Sears, historically one of America's largest and most influential retailers, is an integrated retailer with a focus on home services, appliances, and a variety of merchandise. Founded in 1893 by Richard W. Sears and Alvah C. Roebuck, the company revolutionized retail with its mail-order catalog and later its department stores. After facing significant financial challenges, Sears filed for bankruptcy in 2018 and its assets were subsequently acquired by ESL Investments, forming Transformco. Today, Sears continues to operate through its online platform, Sears.com, a significantly smaller network of physical stores, and its well-known proprietary brands like Kenmore. The company is adapting to the modern retail environment by emphasizing e-commerce, home services, and its brand heritage.
Serves as the central operational and strategic headquarters for Transformco, managing the remaining Sears and Kmart retail operations, e-commerce, brand licensing, and home services.
The Hoffman Estates campus was originally custom-built for Sears, Roebuck and Co. in the early 1990s. It's a large, suburban complex that once housed thousands of employees, featuring multiple interconnected buildings and landscaped grounds. Portions of the campus have been sold or leased over time.
The work culture at the Hoffman Estates headquarters, under Transformco, is characterized by a focus on navigating a challenging and evolving retail landscape. Emphasis is placed on efficiency, digital transformation, brand management, and adapting to a smaller operational scale. Employees are part of an effort to revitalize iconic American brands.
This location is pivotal for Transformco's efforts to manage the Sears and Kmart brands, restructure operations, and leverage their value in the current retail market. It represents the nerve center for the company's ongoing transformation strategy.
Historically, Sears had a notable international presence, including significant operations in Canada (Sears Canada) and Mexico, as well as global sourcing offices. Following its restructuring, Sears' primary operational focus is now concentrated on the United States. Its global activities are mainly related to product sourcing and supply chain management for its retail operations, often handled through Transformco's procurement channels or third-party logistics providers.
3333 Beverly Rd
Hoffman Estates
Illinois
USA
Address: Multiple locations supporting retail and logistics operations
Distribution centers manage inventory flow and logistics for specific regions, ensuring products reach stores and online customers. Home service hubs coordinate local technicians for appliance repair and other services. Remaining retail stores serve local communities directly.
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As of April 2025, Sears' leadership includes:
Sears has been backed by several prominent investors over the years, including:
As a privately held company, Transformco (operator of Sears) does not frequently publicize all its executive movements. However, some key appointments supporting its strategic direction have been noted. No major C-suite departures directly impacting Sears' top leadership have been widely reported in the immediate past 12 months.
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Corporate email communications for Sears personnel are generally managed through its parent company, Transformco. Common corporate email formats typically utilize combinations of an employee's first and last name.
Likely formats include [first].[last]@transformco.com or [f][last]@transformco.com.
Format
john.doe@transformco.com
Example
70%
Success rate
Retail Dive • December 5, 2023
Sears expanded its online offerings on Sears.com by adding over one million new parts for appliances and other home goods, signaling a continued focus on its repair services and parts business, a traditional strength for the retailer....more
Axios • November 30, 2023
Reports from late 2023 indicated that Sears now operates a very small number of full-line department stores in the U.S., alongside a few Kmart locations. This reflects parent company Transformco's ongoing strategy of significantly shrinking its physical retail footprint....more
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