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Satcom Direct (SD) is a leading provider of global satellite communication solutions, dedicated to advancing aeronautical communications. The company offers a comprehensive suite of services including voice, data, and flight deck communication solutions for business and general aviation, government, military, and VVIP aircraft. SD is recognized for its innovative technology, reliable connectivity, and exceptional customer support, enabling seamless communication for passengers and crew worldwide. They focus on enhancing the passenger experience, improving operational efficiency, and ensuring data security through their integrated hardware, software, and network infrastructure.
The headquarters serves as the central hub for global operations, strategic leadership, research and development, product innovation, and houses a significant portion of its customer support and network operations center.
The campus includes state-of-the-art office buildings, advanced data centers, lab facilities for R&D, and an aircraft hangar for hardware installations and testing. It's designed to support all aspects of their global connectivity services.
Satcom Direct fosters an innovative and collaborative work environment, driven by a passion for aviation and technology. The culture emphasizes customer-centricity, continuous improvement, and technical excellence, encouraging employees to contribute to cutting-edge solutions.
The Melbourne headquarters is strategically located in Florida's Space Coast technology corridor, benefiting from proximity to aerospace and defense industries. It centralizes core operations, enabling efficient management and rapid innovation for its global client base.
Satcom Direct supports its global clientele through a network of strategically located offices, data centers, and field service representatives. Functions supported globally include sales and business development, 24/7/365 customer support, technical services, installations, training, and localized operational management to ensure seamless connectivity and service delivery across continents for aviation, marine, and land-based customers.
1050 Satcom Lane
Melbourne
Florida
USA
Address: The Hub, Fowler Avenue, Farnborough Business Park, Farnborough, GU14 7JF, UK
To provide localized support and services to clients in the EMEA region, manage regional sales, and facilitate direct engagement with the European aviation community.
Address: DAFZA, East Wing 3, Office 608, P.O. Box 293816, Dubai, UAE
To cater to the specific needs of the Middle Eastern market, providing on-ground presence and tailored connectivity solutions for business and VVIP aviation.
Address: Suite 2308, 23/F, Sino Plaza, 255-257 Gloucester Road, Causeway Bay, Hong Kong
To expand Satcom Direct's footprint in the dynamic APAC aviation market, offering regional expertise and responsive support for connectivity solutions.
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As of April 2025, Satcom Direct' leadership includes:
Satcom Direct has been backed by several prominent investors over the years, including:
Satcom Direct has seen some internal promotions and role expansions within its executive team over the past year, focusing on strengthening its international operations and technological development. No major external C-suite hires or departures have been publicly announced.
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Satcom Direct commonly uses the 'first.last' email format for its employees. Variations may exist, but this is a widely observed pattern.
first.last@satcomdirect.com
Format
john.smith@satcomdirect.com
Example
90%
Success rate
Satcom Direct News • May 28, 2024
Satcom Direct showcased its commitment to sustainable aviation by presenting its latest connectivity solutions designed to optimize flight paths and reduce fuel consumption at the European Business Aviation Convention & Exhibition (EBACE) 2024....more
Satcom Direct News • April 16, 2024
Satcom Direct announced that its SD Gateway system has received a Supplemental Type Certificate (STC) for installation on the Pilatus PC-24 aircraft, enabling enhanced connectivity options for PC-24 operators....more
Satcom Direct News • February 20, 2024
Satcom Direct launched a new Digital Flight Ops solution, strengthening its cybersecurity offerings for business aviation. The solution aims to provide secure and efficient management of flight operations data....more
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