What Does Sainsbury's Bank Do?

Total employees1450
HeadquartersEdinburgh
Founded1997

Sainsbury's Bank plc is a British bank wholly owned by Sainsbury's, the UK supermarket chain. Launched in February 1997, it was the first supermarket bank to open in the UK. The bank has offered a range of financial products, including credit cards, savings accounts, loans, and insurance products. It aimed to provide customers with good value, convenient financial services by leveraging the trust and familiarity of the Sainsbury's brand, operating primarily through an online and telephone-based model. In January 2024, Sainsbury's announced a strategic 'phased withdrawal' from its core banking operations to allow the group to focus on its retail business. This includes stopping new mortgage lending and exploring options for its existing financial services units, while continuing to serve existing customers.

Where Is Sainsbury's Bank's Headquarters?

HQ Function

Serves as the primary operational and administrative hub for Sainsbury's Bank, managing core banking functions, customer service operations, strategic decision-making, and overseeing the phased withdrawal process announced in 2024.

Notable Features:

Located in Edinburgh Park, a prominent business park known for modern office facilities and good transport links. The building likely features contemporary office design focused on operational efficiency.

Work Culture:

A professional and customer-focused environment, historically blending financial services rigour with the retail heritage of the Sainsbury's brand. Currently, the culture likely also involves managing change and transition effectively.

HQ Significance:

The Edinburgh HQ centralises the bank's current operations and manages the ongoing strategic transition, including the 'phased withdrawal' from certain banking activities. It's a key site for managing existing customer commitments.

Values Reflected in HQ: The choice of a modern, accessible location like Edinburgh Park historically reflected values of efficiency and professionalism. Currently, it also represents stability in managing ongoing customer services during a period of strategic change.

Location:

Sainsbury's Bank primarily serves customers within the United Kingdom. Its operations, product offerings, and regulatory framework are focused on the UK market. While it may use global financial systems and technologies, its direct customer-facing services and brand presence are confined to the UK.

Street Address:

2 Lochside Avenue, Edinburgh Park

City:

Edinburgh

State/Province:

Scotland

Country:

United Kingdom

Where Else Does Sainsbury's Bank Operate Around the World?

Milton Keynes, Buckinghamshire, United Kingdom

Address: Avebury Boulevard, Milton Keynes, Buckinghamshire, MK9 2NW (co-located or part of Sainsbury's wider operational presence in the area).

Utilises Milton Keynes' status as a significant business hub with strong connectivity to support the bank's UK-wide operations and customer service infrastructure.

London, England, United Kingdom

Address: 33 Holborn, London, EC1N 2HT

Maintains a legally required presence in London, a global financial centre, facilitating corporate governance and regulatory liaison.

Buying Intent Signals for Sainsbury's Bank

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Sainsbury's Bank? Meet the Executive Team

As of April 2025, Sainsbury's Bank' leadership includes:

Robert Mulhall - Chief Executive Officer
Graham Saxby - Chief Financial Officer
Andrew Long - Chief Operating Officer
Joanne Mayer - Chief Customer Officer

Who's Investing in Sainsbury's Bank?

Sainsbury's Bank has been backed by several prominent investors over the years, including:

J Sainsbury plc

What Leadership Changes Has Sainsbury's Bank Seen Recently?

Hire1
Exits1

The most prominent executive change at Sainsbury's Bank in the last 12 months involved the Chief Executive Officer position. Jim Brown announced his departure in late 2023, stepping down in March 2024. Robert Mulhall, who took over as interim CEO, was appointed to the role permanently in May 2024.

Departures

Jim Brown, Jim Brown stepped down from his role as Chief Executive Officer of Sainsbury's Bank. His planned departure was announced in November 2023.

New Appointments:

Robert Mulhall, Robert Mulhall was confirmed as the permanent Chief Executive Officer of Sainsbury's Bank, having led on an interim basis since March 2024.

What Technology (Tech Stack) Is Used bySainsbury's Bank?

Discover the tools Sainsbury's Bank uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Sainsbury's Bank Email Formats and Examples

Sainsbury's Bank generally utilizes a common corporate email format based on employee names. The most prevalent structure is the first name and last name separated by a dot.

first.last@sainsburysbank.co.uk

Format

jane.doe@sainsburysbank.co.uk

Example

90%

Success rate

What's the Latest News About Sainsbury's Bank?

múltiples sources including Retail Week, The Grocer • May 2, 2024

Sainsbury's Bank Appoints Robert Mulhall as Permanent CEO

Sainsbury's confirmed Robert Mulhall as the permanent Chief Executive Officer of Sainsbury's Bank. Mulhall had been serving as interim CEO since March 2024, following Jim Brown's departure....more

multiple sources including BBC News, Reuters • January 18, 2024

Sainsbury's Announces 'Phased Withdrawal' from Banking Arm to Focus on Retail

Sainsbury's revealed plans for a 'phased withdrawal' from its banking division, Sainsbury's Bank, aiming to simplify the business and concentrate on its core retail food operations. The bank will cease offering new mortgages and is exploring various strategic options for its existing financial services portfolio....more

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