What Does Satisfi Labs Do?

Total employees52
HeadquartersNew York
Founded2016

Satisfi Labs is an AI-powered knowledge management platform that specializes in creating conversational AI solutions for the sports, entertainment, and tourism industries. Their 'Answer Automation' technology helps venues, attractions, and teams enhance guest experiences, improve operational efficiency, and drive revenue by providing instant, accurate answers to customer inquiries across various digital channels like web chat, app integrations, messaging platforms, and voice assistants. They aim to bridge the information gap between businesses and their customers through intelligent, automated conversations, leveraging their proprietary Context LLM™ trained on industry-specific data.

Where Is Satisfi Labs's Headquarters?

Satisfi Labs officeSatisfi Labs officeSatisfi Labs officeSatisfi Labs office
*Images sourced via web search. Rights belong to original owners

HQ Function

The New York headquarters serves as the central hub for operations, product development, engineering, sales, marketing, and executive leadership for Satisfi Labs.

Notable Features:

Located in Midtown Manhattan, the office likely features modern amenities typical of a tech company, designed to foster collaboration and innovation. Its position offers excellent connectivity and access to industry events.

Work Culture:

The work culture at Satisfi Labs HQ is likely fast-paced, innovative, and collaborative, reflecting its status as a tech company in the AI space. Emphasis is placed on problem-solving, customer success, and cutting-edge technology development.

HQ Significance:

The NYC headquarters is significant due to its proximity to major clients in the sports (e.g., MLB), entertainment, and tourism sectors, as well as a rich talent pool for AI, engineering, and business roles.

Values Reflected in HQ: The choice of a prominent NYC location reflects ambition, a commitment to being at the center of relevant industries, and a focus on attracting top talent. The internal setup would likely reflect values of innovation, collaboration, and efficiency.

Location:

While headquartered in New York with a significant development presence in India, Satisfi Labs supports a global clientele. Their AI solutions are utilized by venues and organizations primarily in North America, but also extend to Europe and other international markets. Global functions include sales, customer support, and platform operations, managed through their main offices and potentially remote teams to cater to diverse time zones and client needs.

Street Address:

335 Madison Avenue

City:

New York

State/Province:

NY

Country:

USA

Where Else Does Satisfi Labs Operate Around the World?

Pune, India

Address: Not publicly specified; likely a tech park or shared office space.

To leverage the skilled tech workforce in India for product development, data analysis, and to provide round-the-clock operational support for their global client base, enhancing scalability and efficiency.

Buying Intent Signals for Satisfi Labs

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Satisfi Labs? Meet the Executive Team

As of April 2025, Satisfi Labs' leadership includes:

Donny White - Co-Founder & CEO
Rungson Samroengraja - Co-Founder & CTO
Michelle Ventress - VP of Operations
Courtney parmesano - VP of Marketing

Who's Investing in Satisfi Labs?

Satisfi Labs has been backed by several prominent investors over the years, including:

Google
Major League Baseball (MLB)
Stadia Ventures
Florida Funders
Red Light Management
Broadhaven Capital Partners
纍德資本 (Lead Capital)

What Leadership Changes Has Satisfi Labs Seen Recently?

Hire0
Exits0

Based on publicly available information, there have been no major C-suite executive hires or departures widely announced for Satisfi Labs in the last 12-18 months, suggesting stability in the core leadership team. Minor changes or VP-level appointments may occur without broad public announcement.

What Technology (Tech Stack) Is Used bySatisfi Labs?

Discover the tools Satisfi Labs uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Satisfi Labs Email Formats and Examples

Satisfi Labs likely uses common professional email formats. The most probable formats are [first_initial][last]@satisfilabs.com or [first].[last]@satisfilabs.com.

[first_initial][last]@satisfilabs.com (e.g., jdoe@satisfilabs.com) or [first].[last]@satisfilabs.com (e.g. jane.doe@satisfilabs.com)

Format

dwhite@satisfilabs.com

Example

80%

Success rate

What's the Latest News About Satisfi Labs?

BlooloopSeptember 12, 2023

accesso and Satisfi Labs Expand Strategic Partnership to Enhance Guest Experience with AI

accesso Technology Group and Satisfi Labs announced an expansion of their strategic partnership. This collaboration aims to further integrate Satisfi Labs' conversational AI solutions with accesso's ticketing and guest experience technology, providing seamless, AI-driven customer service for attractions and venues globally....more

PR Newswire (via Satisfi Labs)May 9, 2023

Satisfi Labs Launches Context LLM™, A Domain-Specific Large Language Model To Power Its Answer Engine

Satisfi Labs announced the launch of Context LLM™, its proprietary large language model trained specifically on the sports, entertainment, and tourism industries. This innovation aims to deliver more accurate, contextually relevant, and nuanced answers through its Answer Engine, enhancing the capabilities of its conversational AI platform....more

PhocusWireFebruary 7, 2023

Satisfi Labs gets funding from Google and others to boost conversational AI for travel and beyond

Satisfi Labs secured additional investment with participation from Google, MLB, and Stadia Ventures. The funding is aimed at further developing its AI-powered Answer Automation platform, expanding its capabilities in natural language processing, and growing its presence in the travel, tourism, and entertainment sectors....more

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