What Does Sendcloud Do?

Total employees476
HeadquartersEindhoven
FoundedN/A

Sendcloud is a comprehensive shipping platform designed to empower e-commerce businesses by simplifying and automating their shipping processes. From small online stores to large enterprises, Sendcloud provides tools to connect with a wide network of carriers, print shipping labels in bulk, offer customers diverse delivery options (including service points), track shipments in real-time, and manage returns seamlessly. The platform aims to help online retailers save time, reduce shipping costs, enhance customer satisfaction with a branded tracking experience, and scale their operations efficiently across Europe and beyond.

Where Is Sendcloud's Headquarters?

Sendcloud officeSendcloud officeSendcloud officeSendcloud office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the global headquarters, housing core operations including product development, engineering, strategic management, marketing, finance, and central support functions.

Notable Features:

Modern office space located in a dynamic tech-oriented area, designed to foster collaboration and innovation. Likely features open-plan workspaces, state-of-the-art meeting rooms, and amenities focused on employee well-being and productivity.

Work Culture:

Characterized by a fast-paced, innovative, and collaborative scale-up environment. Strong emphasis on customer-centricity, teamwork, problem-solving, and continuous learning. Values autonomy, proactivity, and employee growth within a diverse and international team.

HQ Significance:

Eindhoven is the birthplace of Sendcloud and remains its strategic nerve center. Its location in a leading European tech hub provides access to talent, R&D opportunities, and a supportive ecosystem for growth and innovation in logistics technology.

Values Reflected in HQ: The headquarters' design and operational ethos likely reflect Sendcloud's core values such as innovation, customer obsession ('Wow every customer'), collaboration ('Grow together'), and efficiency ('Ship Wiser').

Location:

Sendcloud has a strong presence across Europe, with established offices and operations in key markets including the Netherlands, Germany, France, Spain, the United Kingdom, Italy, and Belgium. While its primary focus is on serving European e-commerce businesses, its platform supports international shipping, enabling merchants to reach customers worldwide. Globally supported functions include localized versions of the platform, multi-language customer support, region-specific carrier integrations, and tailored sales and marketing efforts for each major European market.

Street Address:

Insulindelaan 115

City:

Eindhoven

State/Province:

North Brabant

Country:

Netherlands

Where Else Does Sendcloud Operate Around the World?

Munich, Germany

Address: Adams-Lehmann-Str. 56, 80797 München, Germany

To drive growth and market penetration in the DACH region, one of Europe's largest e-commerce markets, by providing localized solutions and support.

Paris, France

Address: Strategically located office in Paris.

To expand Sendcloud's footprint in France, cater to the specific requirements of French online retailers, and build strong local partnerships.

Madrid, Spain

Address: Strategically located office in Madrid.

To strengthen Sendcloud's presence in the Iberian Peninsula, providing tailored shipping solutions for Spanish and Portuguese online businesses.

London, United Kingdom

Address: Strategically located office in London.

To grow Sendcloud's customer base in the competitive UK e-commerce market and provide robust shipping solutions for British online retailers.

Buying Intent Signals for Sendcloud

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Sendcloud? Meet the Executive Team

As of April 2025, Sendcloud' leadership includes:

Rob van den Heuvel - CEO & Co-founder
Bas Smeulders - CCO (Chief Commercial Officer) & Co-founder
Sabi Tolou - CPO (Chief Product Officer) & Co-founder
Jorn van der Hoorn - CFO (Chief Financial Officer)
Stuart Hill - CRO (Chief Revenue Officer)
Mark Appel - CMO (Chief Marketing Officer)
Julia Schüttler - Chief People Officer

Who's Investing in Sendcloud?

Sendcloud has been backed by several prominent investors over the years, including:

SoftBank Vision Fund 2
L Catterton
Accel
Insight Partners
Bonsai Partners
HenQ
TiiN Capital
Dutch Founders Fund

What Leadership Changes Has Sendcloud Seen Recently?

Hire1
Exits0

Sendcloud has focused on strengthening its leadership team to support ongoing growth and international expansion. Key appointments have been made in strategic areas like People Operations. Publicly announced executive exits are minimal, indicating stability in the top leadership.

New Appointments:

Julia Schüttler, Julia Schüttler joined Sendcloud as Chief People Officer, bringing extensive experience in scaling people operations and fostering a strong company culture in fast-growing tech companies.

What Technology (Tech Stack) Is Used bySendcloud?

Discover the tools Sendcloud uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Sendcloud Email Formats and Examples

Sendcloud likely utilizes standardized email formats for its employees, commonly based on combinations of first and last names. The most prevalent format identified through publicly available information and common industry practice is [first_name].[last_name]@sendcloud.com.

[first_name].[last_name]@sendcloud.com

Format

jane.doe@sendcloud.com

Example

85%

Success rate

What's the Latest News About Sendcloud?

Sendcloud Blog / E-commerce PressFebruary 8, 2024

Sendcloud and Xentral Announce Strategic Partnership to Streamline E-commerce Operations

Sendcloud, Europe's leading shipping platform, and Xentral, a prominent ERP system provider, have partnered to offer online retailers seamless integration between shipping and business management. This collaboration aims to automate workflows from order intake to dispatch and returns, significantly boosting efficiency for merchants....more

Ecommerce News EuropeOctober 12, 2023

Sendcloud and Huboo partner up to enhance fulfillment services

Sendcloud announced a strategic partnership with Huboo, a UK-based e-commerce fulfillment provider. This collaboration aims to offer businesses a more integrated solution, combining Sendcloud's advanced shipping software with Huboo's comprehensive fulfillment services to streamline the entire post-purchase journey for online retailers....more

TechCrunchSeptember 21, 2021

Sendcloud raises $177M Series C led by SoftBank for its all-in-one shipping platform for e-commerce

Sendcloud secured $177 million in a Series C funding round led by SoftBank Vision Fund 2, with L Catterton and existing investor Accel participating. This significant investment was earmarked for accelerating international expansion, further developing its platform, and hiring new talent to solidify its position as a leading e-commerce shipping solution in Europe....more

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