork. Employees are encouraged to deliver 'insanely great' customer experiences, fostering a dynamic and performance-driven atmosphere.
The Princeton location is significant for its proximity to major business centers on the U.S. East Coast, facilitating client engagement and talent acquisition.
Through its integration with Alorica, ShareSource benefits from a vast global presence spanning North America, Latin America, Asia-Pacific, and Europe. This network allows ShareSource to offer geographically diverse service delivery, multilingual support, and business continuity solutions. Functions supported globally include 24/7 customer service, technical support, digital content creation, social media management, and back-office processing across various industries.
103 Carnegie Center, Suite 300
Princeton
NJ
USA
Address: 11th Floor, M1 Tower, H.V. Dela Costa St, Salcedo Village, Makati, 1227 Metro Manila, Philippines
Leverages the highly skilled and English-proficient talent pool in the Philippines to offer 24/7 operational capabilities and cost-effective solutions for global businesses.
Address: Alorica India, Ground Floor, Voyager Building, Ascendas ITPB SEZ, Whitefield Road, Bangalore 560066, India (Alorica Location)
Supports global delivery with a focus on technology-driven solutions and specialized skills available in the Indian market, enhancing ShareSource's capacity for complex digital projects.
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As of April 2025, Sharesource' leadership includes:
Sharesource has been backed by several prominent investors over the years, including:
No major executive changes specifically for the 'ShareSource' brand have been noted recently, as leadership is generally managed at the Alorica corporate level. Recent Alorica executive news would indirectly impact ShareSource operations and strategy.
Discover the tools Sharesource uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
As ShareSource is part of Alorica, email formats typically follow Alorica's conventions. The most common format is [first].[last]@alorica.com. Some legacy @sharesource.com emails might exist for specific teams or long-term employees, but @alorica.com is standard.
[first].[last]@alorica.com
Format
jane.doe@alorica.com
Example
85%
Success rate
Alorica Newsroom • September 12, 2023
Alorica launched a new brand identity, including a new logo and tagline, 'Experience Next.' This rebranding reinforces its focus on innovation and delivering exceptional CX, which encompasses services offered through its ShareSource arm....more
Alorica Newsroom • August 1, 2023
Alorica introduced Alorica Clear, a content moderation and community standards service. This new offering complements ShareSource's digital services by ensuring brand safety and positive online interactions for clients....more
CX Today • February 7, 2024
Alorica outlined its strategic approach to integrating generative AI into its operations and service offerings. This includes enhancing agent performance, automating tasks, and providing advanced analytics, which will impact ShareSource's digital and customer support solutions....more
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