What Does ServiceMonster Do?

Total employees19
HeadquartersLagrangeville
Founded2003

ServiceMonster is a comprehensive cloud-based software solution specifically designed for field service businesses, such as carpet cleaners, HVAC technicians, plumbers, window cleaners, and electricians. Founded in 2007, the company focuses on helping these businesses streamline their operations, improve efficiency, and enhance customer relationship management. From an end-user perspective, ServiceMonster offers features like scheduling and dispatching, invoicing and payment processing, client management, marketing tools, robust reporting, and mobile access for technicians in the field. The platform aims to reduce administrative burdens, optimize job management, improve communication, and ultimately support the growth and success of service-oriented companies.

Where Is ServiceMonster's Headquarters?

ServiceMonster officeServiceMonster officeServiceMonster officeServiceMonster office
*Images sourced via web search. Rights belong to original owners

HQ Function

The headquarters houses key company functions including software engineering, product development, customer support and success, sales and marketing, and corporate leadership.

Notable Features:

The office is a modern, professional suite designed to facilitate collaboration and focused work, typical for a technology company focused on software development and customer service.

Work Culture:

ServiceMonster promotes a customer-centric, innovative, and collaborative work culture. The team is dedicated to empowering field service businesses through robust software and responsive support, fostering a problem-solving and supportive internal environment.

HQ Significance:

The Lagrangeville headquarters centralizes ServiceMonster's core operations, enabling agile product development, cohesive team strategy, and direct management of customer engagement. Its location in New York provides access to a diverse talent pool.

Values Reflected in HQ: The headquarters likely reflects ServiceMonster's values of efficiency, technological innovation, and customer focus, embodied in a productive and professional environment.

Location:

ServiceMonster's software is cloud-based, making it accessible to field service professionals globally, with a primary focus on English-speaking markets, particularly in North America. While operations and support are centralized at their New York headquarters, their digital platform allows them to serve a geographically diverse client base. The company may also support remote work for some team members, extending its talent reach.

Street Address:

1202 Route 55, Suite 2A

City:

Lagrangeville

State/Province:

NY

Country:

USA

Where Else Does ServiceMonster Operate Around the World?

No additional office locations available.

Buying Intent Signals for ServiceMonster

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading ServiceMonster? Meet the Executive Team

As of April 2025, ServiceMonster' leadership includes:

Joe Kowalski - CEO & Founder
Steve Kujawa - Chief Operating Officer
Payton Rose - Head of Marketing

Who's Investing in ServiceMonster?

ServiceMonster has been backed by several prominent investors over the years, including:

Privately Held

What Leadership Changes Has ServiceMonster Seen Recently?

Hire0
Exits0

There have been no major public announcements regarding executive team hires or exits at ServiceMonster in the last 12 months. The leadership team appears to be stable.

What Technology (Tech Stack) Is Used byServiceMonster?

Discover the tools ServiceMonster uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ServiceMonster Email Formats and Examples

ServiceMonster likely utilizes common professional email address formats for its employees. Given their domain 'servicemonster.net', typical patterns could include [first_initial][last]@servicemonster.net or [first].[last]@servicemonster.net.

[first].[last]@servicemonster.net

Format

jane.doe@servicemonster.net

Example

75%

Success rate

What's the Latest News About ServiceMonster?

PR NewswireFebruary 15, 2023

ServiceMonster Announces Integration with CompanyCam

ServiceMonster, a leading field service management software, announced its integration with CompanyCam, a photo documentation and communication app for contractors. This integration aims to streamline workflows by allowing users to capture and sync job-site photos directly within the ServiceMonster platform, enhancing documentation and communication....more

PR NewswireNovember 17, 2022

ServiceMonster Announces Integration with NiceJob

ServiceMonster announced an integration with NiceJob, a reputation marketing platform. This collaboration is designed to help ServiceMonster users automatically collect customer reviews and leverage social proof to grow their businesses....more

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