What Does San Antonio Water System Do?

Total employees1950
HeadquartersSan Antonio
Founded1992

The San Antonio Water System (SAWS) is a public utility owned by the City of San Antonio. It provides water and wastewater services to more than 2 million people in the San Antonio region, covering Bexar County and parts of Medina and Atascosa counties. SAWS is recognized as a national leader in water management, conservation, and innovation, focusing on ensuring a sustainable and affordable water future for the community. Their services include water supply, treatment, distribution, wastewater collection and treatment, and recycled water distribution for non-potable uses.

Where Is San Antonio Water System's Headquarters?

HQ Function

Serves as the central hub for SAWS' administrative, operational planning, customer service leadership, engineering, and strategic decision-making processes.

Notable Features:

The headquarters campus often features demonstration gardens showcasing water-wise landscaping and educational displays about water conservation and resources. It is designed to be accessible to the public for bill payments and customer service inquiries.

Work Culture:

As a public utility, the work culture at SAWS emphasizes public service, reliability, environmental stewardship, and innovation in water management. Employees are often mission-driven, focusing on community impact and sustainability.

HQ Significance:

The headquarters is crucial for managing the essential water and wastewater infrastructure for one of the largest cities in the United States, directly impacting public health, environmental quality, and economic development in the region.

Values Reflected in HQ: The headquarters' design and operations reflect SAWS' values of stewardship, service, innovation, and sustainability, often incorporating water-saving technologies and educational elements.

Location:

As a regional public utility, San Antonio Water System's direct operational presence is concentrated within its service area in and around San Antonio, Texas. It does not have international offices. However, SAWS is recognized globally as a leader in water conservation, desalination, and aquifer storage and recovery. Its experts often participate in international conferences, share best practices, and collaborate with water utilities worldwide on innovative water management strategies. Their pioneering efforts in water resource diversification serve as a model for arid and semi-arid regions globally.

Street Address:

2800 U.S. Hwy 281 North

City:

San Antonio

State/Province:

TX

Country:

USA

Where Else Does San Antonio Water System Operate Around the World?

San Antonio, TX/USA

Address: Las Palmas Customer Service Center, 803 Castroville Rd #406, San Antonio, TX 78237

Offers convenient access to SAWS services for customers in specific geographic areas, reducing travel time to the main headquarters.

San Antonio, TX/USA

Address: Comerica Building - Eastside Customer Service Center, 403 S. W.W. White Rd., San Antonio, TX 78220 (Note: This location may have changed or may be temporarily closed, verify on SAWS website)

Enhances customer service accessibility and engagement within distinct communities of San Antonio.

San Antonio, TX/USA

Address: Multiple Water Recycling Centers & Treatment Plants (e.g., Dos Rios Water Recycling Center, Leon Creek Water Recycling Center)

Essential infrastructure for maintaining public health, environmental protection, and providing a drought-proof water source through water recycling.

Buying Intent Signals for San Antonio Water System

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading San Antonio Water System? Meet the Executive Team

As of April 2025, San Antonio Water System' leadership includes:

Robert R. Puente - President/Chief Executive Officer
Douglas A. Evanson - Chief Operating Officer
Mary Bailey - Chief Financial Officer
Steve Clouse - Senior Vice President - Service Delivery & Chief Engineer
Nancy M. Belinsky - Senior Vice President - Chief Administrative Officer & General Counsel
Donovan Burton - Vice President - Water Resources & Governmental Relations
Gavino Ramos - Vice President - Communications & External Affairs

Who's Investing in San Antonio Water System?

San Antonio Water System has been backed by several prominent investors over the years, including:

As a municipally owned utility, San Antonio Water System is not funded by private investors or venture capital. Its funding comes primarily from revenue generated from water and wastewater service charges, bond issuances (municipal bonds), and potentially grants from state and federal agencies for specific projects.

What Leadership Changes Has San Antonio Water System Seen Recently?

Hire0
Exits0

As of late 2023/early 2024, there have been no major, publicly announced widespread changes at the highest executive levels (President/CEO, COO, CFO). Leadership has shown stability. Minor shuffles or VP-level changes might occur but are not always broadly publicized.

What Technology (Tech Stack) Is Used bySan Antonio Water System?

Discover the tools San Antonio Water System uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

San Antonio Water System Email Formats and Examples

San Antonio Water System (SAWS) primarily uses an email format combining the first initial and last name of the employee. This is a common format for public sector and large organizations.

[first_initial][last_name]@saws.org

Format

rpuente@saws.org

Example

80%

Success rate

What's the Latest News About San Antonio Water System?

KSAT.com • May 15, 2024

San Antonio Water System to begin replacing 100-year-old water main in Dignowity Hill

SAWS is set to start a significant infrastructure project in the Dignowity Hill neighborhood, replacing a cast iron water main that has been in service for a century. This upgrade aims to enhance water service reliability and prevent future water main breaks in the historic area....more

San Antonio Report • April 10, 2024

SAWS lifts Stage 2 water restrictions as Edwards Aquifer levels rise

Following improvements in the Edwards Aquifer levels due to recent rains, the San Antonio Water System has lifted Stage 2 watering restrictions, returning to year-round rules. Residents are still encouraged to conserve water....more

SAWS News Releases • February 1, 2024

SAWS Honored with ‘Leading Utility of the World’ Status

San Antonio Water System (SAWS) has been recognized as a ‘Leading Utility of the World’ (LUOW), an honor bestowed by a network of the world’s most forward-thinking water and wastewater utilities. This marks the second time SAWS has received this distinction for its innovation and performance....more

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