HQ Function

The headquarters serves as the central command for all corporate operations, including strategic planning, client services, data analytics, technology development, and management of their North American field force.

Notable Features:

The office is a modern facility designed to support a collaborative and data-intensive work environment, equipped with technology to manage complex CX programs.

Work Culture:

The work culture at Second To None Inc.'s headquarters is characterized by a strong client focus, data-driven decision-making, collaboration among teams, and a commitment to delivering high-quality, actionable insights. Employees often engage in continuous learning to stay ahead in the evolving CX landscape.

HQ Significance:

Ann Arbor's headquarters is crucial as it underpins the company's ability to design, manage, and execute sophisticated customer experience measurement programs for national and international clients, serving as the nerve center for innovation and quality control.

Values Reflected in HQ: The headquarters environment reflects Second To None Inc.'s core values of integrity, excellence, partnership, and innovation in delivering customer experience solutions.

Location:

Second To None Inc. primarily serves clients across North America. While their core operations are focused on the U.S. and Canada, they possess capabilities to support U.S.-based clients with international operations by leveraging a network of global partners and experienced field evaluators. Their services, including mystery shopping and customer experience research, can be adapted to various international markets as needed by their clientele.

Street Address:

3003 Washtenaw Ave, Suite 1

City:

Ann Arbor

State/Province:

Michigan

Country:

USA