What Does Royal Voluntary Service Do?

Total employees870
HeadquartersStoke-on-Trent
Founded1938

Royal Voluntary Service is a national charity with a rich history, built on local volunteering. They provide vital support to people who need it in UK hospitals and communities. Their volunteers are dedicated to helping the NHS by easing pressure on services, supporting patients, and assisting people to get home from hospital. In communities, they help older people stay active and connected through social activities, transport, and companionship, aiming to create a society where everyone feels valued and involved, whatever their age.

Where Is Royal Voluntary Service's Headquarters?

HQ Function

Serves as the central administrative and operational headquarters, coordinating national volunteer efforts, charity programs, and strategic direction for Royal Voluntary Service across the UK.

Notable Features:

Located within the Hanley Centre, suggesting an integration with local community services rather than a standalone corporate office. This reflects the charity's community-centric approach.

Work Culture:

A mission-driven and collaborative environment focused on compassion, community impact, and supporting a vast network of volunteers. Emphasis is placed on inclusivity, dedication, and making a tangible difference in people's lives.

HQ Significance:

The headquarters is the nerve centre for a nationwide charity that plays a crucial role in supporting the NHS and vulnerable individuals. Its location in a community hub underscores its commitment to being accessible and grounded in the communities it serves.

Values Reflected in HQ: Community engagement, accessibility, practicality, dedication to service, and efficient coordination of volunteer efforts are reflected in the choice and function of the headquarters.

Location:

Royal Voluntary Service operates extensively across the United Kingdom, with a primary focus on England, Scotland, and Wales. While not 'global' in the corporate sense, its national reach involves coordinating thousands of volunteers and delivering a wide array of services in hospitals and local communities. Functions supported nationally include volunteer management, NHS support programs (e.g., patient transport, hospital shops, trolley services), community companionship schemes, meal delivery, and social clubs for older and vulnerable people.

Street Address:

Hanley Centre, 29 Charles Street

City:

Stoke-on-Trent

State/Province:

Staffordshire

Country:

United Kingdom

Where Else Does Royal Voluntary Service Operate Around the World?

Cardiff, Wales, United Kingdom

Address: Royal Voluntary Service, Unit C1, St Hilary Court, Copthorne Way, Cardiff, CF5 6ES

To effectively manage and deliver Royal Voluntary Service programs tailored to the specific needs of communities across Wales, ensuring robust support for the NHS in Wales and individuals requiring assistance.

Nairn, Scotland, United Kingdom

Address: Royal Voluntary Service, The Eilan, The Old Post Office, 111 High Street, Nairn, IV12 4DB

To lead and coordinate Royal Voluntary Service initiatives throughout Scotland, adapting services to meet local needs, supporting NHS Scotland, and fostering volunteerism across the nation.

Buying Intent Signals for Royal Voluntary Service

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Royal Voluntary Service? Meet the Executive Team

As of April 2025, Royal Voluntary Service' leadership includes:

Catherine Johnstone CBE - Chief Executive
Sam Ward - Deputy Chief Executive and Director of Services
Rebecca Kennelly MBE - Chief Operating Officer
Chris Gray - Director of Finance and Corporate Services
Anne Taylor - Director of People and Organisational Development
Kirsty Fielder - Director of Strategy, Communications and External Affairs

Who's Investing in Royal Voluntary Service?

Royal Voluntary Service has been backed by several prominent investors over the years, including:

Public Donations
Legacies
Grants from Trusts and Foundations
Corporate Partnerships
Contracts for services (e.g., with NHS trusts or local authorities)
Income from social enterprises (e.g., hospital shops and cafes)

What Leadership Changes Has Royal Voluntary Service Seen Recently?

Hire2
Exits0

Royal Voluntary Service has seen key appointments to strengthen its leadership team, particularly in People and Organisational Development, and Strategy and Communications, enhancing its capacity to deliver on its mission. No high-profile executive departures have been publicly noted in the immediate past 12 months.

New Appointments:

Anne Taylor, Anne Taylor appointed as new Director of People and Organisational Development to oversee HR, volunteering development, and organisational culture.
Kirsty Fielder, Kirsty Fielder appointed as Director of Strategy, Communications and External Affairs to lead strategic planning and external relations.

What Technology (Tech Stack) Is Used byRoyal Voluntary Service?

Discover the tools Royal Voluntary Service uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Royal Voluntary Service Email Formats and Examples

Royal Voluntary Service typically uses a standard professional email format. The most common structure is combining the employee's first name and last name, separated by a dot.

firstname.lastname@royalvoluntaryservice.org.uk

Format

jane.doe@royalvoluntaryservice.org.uk

Example

90%

Success rate

What's the Latest News About Royal Voluntary Service?

Peterborough Telegraph • May 21, 2024

Royal Voluntary Service seeks 'warm-hearted' volunteers for new Peterborough City Hospital roles

Royal Voluntary Service is appealing for new volunteers in Peterborough to support patients and staff at Peterborough City Hospital, highlighting roles in their on-site team and Home from Hospital service....more

Royal Voluntary Service Website • May 7, 2024

Royal Voluntary Service announces winners of volunteer awards to mark Coronation anniversary

To mark the first anniversary of Their Majesties’ Coronation, Royal Voluntary Service announced winners of special volunteer awards, continuing the legacy of the Coronation Champions Awards....more

Royal Voluntary Service Website • January 29, 2024

Royal Voluntary Service welcomes new Director of People and Organisational Development

Royal Voluntary Service announced the appointment of Anne Taylor as its new Director of People and Organisational Development, joining the charity's Executive Leadership Team....more

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