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Scalefactor was a US-based technology company that provided an automated accounting and finance software platform targeted at small and medium-sized businesses (SMBs). Its services aimed to streamline bookkeeping, payroll, bill pay, and financial forecasting by combining software with human expertise. The company raised significant venture capital, nearly $100 million in total, but ceased operations in August 2020 amidst operational challenges and controversy regarding its service delivery.
Served as the primary center for leadership, software development, product management, sales, marketing, and customer support operations.
Likely occupied a modern office space in Austin, designed to foster a collaborative and innovative environment for its tech workforce. Specific unique architectural details of their leased space are not widely publicized.
Reportedly characterized by a fast-paced startup environment, emphasizing innovation, customer acquisition, and rapid growth. Like many tech startups of its era, it likely aimed for an energetic, ambitious, and collaborative atmosphere.
The Austin headquarters was crucial for Scalefactor's product development, market strategy execution, and overall business operations, positioning it within a vibrant tech ecosystem and talent pool.
Scalefactor's primary market focus was on small and medium-sized businesses (SMBs) within the United States. While its cloud-based software platform was technically accessible from anywhere with an internet connection, its direct sales, marketing, and dedicated support operations were concentrated in the USA.
801 Barton Springs Rd
Austin
TX
USA
Address: 1621 18th St, Denver, CO 80202
To tap into the growing Denver-area tech talent market and establish a presence in the Mountain West region, facilitating broader customer reach and operational diversification.
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As of April 2025, Scalefactor' leadership includes:
Scalefactor has been backed by several prominent investors over the years, including:
Scalefactor ceased operations in August 2020. Consequently, there have been no executive hires or exits in the literal 'last 12 months' from the current date. The information below reflects the effective departure of its key leadership team coinciding with the company's closure.
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While Scalefactor is no longer operational and its email domain is inactive, its email formats during its operational period likely followed common corporate patterns seen in technology companies. These are speculative based on typical structures.
Common formats likely included [first].[last]@scalefactor.com (e.g., jane.doe@scalefactor.com) and [first_initial][last]@scalefactor.com (e.g., jdoe@scalefactor.com).
Format
jdoe@scalefactor.com
Example
0%
Success rate
TechCrunch • August 20, 2019
Scalefactor, an Austin-based fintech startup, announced a $60 million Series C funding round led by Coatue Management. Existing investors Bessemer Venture Partners, Canaan, Broadhaven Ventures, and Firebrand Ventures also participated. This round brought Scalefactor's total funding to nearly $100 million, aimed at expanding its automated accounting services for SMBs....more
Austin American-Statesman • August 27, 2020
Scalefactor, an Austin-based financial software company that had attracted significant venture capital, announced it was ceasing operations. The company, which aimed to automate accounting tasks for small businesses, cited challenging market conditions and the economic impact of the COVID-19 pandemic as contributing factors to its decision to wind down....more
Forbes • July 1, 2020
A Forbes investigation detailed allegations that Scalefactor misled investors and customers regarding the capabilities of its AI-powered automation, relying more heavily on manual accounting work than advertised. The report also highlighted internal struggles, layoffs, and scrutiny over founder stock sales preceding the company's eventual shutdown....more
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