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Rural/Metro Corporation was a prominent provider of emergency medical services (EMS), including 911 response and ambulance transport, as well as private fire protection services across the United States. Founded in 1948 by Lou Kates in Mesa, Arizona, the company grew to serve numerous communities and industrial clients in approximately 20 states. Rural/Metro faced financial challenges, including a Chapter 11 bankruptcy filing in 2013, from which it emerged after restructuring. In October 2015, Rural/Metro Corporation was acquired by American Medical Response (AMR), a subsidiary of Envision Healthcare, for approximately $620 million. Its operations were subsequently integrated into AMR, one of the largest medical transportation companies in the U.S. This page provides historical information regarding Rural/Metro Corporation prior to its acquisition.
The headquarters managed corporate strategy, finance, human resources, legal affairs, and national operational oversight for its diverse emergency medical and fire protection services.
The Scottsdale headquarters was a modern corporate office facility typical for a company of its size. Specific unique architectural details are not widely publicized; its primary feature was its role as a nerve center for a national emergency services network.
The work culture at Rural/Metro, particularly at its headquarters, likely emphasized efficiency, responsiveness, and strong support for field operations. Given its emergency services nature, a focus on community safety, professionalism, and reliability would have been paramount.
The Scottsdale headquarters was significant as the strategic hub directing critical emergency services for millions of people across the United States, managing a large workforce and complex logistical operations.
Prior to its acquisition in 2015, Rural/Metro Corporation's operations were concentrated exclusively within the United States. The company provided emergency medical and fire protection services across approximately 20 states, serving hundreds of communities through local and regional operational centers. There is no record of Rural/Metro Corporation having international operations under its brand.
9221 E Via de Ventura
Scottsdale
Arizona
USA
Address: Multiple local operational stations and regional offices (not a single corporate branch office)
Provided comprehensive 911 emergency medical response, inter-facility ambulance transport, and fire protection services to a large, diverse, and rapidly growing population under various municipal and county contracts.
Address: Multiple local operational stations (not a single corporate branch office)
To fulfill contracts for 911 emergency response and non-emergency medical transportation, supporting the healthcare infrastructure and public safety needs of Central Ohio communities.
Address: Multiple local operational stations (not a single corporate branch office)
Delivered essential 911 medical response and transport services to urban and suburban populations under contract with local municipalities and healthcare facilities.
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As of April 2025, Rural/Metro Corporation' leadership includes:
Rural/Metro Corporation has been backed by several prominent investors over the years, including:
Given Rural/Metro Corporation's acquisition by American Medical Response (AMR) in October 2015, the company ceased to operate as an independent entity. Therefore, there have been no executive new hires or exits attributable to 'Rural/Metro Corporation' in the last 12 months (from the current date). Any significant executive changes would have occurred prior to or during the acquisition period.
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Prior to its acquisition in 2015 and the subsequent integration of its systems, Rural/Metro Corporation likely utilized common corporate email formats. The domain 'ruralmetro.com' is no longer active for email purposes. Any attempts to contact former Rural/Metro personnel using these historical formats would be unsuccessful.
Common patterns included [first_initial][last]@ruralmetro.com (e.g., jsmith@ruralmetro.com) or [first].[last]@ruralmetro.com (e.g., john.smith@ruralmetro.com).
Format
jsmith@ruralmetro.com
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Business Wire • October 28, 2015
Envision Healthcare Holdings, Inc. announced it had completed its acquisition of Rural/Metro Corporation. Rural/Metro was integrated with Envision's medical transportation segment, American Medical Response (AMR)....more
Reuters • August 4, 2013
Rural/Metro Corp, one of the largest U.S. ambulance and fire protection service providers, filed for Chapter 11 bankruptcy protection. The company aimed to restructure its debt and continue operations during the process....more
PR Newswire (via Warburg Pincus) • February 1, 2014
Rural/Metro Corporation announced that it had successfully completed its financial restructuring and emerged from Chapter 11, having significantly reduced its debt and strengthened its financial position under the continued ownership of funds affiliated with Warburg Pincus....more
Phoenix Business Journal • May 31, 2013
Rural/Metro Corp. announced that President and CEO Herman Schwarz had resigned. Michael DiMino, a director, was named interim president and CEO. DiMino later became the permanent CEO leading through the acquisition....more
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