What Does ServiceTrade Do?

Total employees212
HeadquartersDurham
Founded2012

ServiceTrade offers a comprehensive software platform for commercial service contractors in industries like HVAC, plumbing, electrical, and fire protection. Their cloud-based solution helps businesses streamline operations, improve customer service, manage field technicians, and drive revenue growth. Key features include scheduling and dispatch, quoting, invoicing, mobile field service management, and customer engagement tools. ServiceTrade aims to transform how commercial contractors deliver service by providing them with modern technology to enhance efficiency and customer satisfaction.

Where Is ServiceTrade's Headquarters?

ServiceTrade officeServiceTrade officeServiceTrade officeServiceTrade office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for ServiceTrade's operations, including product development, engineering, sales, marketing, customer support, and administrative functions.

Notable Features:

Modern office space located in a business park, designed to foster collaboration and innovation. Likely equipped with contemporary amenities and technology infrastructure to support a dynamic tech company.

Work Culture:

ServiceTrade's work culture is likely characterized by innovation, customer focus, and collaboration. As a SaaS company, it probably encourages continuous learning, agility, and a results-oriented approach to problem-solving for the service industry.

HQ Significance:

The Durham headquarters is strategically positioned within the Research Triangle Park (RTP) proximity, a major technology and research hub, providing access to a rich talent pool and a vibrant ecosystem of innovation.

Values Reflected in HQ: The headquarters likely reflects ServiceTrade's values of innovation, efficiency, and customer success, providing an environment conducive to developing and supporting advanced software solutions for commercial contractors.

Location:

While ServiceTrade is headquartered in the United States, its cloud-based software platform is utilized by commercial service contractors primarily in North America (USA and Canada). The software supports businesses that may have operations or customers in various locations, enabling remote management and standardized service delivery processes. Their focus is predominantly on the North American market.

Street Address:

4825 Creekstone Drive, Suite 100

City:

Durham

State/Province:

NC

Country:

USA

Where Else Does ServiceTrade Operate Around the World?

No additional office locations available.

Buying Intent Signals for ServiceTrade

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading ServiceTrade? Meet the Executive Team

As of April 2025, ServiceTrade' leadership includes:

Billy Marshall - Chief Executive Officer
Brian Smith - Chief Technology Officer
Shawn Mims - Chief Revenue Officer
James Jordan - Vice President of Finance

Who's Investing in ServiceTrade?

ServiceTrade has been backed by several prominent investors over the years, including:

Bull City Venture Partners (BCVP)
Frontier Growth

What Leadership Changes Has ServiceTrade Seen Recently?

Hire0
Exits0

Based on publicly available information, ServiceTrade's core C-suite executive team appears stable, with no major new hires or departures widely announced in the last 12 months. Key leadership roles have remained consistent.

What Technology (Tech Stack) Is Used byServiceTrade?

Discover the tools ServiceTrade uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ServiceTrade Email Formats and Examples

ServiceTrade commonly uses professional email formats. The most prevalent patterns are typically [first_initial][last]@servicetrade.com or [first].[last]@servicetrade.com. Other variations might exist but are less common.

[first_initial][last]@servicetrade.com (e.g., jdoe@servicetrade.com), [first].[last]@servicetrade.com (e.g., john.doe@servicetrade.com)

Format

bmarshall@servicetrade.com

Example

85%

Success rate

What's the Latest News About ServiceTrade?

ServiceTrade Blog • January 24, 2024

ServiceTrade Discusses the State of Field Service Management Software in 2024

ServiceTrade published a blog post offering insights into current trends and the future outlook for field service management (FSM) software. The article emphasized the growing importance of mobile technology, data analytics, AI, and enhancing the overall customer experience in the commercial services sector....more

ServiceTrade Blog • December 13, 2023

ServiceTrade Highlights Job Costing Tools for Maximizing Profitability

In a detailed blog post, ServiceTrade explained how its integrated job costing tools help commercial service contractors gain better visibility into project profitability. These tools enable more accurate quoting, efficient resource allocation, and improved financial management for service jobs....more

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