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Scout Alarm is a design-forward home security company that offers customizable, self-installed (DIY) smart home security systems. Founded with the goal of modernizing the traditional security industry, Scout provides sleek hardware, flexible monitoring options (including self-monitoring and professional monitoring), and integration with popular smart home platforms like Amazon Alexa and Google Assistant. Their approach emphasizes user control, no long-term contracts, and aesthetically pleasing devices, appealing to a tech-savvy consumer base seeking modern security solutions.
The Chicago headquarters serves as the central hub for Scout Alarm's operations, including product design and development, engineering, marketing, sales, and customer support.
Located within the historic Merchandise Mart, an iconic commercial building that has become a major center for technology and design companies in Chicago.
As a tech company in the smart home space, the work culture is likely dynamic, innovative, and collaborative, encouraging creative solutions and a customer-centric approach to product development. The environment probably fosters agility and a startup mentality, even after its acquisition.
Being headquartered in Chicago provides access to a rich talent pool, a supportive tech ecosystem, and central U.S. location beneficial for logistics and market reach. The Merchandise Mart location places it among other innovative companies.
Scout Alarm primarily focuses its sales and services in North America, particularly the United States and Canada. Products are sold through their website and select retail partners. While their digital presence is global, direct operational support and product availability are concentrated in these regions. Post-acquisition by ADT, its reach might be influenced by ADT's broader international footprint, but the Scout brand itself is most active in North America.
222 W Merchandise Mart Plaza, Suite 1212
Chicago
IL
USA
Address: N/A - Operations centralized
Focus on centralized operations for the Scout brand to maintain agility and brand focus, while leveraging ADT's broader infrastructure where applicable.
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As of April 2025, Scout Alarm' leadership includes:
Scout Alarm has been backed by several prominent investors over the years, including:
Following its acquisition by ADT in late 2020/early 2021, executive leadership for the Scout brand is integrated within ADT's structure. Dave Shapiro, Scout's founder, transitioned to a role at ADT. Specific Scout-branded executive changes are less public; major leadership changes would typically be announced at the ADT corporate level. No major, specific Scout-brand executive changes have been publicly highlighted in the last 12 months outside of the ADT integration.
Discover the tools Scout Alarm uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
For companies like Scout Alarm, common email formats include [first].[last]@[companydomain].com or [first_initial][last]@[companydomain].com. Given its acquisition by ADT, direct Scout Alarm emails might be less common for new general inquiries, which may route through ADT systems, but historical or specific team formats likely existed.
[first].[last]@scoutalarm.com
Format
jane.doe@scoutalarm.com
Example
65%
Success rate
Security Sales & Integration • December 21, 2020
ADT announced its acquisition of Scout Security Limited (ASX: SCT), the company behind Scout Alarm. The deal aims to bolster ADT's offerings in the growing self-install security segment and expand its DIY portfolio....more
ADT Newsroom • February 10, 2021
ADT announced the expansion of its DIY home security portfolio with the launch of Blue by ADT, which will feature technology integration from its recent acquisition of Scout Alarm. This move leverages Scout's innovative DIY platform within ADT's broader market strategy....more
TechCrunch • July 15, 2019
DIY home security company Scout Alarm announced the launch of its new video doorbell, along with expanded professional monitoring services, to compete more directly with established players like Ring and Nest....more
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