What Does ServiceRocket Do?

Total employees249
HeadquartersPalo Alto
Founded2001

ServiceRocket is a global company specializing in helping organizations maximize their investment in the Atlassian ecosystem. They offer a wide range of services including consulting, training, managed services, and product development, all focused on optimizing team collaboration, productivity, and workflow efficiency within the Atlassian suite. They are known for their deep expertise in Atlassian tools like Jira, Confluence, and Bitbucket, and their ability to tailor solutions to meet the specific needs of their clients.

Where Is ServiceRocket's Headquarters?

ServiceRocket officeServiceRocket officeServiceRocket officeServiceRocket office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for strategic decision-making, sales, marketing, and executive leadership.

Notable Features:

Likely features modern office spaces, collaborative areas, and technology-enabled meeting rooms to foster innovation and team collaboration.

Work Culture:

Given its location in Silicon Valley and focus on technology solutions, the work culture is likely fast-paced, collaborative, and emphasizes innovation and problem-solving.

HQ Significance:

Being located in Silicon Valley provides access to a strong talent pool, proximity to other tech companies, and a vibrant ecosystem of innovation and entrepreneurship.

Values Reflected in HQ: The HQ likely reflects ServiceRocket's values of innovation, collaboration, and customer success through its open office layout, technology infrastructure, and meeting spaces.

Location:

ServiceRocket supports clients globally with consulting, training, managed services, and product development. Their global teams ensure 24/7 support and expertise in Atlassian solutions across various time zones and industries. They are known for catering to enterprise-level organizations requiring dedicated support teams.

Street Address:

525 University Ave

City:

Palo Alto

State/Province:

CA

Country:

USA

Where Else Does ServiceRocket Operate Around the World?

Sydney, NSW, Australia

Address: Level 13, 175 Pitt Street, Sydney NSW 2000

Serves as a regional hub for business development, project delivery, and customer support in the APAC market.

Kuala Lumpur, Malaysia

Address: Menara SuezCap 1, Level 11, KL Gateway, No.2 Jalan Kerinchi, Gerbang Kerinchi Lestari, 59200 Kuala Lumpur

Serves as a key delivery center for technical and customer support services, leveraging a strong talent pool in the region.

Buying Intent Signals for ServiceRocket

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading ServiceRocket? Meet the Executive Team

As of April 2025, ServiceRocket' leadership includes:

Rob Castaneda - CEO
Jason Della Croce - Chief Financial Officer

Who's Investing in ServiceRocket?

ServiceRocket has been backed by several prominent investors over the years, including:

Nauta Capital

What Leadership Changes Has ServiceRocket Seen Recently?

Hire0
Exits0

No publicly available information regarding recent executive hires or exits within the last 12 months could be found.

What Technology (Tech Stack) Is Used byServiceRocket?

Discover the tools ServiceRocket uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ServiceRocket Email Formats and Examples

ServiceRocket's email format typically uses the first initial and last name. Variations may include a middle initial or slight modifications.

[first_initial][last]@servicerocket.com

Format

jdoe@servicerocket.com

Example

75%

Success rate

What's the Latest News About ServiceRocket?

Atlassian • 2023-05-03

ServiceRocket Recognized as Atlassian Partner of the Year 2023

ServiceRocket awarded Atlassian Partner of the Year for delivering outstanding services and contributing to the Atlassian ecosystem....more

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