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S.A.C.I. Falabella is one of Latin America's largest and most consolidated retail companies, with operations spanning department stores (Falabella), home improvement (Sodimac), supermarkets (Tottus), financial services (Banco Falabella, Falabella Financiero), and real estate (Mallplaza). Headquartered in Santiago, Chile, the company has a significant presence in Chile, Peru, Colombia, Argentina, Brazil, Uruguay, and Mexico. Falabella focuses on providing a diverse range of products and services to a broad customer base, leveraging both its extensive physical store network and a growing e-commerce platform. The company is committed to innovation, customer experience, and sustainable growth across its various business units.
Serves as the central hub for Saci Falabella's multinational operations, overseeing strategy, finance, corporate governance, and the coordination of its diverse retail, financial, and real estate business units across Latin America.
Located in a modern office tower within a prominent business district, offering advanced facilities and infrastructure suitable for a leading multinational corporation.
The work culture at Falabella's headquarters is dynamic and fast-paced, reflecting its position as a leading retailer in a competitive market. Emphasis is placed on innovation, customer-centricity, collaboration across diverse teams, and achieving business objectives.
The Santiago headquarters is significant as it's the nerve center for one of Latin America's largest retail conglomerates, driving economic activity and employment in the region. Its location in Chile's capital underscores the company's origins and its central role in the Chilean economy.
Saci Falabella has a strong and focused global presence, primarily concentrated in Latin America. The company operates diverse retail formats, financial services, and real estate ventures in Chile, Peru, Colombia, Argentina, Brazil, Uruguay, and Mexico. Globally, these operations support functions such as: - **Retail Operations:** Management of department stores (Falabella), home improvement stores (Sodimac, Homecenter, Dicico), and supermarkets (Tottus). - **Financial Services:** Banking (Banco Falabella), credit cards (CMR), insurance, and other financial products tailored to retail customers. - **Real Estate:** Development and management of shopping centers (Mallplaza). - **E-commerce & Digital:** A growing online presence across all retail brands, including marketplaces and digital payment solutions. - **Logistics & Supply Chain:** Extensive networks to support retail operations across the continent. - **Sourcing:** While primarily focused on Latin America for sales, Falabella engages in global sourcing for its retail products. The company's strategy involves adapting its successful business models to the specific cultural and economic contexts of each country it operates in.
Avenida Vitacura 2670, Piso 16
Las Condes, Santiago
Región Metropolitana
Chile
Address: Avenida Paseo de la República 3220, San Isidro, Lima, Peru (Representative address for major operations like Banco Falabella Peru; various offices exist)
Serves as the primary hub for Falabella's extensive operations in Peru, a key market for the company, ensuring localized execution of business strategies and market expansion.
Address: Carrera 11 No. 84A – 09, Bogotá, D.C., Colombia (Corporate office for Falabella de Colombia S.A.; other operational addresses exist)
Acts as the command center for Falabella's diverse business interests in Colombia, driving growth and managing operations in one of its most important international markets.
Address: Rua Fidêncio Ramos, 302 - Vila Olímpia, São Paulo - SP, 04551-010, Brazil (Corporate office for Sodimac Construdecor Brasil)
Focuses on consolidating and expanding Falabella's home improvement presence in the competitive Brazilian market, adapting the Sodimac model to local consumer needs.
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As of April 2025, Falabella' leadership includes:
Falabella has been backed by several prominent investors over the years, including:
Saci Falabella has experienced significant leadership transitions in the past year, notably with a new Group CEO and a new CEO for its core Falabella Retail division. There have also been key appointments in sustainability, retail finance, and customer experience, reflecting strategic adjustments.
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Saci Falabella, like many large corporations, utilizes standardized email formats for its employees. The most common patterns typically involve combinations of the employee's first name and last name, followed by the company's domain (e.g., @falabella.cl for Chile, or @falabella.com, @falabella.com.co, @falabella.com.pe for other regions or general corporate communications). Specific formats can vary by department or region.
[first].[last]@[domain] (e.g., falabella.cl, falabella.com.pe, falabella.com.co, falabella.com)
Format
juan.perez@falabella.cl
Example
75%
Success rate
Falabella S.A. Investor Relations • May 28, 2024
Saci Falabella announced its first-quarter 2024 financial results, showing net income of CLP 59 billion, a significant improvement from a loss in Q1 2023. Revenues totaled CLP 2,760,069 million (USD 2,832 million). The company emphasized progress in its profitability and efficiency plans amidst a challenging economic environment and advancements in its digital ecosystem and marketplace strategy....more
Falabella S.A. Press Release / Business Media • March 1, 2024
Saci Falabella announced the appointment of Alejandro Arze as the new Corporate CEO of Falabella Retail, effective March 1, 2024. Arze brings extensive experience from within the Falabella group, having previously led operations in Falabella.com and Sodimac. His appointment aims to strengthen the retail division's performance and omnichannel strategy....more
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