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Royal Resorts's Overview

Total employees755
HeadquartersCancun
Founded1975

Royal Resorts is a pioneering hospitality company with over four decades of experience in creating unforgettable vacation memories. They specialize in luxury beach resorts, vacation ownership, and high-quality services, primarily located in Cancun, the Riviera Maya (Mexico), and select Caribbean destinations like St. Maarten and Curacao. Known for their spacious accommodations, family-friendly environments, and strong commitment to guest satisfaction and sustainable tourism, Royal Resorts offers a portfolio of properties designed for relaxation and adventure.

Where is Royal Resorts's Headquarters?

HQ Function

Serves as the central hub for resort operations, guest services, development, sales, marketing, and administration for their extensive properties in Mexico.

Notable Features:

The headquarters are likely integrated with or in close proximity to their flagship resorts in Cancun's hotel zone, facilitating hands-on management. Facilities are designed to support a leading hospitality brand with modern infrastructure.

Work Culture:

A guest-centric and service-driven environment, fostering teamwork, professionalism, and a dedication to excellence in hospitality. The culture is dynamic and multicultural, reflecting the international tourism industry.

HQ Significance:

The Cancun headquarters is pivotal for overseeing the core of Royal Resorts' operations, ensuring quality control and direct management of their primary resort offerings. It symbolizes their deep-rooted presence and expertise in Mexican tourism.

Values Reflected in HQ: The headquarters' operations reflect Royal Resorts' commitment to outstanding guest experiences, quality service, operational efficiency, employee development, and strong connections with the local community and environment.

Location:

Royal Resorts primarily operates luxury resorts and vacation ownership properties in key tourism destinations in Mexico (Cancun, Riviera Maya) and the Caribbean (St. Maarten, Curacao). Their global presence is defined by these resort locations and supported by international sales and marketing efforts, member services catering to a diverse international clientele from North America, Europe, and Latin America, and global reservation systems. They uphold international standards in hospitality and guest services across all their properties.

Street Address:

Blvd. Kukulcan Km 4.5, Zona Hotelera

City:

Cancun

State/Province:

Quintana Roo

Country:

Mexico

Royal Resorts's Global Presence

Coral Springs, Florida/USA

Address: 11550 Heron Bay Blvd, Suite 200, Coral Springs, FL 33076, USA

Serves as a key operational and support center for the significant North American market, facilitating communication and services for US and Canadian vacation owners and travelers.

Buying Intent Signals for Royal Resorts

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of Royal Resorts

As of April 2025, Royal Resorts' leadership includes:

Richard Sutton - Chairman and Chief Executive Officer
Mark Carney, O.B.E. - President

Investors of Royal Resorts

Royal Resorts has been backed by several prominent investors over the years, including:

Royal Resorts is a privately held company. Detailed investor information is not publicly disclosed.

Executive New Hires/Exits in the Last 12 Months

Hire0
Exits0

No major publicly announced changes in the top executive leadership (e.g., CEO, President) of Royal Resorts have been identified in readily available public sources within the last 12 months. The company appears to maintain stability in its senior leadership team.

Technology (Tech Stack) used by Royal Resorts

Discover the tools Royal Resorts uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Royal Resorts Email Formats and Examples

Royal Resorts commonly utilizes standard corporate email formats. A frequently observed pattern is the first initial followed by the last name.

jlast@royalresorts.com

Format

asmith@royalresorts.com

Example

75%

Success rate

News and media

Royal Resorts NewsOctober 4, 2023

Grand Residences by Royal Resorts® Earns Top Global Ranking in Condé Nast Traveler Awards

Grand Residences by Royal Resorts® was distinguished in the Condé Nast Traveler 2023 Readers' Choice Awards, ranking among the Top 20 Resorts in Eastern Mexico and the Top 20 in the World (excluding the US), underscoring its commitment to luxury and exceptional guest service....more

Royal Resorts NewsMay 16, 2023

Royal Resorts Recognized with RCI Gold Crown and TripAdvisor Awards

Properties of Royal Resorts in Cancun and the Riviera Maya received RCI Gold Crown Resort® awards for 2023 and TripAdvisor Travelers’ Choice awards, highlighting their ongoing dedication to high standards in quality, service, and overall guest satisfaction....more

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