What Does Sendbird Do?

Total employees281
HeadquartersSan Mateo
Founded2013

Sendbird is a comprehensive conversations platform empowering businesses to integrate rich, real-time chat, voice, and video functionalities into their applications and websites. It provides APIs and SDKs that enable developers to build engaging user-to-user messaging, customer support chat, and interactive live streaming experiences, fostering deeper connections and driving user retention across various industries.

Where Is Sendbird's Headquarters?

Sendbird officeSendbird officeSendbird officeSendbird office
*Images sourced via web search. Rights belong to original owners

HQ Function

Serves as the central hub for executive leadership, core engineering, product development, marketing, sales, and global operations strategy.

Notable Features:

Modern office space designed to foster collaboration and innovation, likely featuring open-plan layouts, meeting rooms equipped with advanced communication technology, and common areas for informal discussions and team building.

Work Culture:

Characterized by a fast-paced, innovative, and collaborative environment. Emphasizes customer-centricity, technological excellence, and a diverse, inclusive workforce. Employees are encouraged to be proactive, take ownership, and contribute to the company's mission of connecting people through digital interactions.

HQ Significance:

The San Mateo headquarters is significant due to its proximity to other major tech companies, venture capital firms, and a rich talent pool, facilitating partnerships, recruitment, and staying at the forefront of technological advancements in the communications and SaaS industries.

Values Reflected in HQ: The headquarters likely reflects values such as innovation, collaboration, global connectivity, and employee well-being, through its design, amenities, and operational focus.

Location:

Sendbird supports its global customer base through strategically located offices and remote teams worldwide. Key functions supported globally include 24/7 customer support, sales and solutions engineering tailored to regional markets, localized product development, and global marketing efforts. This distributed presence ensures that Sendbird can effectively serve diverse industries and an international clientele with its real-time communication solutions.

Street Address:

901 Mariners Island Blvd, Suite 325

City:

San Mateo

State/Province:

CA

Country:

USA

Where Else Does Sendbird Operate Around the World?

Seoul, South Korea

Address: WeWork Yeoksam Station, Teheran-ro, Gangnam-gu, Seoul, Republic of Korea

Serves as a critical R&D center and strategic base for penetrating and supporting the dynamic Asia-Pacific market, particularly in regions with high mobile adoption.

New York, NY, USA

Address: 140 Broadway, 28th Floor, New York, NY 10005, USA

Strengthens presence in a major global business and financial hub, facilitating access to diverse industries and enterprise customers in the Americas.

London, United Kingdom

Address: Fora, 21-33 Great Eastern Street, London EC2A 3EJ, UK

Drives growth and supports customers across the EMEA region, navigating diverse regulatory landscapes and market needs.

Singapore

Address: 71 Robinson Road, #14-152, Singapore 068895

Acts as a strategic gateway to the rapidly growing digital economies in Southeast Asia and Australia/New Zealand.

Bengaluru, India

Address: No. 34, 80 Feet Rd, Halcyeon Complex, HAL 2nd Stage, Indiranagar, Bengaluru, Karnataka 560008, India

Enhances global R&D capabilities and provides 24/7 customer support, while also serving the growing Indian market.

Buying Intent Signals for Sendbird

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
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Corporate Finance
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Corporate Finance
*Example signal, not calculated in real time

Who's Leading Sendbird? Meet the Executive Team

As of April 2025, Sendbird' leadership includes:

John S. Kim - Co-founder & Chief Executive Officer
Harry Kim - Co-founder & Chief Product Officer
Forest Lee - Co-founder & Chief Technology Officer
Sid Suri - Chief Revenue Officer
Shunpei Waragai - Chief Financial Officer

Who's Investing in Sendbird?

Sendbird has been backed by several prominent investors over the years, including:

ICONIQ Growth
Tiger Global Management
Meritech Capital Partners
SoftBank Vision Fund 2
Emergence Capital
August Capital
Y Combinator
Shasta Ventures

What Leadership Changes Has Sendbird Seen Recently?

Hire1
Exits0

In the past 12 months, Sendbird has notably strengthened its engineering leadership with the appointment of a new Vice President of Engineering, aimed at scaling the company's technology platform and fostering innovation. While this key hire has been publicly announced, other C-suite movements (hires or exits) have not been prominently featured in public disclosures, suggesting a period of general stability within the top executive ranks or a focus on internal promotions not broadly publicized.

New Appointments:

Mark Van Der Nagel, Mark Van Der Nagel was appointed as VP of Engineering to lead Sendbird's global engineering teams and drive technological innovation.

What Technology (Tech Stack) Is Used bySendbird?

Discover the tools Sendbird uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Sendbird Email Formats and Examples

Sendbird commonly utilizes standardized email formats for its employees, primarily based on first and last names. Understanding these patterns can be helpful for professional communication. The most prevalent format appears to be [first].[last]@sendbird.com, with [first]@sendbird.com also being a possibility.

[first].[last]@sendbird.com

Format

john.doe@sendbird.com

Example

85%

Success rate

What's the Latest News About Sendbird?

Sendbird News • May 21, 2024

Sendbird Expands Partnership with Talkdesk to Enhance Customer Experience (CX)

Sendbird announced an expanded partnership with Talkdesk, integrating its advanced chat capabilities more deeply into Talkdesk's CX Cloud platform. This collaboration aims to provide businesses with more seamless and powerful omnichannel communication tools for customer service....more

Sendbird Blog • February 28, 2024

Sendbird Launches No-Code Chatbot Builder for AI-Driven Customer Engagement

Sendbird unveiled its new no-code chatbot builder, enabling businesses to create and deploy AI-powered chatbots quickly without requiring extensive coding knowledge. This tool is designed to enhance customer engagement and automate support interactions....more

Business Wire • September 13, 2023

Sendbird Appoints Tech Veteran Mark Van Der Nagel as Vice President of Engineering

Sendbird announced the appointment of Mark Van Der Nagel as its new Vice President of Engineering. He will lead Sendbird's global engineering teams, focusing on scaling the platform and driving innovation in real-time communication technologies....more

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