Sam's Club is an American chain of membership-only retail warehouse clubs owned and operated by Walmart Inc. Founded in 1983 by Sam Walton, it serves millions of members at locations across the United States and Puerto Rico, as well as in Mexico and China. Sam's Club offers a wide variety of merchandise in bulk, including groceries, electronics, home goods, and pharmacy services, catering to both individual consumers and small businesses seeking value and quality. The company emphasizes providing a superior member experience through exclusive savings, high-quality products, and innovative services like Scan & Go.
Manages overall strategy, merchandising, operations, marketing, supply chain, and technology for Sam's Club stores and e-commerce businesses.
The Sam's Club Home Office is a modern corporate facility located in Bentonville, the hub of Walmart's global operations. It is designed to foster collaboration and innovation, featuring contemporary workspaces and amenities for its employees.
The work culture at Sam's Club mirrors its parent company Walmart's core values: service to the customer, respect for the individual, striving for excellence, and acting with integrity. It's known for being fast-paced, member-focused, and increasingly driven by technological innovation in retail.
As the central command for all Sam's Club operations, the Bentonville headquarters is crucial for strategic decision-making, product assortment, technological advancements, and maintaining brand consistency. Its proximity to Walmart's main headquarters facilitates synergies and shared services.
Sam's Club operates warehouse clubs primarily in the United States and Puerto Rico. Internationally, Sam's Club also has a significant presence in Mexico and China. Global functions supported include retail store operations, merchandising and sourcing, robust e-commerce platforms, complex supply chain management, and technology development, often integrated with or supported by Walmart's broader international infrastructure and expertise.
2101 SE Simple Savings Dr
Bentonville
Arkansas
USA
Address: Various locations, including hubs like the one near 2200 N. Lamar St., Dallas, TX (specific addresses for innovation labs may vary or be part of larger Walmart tech campuses in the area).
To attract top tech talent from the Dallas-Fort Worth metroplex and accelerate digital transformation initiatives for Sam's Club nationwide.
Address: Walmart Global Tech India, Cessna Business Park, Kadubeesanahalli, Bengaluru, Karnataka, India (Sam's Club functions are integrated within Walmart's global tech operations here).
Leverages India's extensive technology talent pool to build, scale, and maintain innovative technology solutions that support Sam's Club's business objectives and enhance member experiences globally.
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As of April 2025, Sam's Club' leadership includes:
Sam's Club has been backed by several prominent investors over the years, including:
The most significant executive change in the past year involved the transition of Kath McLay from CEO of Sam's Club to lead Walmart International, and the subsequent appointment of Chris Nicholas as the new President and CEO of Sam's Club. Ciara Anfield was also promoted to an expanded marketing leadership role.
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Sam's Club, being part of Walmart Inc., typically follows standard corporate email formatting conventions. The most common formats involve combinations of the employee's first name and last name. Emails are generally directed to the @samsclub.com domain for employees primarily focused on Sam's Club operations, or potentially @walmart.com for those in shared services or broader Walmart roles.
Common formats include [first].[last]@samsclub.com (e.g., jane.doe@samsclub.com) and [first_initial][last]@samsclub.com (e.g., jdoe@samsclub.com).
Format
chris.nicholas@samsclub.com
Example
75%
Success rate
Reuters • March 7, 2024
Sam's Club announced it will begin offering coverage for weight-loss drugs Ozempic and Wegovy through its health insurance plans for its own employees, reflecting a growing trend among employers to cover these popular medications....more
TechCrunch • January 9, 2024
Sam's Club is piloting an AI-powered system at 10 locations designed to verify purchases as members exit, potentially eliminating the need for manual receipt checks and speeding up the checkout process. This technology uses a combination of computer vision and AI to confirm payment without requiring members to stop....more
Walmart Corporate • November 16, 2023
In Walmart's Q3 FY24 earnings report, Sam’s Club U.S. demonstrated continued growth with comparable sales up 3.8% (excluding fuel). Membership income also saw a strong increase of 9.1%, indicating healthy member acquisition and retention....more
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