HQ Function

The headquarters serves as the central hub for strategic planning, executive leadership, technology development, marketing, finance, and overall operations management for Ruby's North American services.

Notable Features:

The new headquarters in the Kansas City area was selected to accommodate company growth, access a diverse talent pool, and establish a central U.S. presence. It is a modern office space designed for collaboration and to reflect Ruby's vibrant company culture.

Work Culture:

Ruby is known for its positive, people-first work culture that emphasizes creating meaningful human connections, fostering happiness, and empowering employees. The environment is typically collaborative, service-oriented, and energetic.

HQ Significance:

The relocation to the Kansas City metropolitan area represents a significant strategic step for Ruby, aiming to enhance its operational capabilities, tap into new talent markets, and support its long-term growth strategy in the virtual communications space.

Values Reflected in HQ: The headquarters reflects Ruby's values of innovation, growth, community engagement, and a commitment to providing an excellent environment for its employees, which in turn supports their mission of delivering exceptional service.

Location:

Ruby's primary market focus is on serving small and medium-sized businesses across the United States and Canada. While their physical offices are in the US, their virtual receptionist and chat services are delivered remotely, enabling them to support English-speaking clients internationally, particularly those whose customers are in North America or who require 24/7 English language support. Operations, technology, and customer support are predominantly managed from their US locations.

Street Address:

1900 Shawnee Mission Parkway

City:

Mission Woods

State/Province:

KS

Country:

USA