What Does Shared Services West Do?

Total employees150
HeadquartersBurlington
Founded2009

Shared Services West (SSW) is a leading not-for-profit shared services organization established in 2009. SSW is dedicated to enhancing healthcare delivery by providing comprehensive supply chain management, clinical equipment services, and financial efficiencies to its 39 member hospitals across Ontario's central west and central regions. By leveraging collective purchasing power and expertise, SSW helps hospitals reduce costs, improve service levels, and focus on patient care. Their commitment is to drive value and innovation within the Ontario healthcare system.

Where Is Shared Services West's Headquarters?

Shared Services West officeShared Services West officeShared Services West officeShared Services West office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for strategic operations, administration, and coordination of supply chain and clinical equipment services for member hospitals.

Notable Features:

Modern office facility designed to support collaborative work and efficient service delivery, equipped with infrastructure to manage healthcare logistics.

Work Culture:

A collaborative and mission-driven environment focused on innovation, efficiency, and delivering exceptional service to Ontario's healthcare sector. Employees are dedicated to supporting member hospitals and improving patient care outcomes.

HQ Significance:

The headquarters is pivotal for centralizing SSW's expertise and resources, enabling effective management of complex logistical and technical services crucial for the operational efficiency of numerous healthcare facilities in Ontario.

Values Reflected in HQ: The headquarters' operational setup emphasizes efficiency, collaboration, and technological integration, reflecting SSW's core values of innovation, accountability, and customer focus in serving the healthcare community.

Location:

Shared Services West operations are primarily focused within Canada, specifically serving 39 member hospitals in Ontario's central west and central regions. They provide critical supply chain management and clinical equipment services, tailored to the needs of the local healthcare system. There is no indication of operations outside of this defined service area in Ontario.

Street Address:

5295 South Service Road

City:

Burlington

State/Province:

Ontario

Country:

Canada

Where Else Does Shared Services West Operate Around the World?

Burlington, Ontario, Canada (Primary Operations Centre)

Address: 5295 South Service Road, Burlington, ON L7L 5H5

To provide comprehensive and coordinated supply chain and clinical equipment services to member hospitals in its designated service area.

Buying Intent Signals for Shared Services West

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Shared Services West? Meet the Executive Team

As of April 2025, Shared Services West' leadership includes:

Troy Penney - President & Chief Executive Officer
Anna Polyvyana - Vice President, Finance and Corporate Services & Chief Financial Officer
Kevin Harlock - Vice President, Information Technology & Chief Information Officer
Mary MacLeod - Vice President, Clinical Equipment Services
Colleen Rodd - Vice President, Supply Chain Services

Who's Investing in Shared Services West?

Shared Services West has been backed by several prominent investors over the years, including:

Funded by its 39 Member Hospitals in Ontario
Supported by partnerships within the Ontario healthcare system

What Leadership Changes Has Shared Services West Seen Recently?

Hire0
Exits0

Based on publicly available information, there have been no major widely reported executive hires or exits at Shared Services West in the last 12 months. The leadership team appears stable.

What Technology (Tech Stack) Is Used byShared Services West?

Discover the tools Shared Services West uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Shared Services West Email Formats and Examples

Shared Services West likely utilizes common professional email formats for its communications. A typical structure would involve the employee's name and the company domain, sharedserviceswest.ca.

[first_initial][last]@sharedserviceswest.ca (e.g., jdoe@sharedserviceswest.ca) or [first].[last]@sharedserviceswest.ca (e.g., jane.doe@sharedserviceswest.ca)

Format

tpenney@sharedserviceswest.ca (Example based on common format for CEO Troy Penney)

Example

75%

Success rate

What's the Latest News About Shared Services West?

Canada's Top 100 Employers (via SSW Website) • December 5, 2023

Shared Services West Named One of Greater Toronto’s Top Employers for 2024

Shared Services West (SSW) has been recognized as one of Greater Toronto's Top Employers for 2024, highlighting its commitment to creating an exceptional workplace environment and its contributions to the healthcare sector....more

Shared Services West Website • July 13, 2023

Shared Services West Awarded Multi-year Contract Extension with The University Health Network (UHN)

Shared Services West announced a significant multi-year contract extension with The University Health Network (UHN), reinforcing their long-standing partnership in providing supply chain and clinical equipment services....more

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