SentiOne is a technology company specializing in AI-powered conversational solutions and social listening. Their platform helps businesses automate customer service interactions through chatbots and voicebots, monitor online conversations across various channels (social media, forums, blogs, news sites), analyze brand sentiment, and gain actionable market insights. SentiOne aims to improve customer experience, optimize support operations, and protect brand reputation by leveraging advanced natural language processing (NLP) and machine learning technologies.
The Warsaw headquarters serves as the central hub for SentiOne's global operations, including core product development, research in AI and NLP, strategic planning, marketing, sales leadership, and administrative functions.
As a modern tech HQ in Warsaw, SentiOne's office likely features collaborative workspaces, modern amenities, and an environment designed to foster innovation and teamwork, typical of leading technology firms.
SentiOne's HQ fosters a dynamic and innovative work culture, characteristic of a fast-growing AI tech company. Emphasis is placed on collaboration, continuous learning, agility, and a passion for technology and customer-centric solutions.
The Warsaw HQ is significant as it's the birthplace of SentiOne's technology and the strategic center directing its international growth and product innovation in the competitive AI and customer experience market.
SentiOne supports global functions including sales, marketing, customer support, and product development distributed across its international offices. Their AI platform is designed to process data in multiple languages, enabling them to serve a diverse international client base. Key operational hubs are established in Europe (Poland) and Latin America (Mexico, Brazil), with a growing strategic presence in the MENA region (UAE), reflecting a clear strategy to expand their AI-powered customer service and social listening solutions worldwide.
ul. Tadeusza Czackiego 15/17
Warsaw
Mazowieckie
Poland
Address: Aleja Grunwaldzka 472C, Olivia Business Centre - Olivia Star, 80-309 Gdańsk
Supports SentiOne's R&D efforts, software development, and potentially customer success operations, benefiting from the strong tech talent pool in the Gdańsk region.
Address: Av. Insurgentes Sur 859, Nápoles, Benito Juárez, 03810 Ciudad de México, CDMX
Drives business development and market penetration in the growing LATAM region, tailoring SentiOne's AI solutions to local market needs, languages, and business practices.
Address: Specific street address not publicly listed, regional office presence for LATAM operations.
Key for SentiOne's growth in South America's largest economy, adapting AI solutions for the Brazilian market and providing local expertise and support.
Address: Specific street address not publicly listed, represents presence in MENA region.
Strategic location for tapping into the rapidly digitizing MENA market, offering SentiOne's AI-driven customer experience solutions to businesses across the region.
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As of April 2025, SentiOne' leadership includes:
SentiOne has been backed by several prominent investors over the years, including:
SentiOne has actively strengthened its executive team over the past 12-18 months, notably with key appointments in AI, People & Culture, and Sales leadership, signaling its commitment to technological innovation, talent development, and aggressive market expansion. No major executive departures have been publicly announced in the last 12 months.
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SentiOne typically utilizes the email format [first].[last]@sentione.com for its employees. This is a common and professional email convention in the technology industry, facilitating straightforward communication with team members.
[first].[last]@sentione.com
Format
example.name@sentione.com
Example
85%
Success rate
sentione.com/blog • January 25, 2024
SentiOne's AI-powered chatbot platform, SentiOne Automate, has been named a High Performer in G2's Winter 2024 Europe Grid® Report for Bot Platforms. This recognition highlights the platform's strong customer satisfaction and growing market presence within the European bot platform landscape....more
sentione.com/blog • May 10, 2023
SentiOne has introduced an advanced Voice AI solution designed to automate up to 80% of customer service calls. This technology leverages conversational AI to handle inquiries efficiently, reduce wait times, and improve overall customer experience for businesses with high call volumes....more
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