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Serco Leisure Operating Limited is a prominent operator of leisure facilities across the United Kingdom, working in partnership with local authorities and community trusts. The company manages a diverse portfolio of sites, including swimming pools, gyms, sports halls, and iconic venues like Stoke Mandeville Stadium, the birthplace of the Paralympic Games. Serco Leisure is committed to providing high-quality, accessible, and community-focused leisure services, promoting health and wellbeing. It is a part of the broader Serco Group plc, a leading provider of public services.
Serves as the primary administrative and strategic hub for Serco Leisure Operating Limited, overseeing contract management, operational standards, business development, and support functions for its network of managed leisure facilities across the UK.
Located within Bartley Wood Business Park, a modern and well-equipped business environment. The office likely features contemporary office amenities designed for collaboration and efficient operations.
The work culture is expected to align with Serco Group's values, emphasizing service excellence, trust, care, innovation, and pride. There's a focus on delivering essential public services effectively and engaging with local communities.
The headquarters is crucial for centralized management, ensuring consistency in service quality, financial oversight, and strategic alignment across all leisure contracts. It's the nerve center for decision-making and support for site-based teams.
Serco Leisure Operating Limited's direct operations are concentrated within the United Kingdom, where it manages a significant portfolio of leisure facilities. While its operational footprint is UK-based, it is part of Serco Group plc, a FTSE 250 company with a substantial international presence across North America, Europe, Asia Pacific, and the Middle East. This global backing provides Serco Leisure with access to international best practices, resources, and corporate governance standards, even as its service delivery remains focused on UK communities.
Serco House, 16 Bartley Wood Business Park, Bartley Way
Hook
Hampshire
United Kingdom
Address: Maidstone Leisure Centre, Mote Park, Maidstone, Kent, ME15 7RN (Illustrative example of a major managed site, not a corporate office)
To provide comprehensive, high-quality leisure and fitness facilities to the residents of Maidstone and surrounding areas, contributing to community health and wellbeing under a management contract with the local authority. Such sites represent the core business delivery locations for Serco Leisure.
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As of April 2025, Serco Leisure' leadership includes:
Serco Leisure has been backed by several prominent investors over the years, including:
No specific high-profile executive hires or exits for Serco Leisure Operating Limited's dedicated leisure management team have been widely publicized in the last 12 months. Leadership within Serco's UK leisure division appears stable. Changes within the broader Serco Group plc executive team may occur independently.
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Serco Leisure Operating Limited, as part of Serco Group, typically uses email formats common within the parent organization. The most prevalent format is firstname.lastname@serco.com.
firstname.lastname@serco.com
Format
john.smith@serco.com
Example
85%
Success rate
Insider Media Limited • December 7, 2023
Serco Leisure has secured a £45m contract extension with West Lindsey District Council to continue managing its leisure facilities for another ten years. This includes West Lindsey Leisure Centre in Gainsborough and Market Rasen Leisure Centre....more
Serco Press Release • March 29, 2023
Serco has been chosen by Sport England to continue managing two iconic National Sports Centres, Bisham Abbey and Stoke Mandeville Stadium, for the next five years, with a contract value of around £45 million....more
Buckinghamshire Council News • November 1, 2022
Buckinghamshire Council announced that Serco Leisure Operating Limited (trading as More Leisure) has been awarded a 10-year contract, valued at approximately £400 million, to manage eight council-owned leisure centres starting from April 2024....more
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