What Does ServiceTitan Do?

Total employees2698
HeadquartersGlendale
Founded2012

ServiceTitan is a comprehensive cloud-based software platform specifically designed for home and commercial service businesses, including plumbing, HVAC, electrical, and other field service industries. It provides a suite of tools for scheduling, dispatching, invoicing, payroll, marketing, sales, inventory management, and customer relationship management. Founded in 2012 by Ara Mahdessian and Vahe Kuzoyan, whose fathers worked in the trades, ServiceTitan aims to empower contractors by digitizing their workflows, improving operational efficiency, increasing profitability, and enhancing the overall customer experience. The platform is known for its robust features, industry-specific solutions, and commitment to helping trade businesses thrive in the modern era.

Where Is ServiceTitan's Headquarters?

ServiceTitan officeServiceTitan officeServiceTitan officeServiceTitan office
*Images sourced via web search. Rights belong to original owners

HQ Function

The headquarters serves as the nerve center for ServiceTitan's global operations, housing executive leadership, core product development, engineering, sales, marketing, customer support strategy, and corporate functions.

Notable Features:

Modern, collaborative office spaces designed to inspire innovation. Amenities typically include open-plan work areas, state-of-the-art meeting rooms, recreational areas, and stocked kitchens, reflecting a commitment to employee well-being and productivity.

Work Culture:

ServiceTitan fosters a dynamic, customer-obsessed, and results-driven work culture. It emphasizes core values such as 'Dream Big,' 'Achieve the Extraordinary,' and 'Be Humble.' The environment is known for being fast-paced, collaborative, and supportive of employee growth.

HQ Significance:

The Glendale HQ is critical for driving ServiceTitan's strategic vision, product innovation, and market leadership. Its Southern California location provides access to a rich talent pool and keeps it connected to the vibrant tech ecosystem.

Values Reflected in HQ: The headquarters' design and atmosphere reflect ServiceTitan's values of innovation, collaboration, customer success, and empowering its employees ('Titans').

Location:

ServiceTitan primarily serves customers in the United States and Canada, with a growing international interest. Its cloud-based platform is accessible globally, allowing service businesses anywhere to leverage its capabilities. While its main offices are in the US, the engineering hub in Yerevan, Armenia, gives it a significant international operational footprint for product development. Customer support and sales efforts are also expanding to cater to a broader, increasingly global user base.

Street Address:

801 N Brand Blvd Ste 700

City:

Glendale

State/Province:

California

Country:

USA

Where Else Does ServiceTitan Operate Around the World?

Atlanta, Georgia, USA

Address: Ponce City Market, 675 Ponce De Leon Ave NE, Atlanta, GA 30308

To tap into Atlanta's growing tech talent pool, provide enhanced support to East Coast customers, and drive regional market growth.

Yerevan, Armenia

Address: 26/1 Vazgen Sargsyan Street, Yerevan, Armenia

To enhance global product development capabilities, foster innovation through a diverse talent pool, and support round-the-clock engineering efforts.

Buying Intent Signals for ServiceTitan

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading ServiceTitan? Meet the Executive Team

As of April 2025, ServiceTitan' leadership includes:

Ara Mahdessian - Co-Founder & CEO
Vahe Kuzoyan - Co-Founder & President
Anmol Bhasin - Chief Technology Officer
Chris Sullens - Chief Financial Officer
Ross Biestman - Chief Revenue Officer
Olive Gumba - Chief People Officer
Kim Adams - Chief Marketing Officer
Cameron Clayton - Chief Product Officer
Tom Howard - Chief Customer Officer

Who's Investing in ServiceTitan?

ServiceTitan has been backed by several prominent investors over the years, including:

Thoma Bravo
TDM Growth Partners
Bessemer Venture Partners
ICONIQ Growth
Index Ventures
Dragoneer Investment Group
Durable Capital Partners LP
T. Rowe Price
Battery Ventures
Sequoia Capital Global Equities
Arena Holdings
Nouvelle Vague Capital

What Leadership Changes Has ServiceTitan Seen Recently?

Hire3
Exits1

Over the past year, ServiceTitan has made strategic appointments to its executive team, particularly strengthening its financial, product, and marketing leadership to support its ambitious growth trajectory and enhance its market position. These changes reflect the company's focus on scaling its operations and innovation.

Departures

David Sipes, David Sipes departed from his role as Chief Financial Officer.

New Appointments:

Chris Sullens, Chris Sullens appointed as new Chief Financial Officer to lead financial strategy and operations.
Kim Adams, Kim Adams appointed as new Chief Marketing Officer to drive global marketing initiatives.
Cameron Clayton, Cameron Clayton appointed as new Chief Product Officer to oversee product innovation and strategy.

What Technology (Tech Stack) Is Used byServiceTitan?

Discover the tools ServiceTitan uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ServiceTitan Email Formats and Examples

ServiceTitan commonly uses the email format of the employee's first initial followed by their last name. While other formats might exist in specific cases, this is the most prevalent pattern observed.

[first_initial][last]@servicetitan.com

Format

jsmith@servicetitan.com

Example

85%

Success rate

What's the Latest News About ServiceTitan?

PR Newswire • May 8, 2024

ServiceTitan and Resideo Forge Strategic Partnership to Streamline Operations for HVAC and Plumbing Contractors

ServiceTitan and Resideo Technologies announced a partnership to integrate Resideo's Pro-IQTM Services with ServiceTitan's platform, aiming to provide contractors with enhanced tools for job management, diagnostics, and customer engagement....more

PR Newswire • February 7, 2024

ServiceTitan Acquires Convex to Accelerate Growth and Innovation for Commercial Contractors

ServiceTitan announced its acquisition of Convex, a leading sales and marketing platform for the commercial services industry. This move aims to significantly enhance ServiceTitan's offerings for commercial contractors and accelerate their growth....more

PR Newswire • January 10, 2024

ServiceTitan Appoints Chris Sullens as Chief Financial Officer

ServiceTitan announced the appointment of Chris Sullens as its new Chief Financial Officer. Sullens brings over two decades of experience in the software and technology industries, previously serving as CEO of CentralSquare Technologies....more

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