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ServiceMonster is a comprehensive cloud-based software solution specifically designed for field service businesses, such as carpet cleaners, HVAC technicians, plumbers, window cleaners, and electricians. Founded in 2007, the company focuses on helping these businesses streamline their operations, improve efficiency, and enhance customer relationship management. From an end-user perspective, ServiceMonster offers features like scheduling and dispatching, invoicing and payment processing, client management, marketing tools, robust reporting, and mobile access for technicians in the field. The platform aims to reduce administrative burdens, optimize job management, improve communication, and ultimately support the growth and success of service-oriented companies.
The headquarters houses key company functions including software engineering, product development, customer support and success, sales and marketing, and corporate leadership.
The office is a modern, professional suite designed to facilitate collaboration and focused work, typical for a technology company focused on software development and customer service.
ServiceMonster promotes a customer-centric, innovative, and collaborative work culture. The team is dedicated to empowering field service businesses through robust software and responsive support, fostering a problem-solving and supportive internal environment.
The Lagrangeville headquarters centralizes ServiceMonster's core operations, enabling agile product development, cohesive team strategy, and direct management of customer engagement. Its location in New York provides access to a diverse talent pool.
ServiceMonster's software is cloud-based, making it accessible to field service professionals globally, with a primary focus on English-speaking markets, particularly in North America. While operations and support are centralized at their New York headquarters, their digital platform allows them to serve a geographically diverse client base. The company may also support remote work for some team members, extending its talent reach.
1202 Route 55, Suite 2A
Lagrangeville
NY
USA
No additional office locations available.
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As of April 2025, ServiceMonster' leadership includes:
ServiceMonster has been backed by several prominent investors over the years, including:
There have been no major public announcements regarding executive team hires or exits at ServiceMonster in the last 12 months. The leadership team appears to be stable.
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ServiceMonster likely utilizes common professional email address formats for its employees. Given their domain 'servicemonster.net', typical patterns could include [first_initial][last]@servicemonster.net or [first].[last]@servicemonster.net.
[first].[last]@servicemonster.net
Format
jane.doe@servicemonster.net
Example
75%
Success rate
PR Newswire • February 15, 2023
ServiceMonster, a leading field service management software, announced its integration with CompanyCam, a photo documentation and communication app for contractors. This integration aims to streamline workflows by allowing users to capture and sync job-site photos directly within the ServiceMonster platform, enhancing documentation and communication....more
PR Newswire • November 17, 2022
ServiceMonster announced an integration with NiceJob, a reputation marketing platform. This collaboration is designed to help ServiceMonster users automatically collect customer reviews and leverage social proof to grow their businesses....more
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