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ServiceChannel
What Does ServiceChannel Do?
ServiceChannel provides a leading cloud-based (SaaS) facilities management platform designed for multi-site businesses. Their software helps companies source, procure, manage, and pay for repair and maintenance services across their locations. Key features include work order management, contractor sourcing and compliance, preventative maintenance scheduling, asset management, and robust analytics. ServiceChannel aims to drive efficiency, reduce costs, and provide actionable insights into facilities operations, ultimately enhancing brand experience and customer satisfaction for businesses in retail, restaurant, grocery, C-store, and other industries.
Where Is ServiceChannel's Headquarters?
HQ Function
The Pleasanton office serves as a central hub for ServiceChannel's operations, including product development, engineering, sales leadership, marketing, and customer support for the Americas.
Notable Features:
Modern office facilities located within a business park, designed to foster collaboration and innovation with open workspaces and state-of-the-art amenities.
Work Culture:
The work culture at ServiceChannel's Pleasanton office is dynamic and tech-focused, emphasizing innovation, customer success, and teamwork. As part of Fortive, it aligns with a culture of continuous improvement and operational excellence.
HQ Significance:
Its location in the Bay Area provides access to a rich talent pool in technology and software development, and proximity to other innovative companies and partners. It's a key site for driving the company's technological advancements.
Values Reflected in HQ: The headquarters reflects ServiceChannel's commitment to innovation, efficiency, and providing cutting-edge solutions, fostering an environment where these values can thrive.
Location:
ServiceChannel supports thousands of multi-site businesses across the globe, with a significant presence in North America, Europe, and the Asia-Pacific region. Their platform is utilized in over 70 countries. Global functions include localized sales, customer success teams, implementation specialists, and technical support, ensuring clients receive tailored service regardless of their geographical location. The company's infrastructure is designed to handle international operations seamlessly.
Street Address:
7000 Stoneridge Dr
City:
Pleasanton
State/Province:
CA
Country:
USA
Where Else Does ServiceChannel Operate Around the World?
New York, NY, USA
Address: Specific street address not publicly listed for general inquiries; operates within the New York metropolitan area.
Focuses on supporting ServiceChannel's extensive client base in the Eastern United States and Canada, providing localized expertise and services.
London, UK
Address: Specific street address not publicly listed for general inquiries; operates within Central London.
Drives expansion and supports clients across the EMEA region, adapting ServiceChannel's offerings to diverse international requirements and regulations.
Melbourne, VIC, Australia
Address: Specific street address not publicly listed for general inquiries; operates within the Melbourne metropolitan area.
Caters to the growing demand for facilities management solutions in the APAC market, offering localized support and industry knowledge.
Buying Intent Signals for ServiceChannel
Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.
Who's Leading ServiceChannel? Meet the Executive Team
As of April 2025, ServiceChannel' leadership includes:
Who's Investing in ServiceChannel?
ServiceChannel has been backed by several prominent investors over the years, including:
What Leadership Changes Has ServiceChannel Seen Recently?
As a business unit within Fortive, executive leadership changes specific to ServiceChannel are typically integrated into Fortive's overall talent management and are not always individually publicized as standalone ServiceChannel announcements. No major, widely publicized ServiceChannel-specific top-level executive hires or exits have been noted in the last 12 months.
What Technology (Tech Stack) Is Used byServiceChannel?
Discover the tools ServiceChannel uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
ServiceChannel Email Formats and Examples
ServiceChannel commonly uses the email format combining the first initial of an employee's name followed by their full last name. While other formats might exist within the organization, this is a frequently observed pattern.
flast@servicechannel.com
Format
jdoe@servicechannel.com (Example for Jane Doe)
Example
85%
Success rate
What's the Latest News About ServiceChannel?
ServiceChannel Blog / PR Newswire • February 20, 2024
ServiceChannel Releases 2024 'Future of Facilities Management' Report Highlighting Key Industry Trends
ServiceChannel published its annual report identifying key trends shaping facilities management in 2024, including the growing role of AI, data analytics, sustainability, and skilled labor challenges, offering insights for FM professionals....more
Business Wire • September 12, 2023
ServiceChannel Unveils First Generative AI Copilot for Facilities Management
ServiceChannel announced the launch of ServiceChannel Copilot, a generative AI assistant integrated into its platform. It aims to streamline workflows, provide intelligent insights, and enhance decision-making for facilities managers by leveraging natural language processing....more
ServiceChannel News / Verdantix • November 30, 2023
ServiceChannel Recognized as a Leader in Verdantix Green Quadrant for Integrated Workplace Management Systems (IWMS) 2023
ServiceChannel was positioned as a Leader in the 2023 Verdantix Green Quadrant for IWMS. The recognition highlighted its strengths in asset and maintenance management, contractor sourcing capabilities, and analytics for multi-site operators....more
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