What Does Royal Caribbean International Do?

Total employees8359
HeadquartersMiami
Founded1969

Royal Caribbean International (RCI) is an award-winning global cruise brand with a 50-plus year legacy of innovation and introducing industry firsts. The cruise line sails to popular destinations in the Caribbean, Alaska, Europe, Asia, and more, offering a wide range of itineraries and onboard experiences for families, couples, and adventure seekers. Known for its technologically advanced ships, spectacular entertainment, and commitment to guest satisfaction, Royal Caribbean International is a leading name in the vacation industry, continually pushing the boundaries of what's possible at sea.

Where Is Royal Caribbean International's Headquarters?

HQ Function

Serves as the global command center for Royal Caribbean International, overseeing all aspects of brand strategy, ship operations, marketing, sales, finance, human resources, and information technology.

Notable Features:

The modern, expansive campus at PortMiami often features nautical design cues, reflecting the company's maritime heritage. It includes state-of-the-art office spaces, collaboration zones, and employee amenities designed to foster innovation and support its large workforce. Its strategic location provides direct access and views of cruise operations.

Work Culture:

Royal Caribbean International's HQ fosters a dynamic, fast-paced, and guest-obsessed work culture. Employees often describe it as collaborative and innovative, with a strong emphasis on teamwork. The environment is professional yet energetic, reflecting the excitement of the travel industry and a commitment to delivering 'WOW' experiences.

HQ Significance:

The Miami headquarters is the nerve center for Royal Caribbean International's global operations. It's where key strategic decisions are made, new ship designs are conceptualized, and global marketing campaigns are launched, directly impacting the brand's worldwide presence and customer experience.

Values Reflected in HQ: The headquarters reflects Royal Caribbean's core values such as innovation (modern facilities, tech integration), excellence (a world-class operational hub), commitment to employees (quality work environment), and its deep-rooted connection to the maritime world and the Miami community.

Location:

Royal Caribbean International boasts a truly global presence, sailing to over 270 destinations in more than 70 countries across six continents. Beyond its extensive cruise itineraries covering regions like the Caribbean, Alaska, Europe, Asia, and the South Pacific, the company maintains a network of international offices and representatives. These facilities support critical functions such as sales, marketing, port operations, guest services, and crew recruitment worldwide, ensuring localized support and market penetration for its diverse international customer base.

Street Address:

1050 Caribbean Way

City:

Miami

State/Province:

Florida

Country:

USA

Where Else Does Royal Caribbean International Operate Around the World?

Weybridge, Surrey, United Kingdom

Address: Building 3, The Heights, Brooklands, Weybridge, Surrey, KT13 0NY, UK

To drive brand growth, manage trade partnerships, and provide customer service and operational oversight for the EMEA region, ensuring alignment with global brand strategies while catering to local market needs.

Springfield, Oregon, USA

Address: 2500 International Way, Springfield, OR 97477, USA

To provide high-quality, scalable customer service and sales support for the North American market, acting as a primary touchpoint for direct guest and travel partner interactions, ensuring a seamless experience.

Miramar, Florida, USA

Address: 14701 Southwest 29th Street, Miramar, FL 33027, USA

To provide essential shared services and operational support across the Royal Caribbean Group's brands, enhancing efficiency and leveraging expertise for various corporate functions.

Sydney, New South Wales, Australia

Address: Level 12, 157 Walker Street, North Sydney, NSW 2060, Australia (Typical corporate location for RCI in Australia, verify specific address if needed)

To expand Royal Caribbean International's presence in the Australasian market, develop localized marketing strategies, manage regional sales channels, and oversee port operations for ships deployed in the region.

Buying Intent Signals for Royal Caribbean International

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Royal Caribbean International? Meet the Executive Team

As of April 2025, Royal Caribbean International' leadership includes:

Michael Bayley - President and CEO, Royal Caribbean International
Jason Liberty - President and CEO, Royal Caribbean Group
Vicki Freed - Senior Vice President, Sales, Trade Support and Service, Royal Caribbean International
Ben Bouldin - Vice President, Europe, Middle East and Africa, Royal Caribbean International
Kara Wallace - Chief Marketing Officer, Royal Caribbean International

Who's Investing in Royal Caribbean International?

Royal Caribbean International has been backed by several prominent investors over the years, including:

Royal Caribbean Group (NYSE: RCL) is a publicly traded company.
The Vanguard Group
BlackRock Inc.
Capital Research Global Investors
State Street Corporation
PRIMECAP Management Company

What Leadership Changes Has Royal Caribbean International Seen Recently?

Hire1
Exits1

The core brand leadership for Royal Caribbean International has remained largely stable over the past 12 months. Key executive transitions have primarily occurred at the Royal Caribbean Group (parent company) level, affecting broader corporate functions or board positions that influence all brands, including Royal Caribbean International.

Departures

Donna Hrinak, Donna Hrinak retired from the Royal Caribbean Group Board of Directors after years of dedicated service.

New Appointments:

Hazel M. Claxton, Hazel M. Claxton appointed as new SVP and Chief Human Resources Officer for Royal Caribbean Group, bringing extensive experience to lead global human resources functions.
Marie-Agnes Schneider, Marie-Agnes Schneider was appointed to the Royal Caribbean Group Board of Directors, succeeding Donna Hrinak.

What Technology (Tech Stack) Is Used byRoyal Caribbean International?

Discover the tools Royal Caribbean International uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Royal Caribbean International Email Formats and Examples

For corporate communications, Royal Caribbean International employees, particularly those at the group level (Royal Caribbean Group - rccl.com), commonly use email formats that involve a combination of the employee's first initial and last name. Variations may exist based on department or region.

Common format: [first_initial][last_name]@rccl.com (for Royal Caribbean Group). For brand specific, it could be similar with @royalcaribbean.com.

Format

jdoe@rccl.com

Example

75%

Success rate

What's the Latest News About Royal Caribbean International?

Royal Caribbean Press Center • May 21, 2024

Royal Caribbean International's Utopia of the Seas Marks Major Construction Milestone Ahead of July 2024 Debut

Utopia of the Seas, the next Oasis Class ship, has floated out from the shipyard, signaling a key phase in its construction. The ship is set to debut in Port Canaveral (Orlando), Florida, in July 2024, offering 3- and 4-night getaways....more

RCL Investor Relations • April 25, 2024

Royal Caribbean Group Reports Strong First Quarter Earnings and Raises Full Year Guidance

Royal Caribbean Group announced strong first-quarter 2024 earnings, exceeding expectations due to robust demand and onboard spending. The company raised its full-year earnings guidance, reflecting continued strength in bookings and pricing for all its brands, including Royal Caribbean International....more

Royal Caribbean Press Center • January 26, 2024

Royal Caribbean International Celebrates Icon of the Seas, The World's Best Family Vacation

Royal Caribbean International officially welcomed Icon of the Seas, the first in its new Icon Class, to its fleet. The ship, touted as the world's largest cruise ship, began its inaugural season from Miami, offering innovative features and experiences for families....more

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