What Does ServiceNow Do?

Total employees22663
HeadquartersSanta Clara
Founded2004

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.

Where Is ServiceNow's Headquarters?

ServiceNow officeServiceNow officeServiceNow officeServiceNow office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for global operations, executive leadership, product development, engineering, and corporate strategy.

Notable Features:

Modern campus designed to foster collaboration and innovation, featuring open workspaces, state-of-the-art technology, employee amenities such as cafes, fitness centers, and green spaces.

Work Culture:

A dynamic and fast-paced environment that emphasizes teamwork, innovation, customer focus, and a commitment to employee growth and well-being. Known for its 'Hungry and Humble' culture.

HQ Significance:

Strategically located in Silicon Valley, providing access to top tech talent, venture capital, and a vibrant ecosystem of partners and customers. It's the nerve center for ServiceNow's global expansion and product innovation.

Values Reflected in HQ: The campus design reflects ServiceNow's values of innovation, collaboration, employee well-being, and sustainability, providing an environment conducive to creating cutting-edge technology.

Location:

ServiceNow operates globally with offices and data centers across the Americas, Europe, Middle East, Africa (EMEA), and Asia Pacific and Japan (APJ). This extensive network supports international sales, customer service, research and development, global partnerships, and localized solution delivery to empower organizations worldwide to digitize their workflows and enhance productivity.

Street Address:

2225 Lawson Lane

City:

Santa Clara

State/Province:

California

Country:

USA

Where Else Does ServiceNow Operate Around the World?

Amsterdam, Netherlands

Address: Hoekenrode 1, 1102 BR Amsterdam

Strategic location for accessing European markets, diverse talent pool, and supporting digital transformation initiatives for clients across Europe, Middle East, and Africa.

Hyderabad, India

Address: Building No. H06, Salarpuria Sattva Knowledge City, Sy. No. 83/1, Raidurg Village, Serilingampally Mandal, Hyderabad, Telangana 500081

Leverages India's vast tech talent pool for research, development, and global service delivery, supporting ServiceNow's worldwide operations and product innovation.

London, United Kingdom

Address: The St Botolph Building, 138 Houndsditch, London, EC3A 7AR

Central point for engaging with major UK enterprises and public sector organizations, driving adoption of the Now Platform in one of ServiceNow's largest international markets.

Sydney, Australia

Address: Level 29, 100 Mount Street, North Sydney, NSW 2060

Supports the growing demand for digital workflow solutions in the ANZ market, catering to diverse industries and helping organizations with their digital transformation journeys.

Buying Intent Signals for ServiceNow

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading ServiceNow? Meet the Executive Team

As of April 2025, ServiceNow' leadership includes:

Bill McDermott - Chairman and Chief Executive Officer
Gina Mastantuono - Chief Financial Officer
Chirantan "CJ" Desai - President and Chief Operating Officer
Jacqui Canney - Chief People Officer
Karan Singh - Chief Product Officer

Who's Investing in ServiceNow?

ServiceNow has been backed by several prominent investors over the years, including:

The Vanguard Group, Inc.
BlackRock, Inc.
Price T. Rowe Associates, Inc.
State Street Corporation
Fidelity Management & Research Company LLC (FMR Co.)

What Leadership Changes Has ServiceNow Seen Recently?

Hire3
Exits0

ServiceNow has strengthened its leadership with key promotions and strategic hires in the past year, focusing on product innovation and operational excellence. Notable changes include promotions to President & COO and Chief Product Officer, and the addition of a Chief Digital Evangelist.

New Appointments:

Chirantan "CJ" Desai, Appointed President and Chief Operating Officer, formerly Chief Product and Engineering Officer.
Karan Singh, Appointed Chief Product Officer, promoted from SVP Product Management.
Vala Afshar, Appointed as ServiceNow's Chief Digital Evangelist.

What Technology (Tech Stack) Is Used byServiceNow?

Discover the tools ServiceNow uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

ServiceNow Email Formats and Examples

ServiceNow typically uses a standard corporate email format, most commonly combining the employee's first name and last name, or first initial and last name, with the '@servicenow.com' domain. Variations may exist based on role or region.

firstname.lastname@servicenow.com

Format

jane.doe@servicenow.com

Example

90%

Success rate

What's the Latest News About ServiceNow?

ServiceNow Newsroom • May 7, 2024

ServiceNow Introduces New AI-Powered Capabilities to Accelerate Enterprise Transformation at Knowledge 2024

At its annual Knowledge conference, ServiceNow unveiled significant advancements in its generative AI offerings, including new tools for developers, expanded Now Assist features, and industry-specific AI solutions designed to boost productivity and innovation across the enterprise....more

ServiceNow Investor Relations • April 24, 2024

ServiceNow Announces First Quarter 2024 Financial Results, Beats Expectations

ServiceNow reported strong Q1 2024 earnings, with subscription revenues of $2.52 billion, representing 25% year-over-year growth (24.5% in constant currency). The company highlighted robust demand for its AI-powered platform and raised its full-year subscription revenue guidance....more

ServiceNow Newsroom • March 20, 2024

ServiceNow and NVIDIA Announce Partnership to Build Generative AI Solutions for Enterprises

ServiceNow and NVIDIA have partnered to advance enterprise AI, combining ServiceNow's AI-powered workflow automation with NVIDIA's full-stack generative AI software and accelerated computing to create custom large language models and applications for enterprises....more

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