SeeClickFix is a prominent digital platform that empowers citizens to report non-emergency neighborhood issues (like potholes, graffiti, or broken streetlights) directly to their local government agencies. It streamlines communication, enhances transparency, and improves the efficiency of public services. Users can submit requests, track their progress, and engage in community discussions. In 2019, SeeClickFix was acquired by CivicPlus, a leader in integrated technology solutions for local governments. This acquisition integrated SeeClickFix into CivicPlus's broader suite of offerings, further enhancing its capabilities to help governments build stronger relationships with their residents and manage civic operations more effectively. SeeClickFix continues to operate as a key product within the CivicPlus portfolio, helping municipalities across North America improve their responsiveness and community engagement.
Serves as the central hub for CivicPlus's operations, encompassing product development (including SeeClickFix), engineering, sales, marketing, customer support, and administrative functions for its comprehensive suite of government technology solutions.
Modern office facilities designed to foster collaboration and innovation, equipped with technology to support a national and increasingly remote workforce. The space reflects CivicPlus's commitment to its employees and the communities it serves.
CivicPlus promotes a work culture centered on community impact, innovation, collaboration, and customer-centricity. Employees are encouraged to contribute to the mission of empowering local governments and fostering positive civic engagement. There's an emphasis on professional growth and a supportive team environment.
The Manhattan, KS headquarters is strategically important for CivicPlus, serving as the nerve center for its operations across North America. It centralizes leadership and core functions, enabling efficient management and growth of all its product lines, including SeeClickFix.
SeeClickFix, as part of CivicPlus, primarily serves municipalities and public sector organizations in North America, with a strong presence in the United States and Canada. CivicPlus also has clients in Australia. While the platform is web-based and accessible globally, its features, support, and integrations are most deeply tailored to the North American and Australian local government contexts. Global operations, including customer support and product development, are largely managed from North America.
302 South 4th St., Suite 500
Manhattan
Kansas
USA
Address: Historically: 770 Chapel Street, New Haven, CT 06510 (Founding Location)
Historically served as the birthplace and primary development center for SeeClickFix's civic engagement technology, fostering close relationships with early adopter municipalities.
Address: Not Applicable (Distributed Workforce)
Allows CivicPlus to attract diverse talent nationwide and provide localized support and understanding for its municipal clients across different regions.
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As of April 2025, SeeClickFix' leadership includes:
SeeClickFix has been backed by several prominent investors over the years, including:
CivicPlus maintains a relatively stable executive team focused on growth and integration. While routine strategic adjustments may occur, there have been no widely publicized major executive hires or departures specifically impacting the SeeClickFix product line in the last 12 months. Leadership continuity supports ongoing product development and market expansion.
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Email communications from CivicPlus, the parent company of SeeClickFix, generally follow standard corporate email patterns. The most common format appears to be a combination of the employee's first and last name.
[first].[last]@civicplus.com
Format
jane.doe@civicplus.com
Example
80%
Success rate
CivicPlus Newsroom • January 24, 2024
CivicPlus, the parent company of SeeClickFix, has been recognized on Government Technology's GovTech 100 list for the ninth consecutive year, highlighting its leadership in providing innovative solutions for local governments....more
GovTech • October 2, 2019
CivicPlus announced its acquisition of SeeClickFix, a prominent platform for citizen service requests. This strategic move aimed to integrate SeeClickFix's capabilities into CivicPlus's comprehensive suite of solutions for local governments, significantly bolstering its citizen engagement offerings....more
CivicPlus Blog • August 9, 2023
CivicPlus highlighted how its SeeClickFix solution is being utilized by modern policing agencies to improve community safety and operational efficiency by streamlining non-emergency reporting and communication between citizens and law enforcement....more
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