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ServiceBridge offers a robust, cloud-based field service management (FSM) software solution tailored for service businesses across various industries, including HVAC, plumbing, electrical, pest control, and general contractors. The platform is designed to optimize operations, improve technician productivity, and enhance customer satisfaction. Key features include intelligent scheduling and dispatching, mobile workforce management with a dedicated app for field technicians, quoting and invoicing, payment processing, equipment tracking, and customer relationship management (CRM). ServiceBridge aims to digitize and automate workflows, reduce manual data entry, and provide business owners with real-time insights into their operations, ultimately helping them grow their business and improve profitability. Following its acquisition by ServiceTitan, ServiceBridge continues to serve its customer base while also offering a pathway to ServiceTitan's broader suite of tools for the trades.
The Chicago headquarters serves as the main operational center, housing leadership, product development, engineering, sales, marketing, and customer support teams. It coordinates the company's strategic direction and technological innovation.
Situated in a prominent downtown Chicago building, the office likely features modern amenities, collaborative workspaces, and technology infrastructure to support its software development and business operations.
ServiceBridge fosters a work culture centered on innovation, customer success, and collaboration. Employees are typically encouraged to be proactive, problem-solvers, and contribute to a fast-paced environment focused on improving the field service industry.
The Chicago location provides access to a rich talent pool in technology, sales, and marketing, and its central U.S. location is advantageous for serving a North American client base.
While ServiceBridge's physical operations are primarily based in the United States, its cloud-based software is accessible to service businesses globally, particularly in English-speaking markets. The company primarily focuses on serving clients across North America (USA and Canada). Support and sales functions are largely managed from its US-based teams, catering to a geographically diverse customer base through online and phone support.
1 E Wacker Dr, Suite 2400
Chicago
IL
USA
Address: N/A (Remote Workforce)
This approach allows ServiceBridge to access a broader talent pool, offer flexible working arrangements, and provide support across multiple time zones, enhancing its operational agility and customer service capabilities.
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As of April 2025, ServiceBridge' leadership includes:
ServiceBridge has been backed by several prominent investors over the years, including:
Following the acquisition by ServiceTitan in October 2021, executive leadership and roles at ServiceBridge have likely been integrated or aligned with ServiceTitan's broader organizational structure. Specific executive changes directly attributed to the standalone ServiceBridge entity in the last 12 months are not prominently publicized, as it now operates under ServiceTitan.
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ServiceBridge likely utilizes common corporate email address formats. The most probable structures involve combinations of an employee's first name, last name, or initial. Post-acquisition by ServiceTitan, emails might also transition or align with ServiceTitan's formats for new employees or integrated teams.
jdoe@servicebridge.com (firstinitial + lastname) OR john.doe@servicebridge.com (firstname.lastname)
Format
asmith@servicebridge.com
Example
80%
Success rate
PR Newswire • October 26, 2021
ServiceTitan announced its acquisition of ServiceBridge, a field service management software provider. This strategic move aimed to extend ServiceTitan's robust platform to a wider segment of the trades industry, leveraging ServiceBridge's established presence and expertise....more
ServiceBridge Blog / Capterra • February 9, 2021
ServiceBridge was recognized by Capterra, a leading software review platform, as one of the Top 20 Dispatch Software solutions. This acknowledgment highlighted its features, ease of use, and customer satisfaction in the dispatch management category....more
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