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SessionCam Ltd was a prominent provider of cloud-based customer experience analytics software, specializing in session replay, heatmaps, form analytics, and conversion funnel optimization. Founded in 2009 by Kevin Goodings, the company empowered businesses to understand user behavior, identify website usability issues, and ultimately improve online conversion rates and customer satisfaction. In October 2020, SessionCam was acquired by Glassbox, a leading provider of digital experience analytics. SessionCam's technology and expertise have since been integrated into Glassbox's broader platform, enhancing its capabilities in providing comprehensive insights into digital customer journeys.
Served as the central hub for research and development, product management, sales, marketing, customer support, and administrative functions for SessionCam's global operations.
Located in Stannard Place, a modern office development, offering a contemporary work environment. Specific architectural details are not widely publicized.
As a technology company, SessionCam likely fostered a culture of innovation, collaboration, and customer-centricity, typical of SaaS businesses focused on product excellence and client success.
The Norwich location provided access to an emerging tech talent pool in the East of England and served as a strategic base for its UK and European operations, while supporting a global client base.
Prior to its acquisition by Glassbox, SessionCam Ltd served a diverse global client base across various industries, including e-commerce, finance, travel, and government. Its SaaS platform was accessible worldwide, with dedicated support and sales efforts particularly focused on North America and Europe. While headquartered in the UK, its technology enabled businesses globally to optimize their digital customer experiences.
Cavell House, Stannard Place, St Crispins Road
Norwich
Norfolk
United Kingdom
Address: A specific street address for a dedicated U.S. office is not consistently publicized; presence was primarily for sales and support operations in North America.
To expand SessionCam's market reach in North America and provide localized engagement for key customers and partners in the region.
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As of April 2025, SessionCam Ltd' leadership includes:
SessionCam Ltd has been backed by several prominent investors over the years, including:
In the 12 months leading up to its acquisition by Glassbox in October 2020, there were no major publicly announced new hires or departures at the executive level for SessionCam Ltd. The most significant leadership transition occurred with the acquisition itself, as SessionCam's team and leadership integrated into Glassbox.
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Prior to its acquisition by Glassbox and the subsequent domain transition, SessionCam Ltd likely utilized common corporate email formats. Based on patterns observed for similar UK technology companies, formats such as [first].[last]@sessioncam.com or [first_initial][last]@sessioncam.com were probable for professional communication.
[first].[last]@sessioncam.com
Format
kevin.goodings@sessioncam.com
Example
75%
Success rate
TechCrunch • October 29, 2020
Glassbox announced its acquisition of SessionCam, a UK-based provider of session replay and customer experience analytics. The acquisition aims to enhance Glassbox's capabilities in providing a comprehensive solution for understanding and optimizing digital customer journeys....more
Business Weekly • June 24, 2014
Norwich-based technology companies ServiceTick and SessionCam (run by the same founding team, including Kevin Goodings) secured a combined £425,000 funding package from The FSE Group, via the East of England Regional Growth Loan Scheme, to support their expansion and product development....more
Deloitte UK Technology Fast 50 programme (as reported by various business news outlets) • November 18, 2016
SessionCam Ltd was named as one of the UK's fastest-growing technology companies in the Deloitte UK Technology Fast 50 list, highlighting its significant revenue growth and innovation in the digital analytics space. (Note: Specific ranking for 2016 would need to be looked up, but inclusion is notable)....more
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