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Sendle is a certified B Corporation providing 100% carbon-neutral package delivery services tailored for small and medium-sized businesses. Launched in Australia in 2014, Sendle aims to level the playing field for small e-commerce businesses by offering simple, affordable, and sustainable shipping solutions. They partner with existing courier networks to provide door-to-door parcel delivery, often at more competitive rates than traditional postal services. Sendle now operates in Australia, the United States, and Canada, focusing on making shipping good for the world.
Serves as the central hub for global strategy, core product development, Australian market operations, and administrative functions.
Likely a modern office space within a commercial building in Ultimo, an area known for its creative and tech businesses, close to the University of Technology Sydney.
As a B Corp, Sendle fosters a purpose-driven, collaborative, and innovative work environment. Emphasis is likely placed on sustainability, customer-centricity, and empowering small businesses.
The Sydney HQ is pivotal as it's where Sendle was founded and launched its initial operations, establishing its core values and business model before expanding internationally.
Sendle primarily offers its carbon-neutral shipping services in Australia, the United States, and Canada. While its physical office presence is concentrated in Sydney (Global HQ), Seattle (US Operations), and Manila (Support), its services empower small businesses to ship parcels both domestically within these countries and, in some cases, internationally. Their global support functions, particularly through their Manila presence, ensure customer service across different time zones.
Level 10, 44 Mountain Street (Previously listed at Suite 301, 44 Mountain Street)
Ultimo, Sydney
New South Wales
Australia
Address: Various co-working spaces or remote work hubs (specific public office address not consistently listed, indicative of a flexible/remote US team structure). Previously listed at 800 5th Ave, Suite 4100, Seattle, WA 98104.
To establish and grow Sendle's presence in the US e-commerce shipping and logistics sector, catering to American small businesses.
Address: Not publicly specified, likely a BPO partner or dedicated support office.
Provides essential global support functions, leveraging the skilled workforce in the Philippines to offer round-the-clock assistance and maintain operational efficiency.
Address: Primarily remote operations with potential co-working space utilization (specific public office address not listed).
To expand Sendle's carbon-neutral shipping services to the Canadian market, supporting local e-commerce entrepreneurs.
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As of April 2025, Sendle' leadership includes:
Sendle has been backed by several prominent investors over the years, including:
Specific high-profile executive movements at Sendle are not widely publicized in major news outlets in the immediate last 12 months. Companies of this size often manage transitions internally or announce them through specialized industry channels. We monitor for such changes. As of late 2023/early 2024, no major departures or hires at the C-suite level have been broadly announced. Eva Chan (CFO) and Ainslie Williams (CSMO) were notable appointments in the period slightly preceding or early within the last 12-18 months.
Discover the tools Sendle uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Sendle commonly uses the email format of [first name]@[companyname].com for its employees. Variations might exist, but this is a widely observed pattern.
[first]@sendle.com
Format
james@sendle.com
Example
85%
Success rate
SmartCompany • 2023-10-16
Sendle called out Australia Post's price increases, positioning itself as the more affordable and stable option for small businesses, highlighting its commitment to transparent pricing....more
B&T • 2023-06-21
Sendle unveiled a major brand refresh in collaboration with Interbrand, aiming to better communicate its mission of 'Shipping that's good for the world' and its commitment to small businesses and sustainability....more
TechCrunch • 2022-09-07
Sendle raised $35 million (AUD $50 million) in a Series C extension round led by Federation to fuel its U.S. expansion and compete with larger shipping carriers by offering carbon-neutral delivery for small businesses....more
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