What Does RootMetrics Do?

Total employees150
HeadquartersBellevue
Founded2008

RootMetrics, an S&P Global company, is the standard for mobile network performance measurement. They provide scientifically rigorous, independent data on mobile network performance to consumers, businesses, and the wireless industry. Their insights cover speed, reliability, data, call, and text performance, helping users make informed decisions and operators improve their networks. RootMetrics' methodology involves extensive drive testing, venue testing, and analysis of crowd-sourced data to paint a complete picture of the mobile user experience.

Where Is RootMetrics's Headquarters?

HQ Function

Serves as the primary center for RootMetrics' operations, including data analysis, methodology development, engineering, and product management for their mobile network testing and reporting services. It aligns with S&P Global's broader Market Intelligence division.

Notable Features:

Located in a modern office building in Bellevue's business district, part of the S&P Global office infrastructure, designed to support technology and data-centric operations. Likely features collaborative workspaces and advanced IT infrastructure.

Work Culture:

The culture is data-driven, analytical, and focused on precision and objectivity. As part of S&P Global, it incorporates a broader corporate culture emphasizing integrity, discovery, and partnership, with a strong emphasis on delivering high-quality, independent insights.

HQ Significance:

The Bellevue headquarters is strategically positioned in a major technology hub, facilitating access to talent and industry connections. It's the core from which RootMetrics' global testing methodologies and data analytics are managed and disseminated.

Values Reflected in HQ: The headquarters' operations reflect values of accuracy, impartiality, innovation in data collection, and a commitment to providing actionable intelligence for the mobile industry and consumers.

Location:

RootMetrics supports global mobile network performance analysis through its extensive testing operations in numerous countries across North America (USA, Canada, Mexico), Europe (UK, Germany, Spain, France, etc.), and select markets in Asia and other regions. Their global presence is characterized by widespread data collection efforts rather than a large number of physical international offices, with primary operations centralized and regional activities often coordinated through S&P Global's international infrastructure.

Street Address:

155 108th Ave NE, Suite 400

City:

Bellevue

State/Province:

WA

Country:

USA

Where Else Does RootMetrics Operate Around the World?

London, United Kingdom

Address: Canary Wharf, London (Specific S&P Global Office Address)

To conduct localized mobile network performance testing, provide regional insights, and support S&P Global's Market Intelligence activities related to the telecommunications sector in Europe, the Middle East, and Africa.

Various global field locations (not fixed offices)

Address: N/A - Mobile testing teams operate globally

To collect on-the-ground mobile network performance data directly from the user's perspective in diverse geographic locations, ensuring comprehensive and accurate global reporting.

Buying Intent Signals for RootMetrics

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading RootMetrics? Meet the Executive Team

As of April 2025, RootMetrics' leadership includes:

Doug King - Head of Wireless Performance Insights, S&P Global Market Intelligence
Kevin Fitchard - Principal Analyst, Telecoms, S&P Global Market Intelligence (often represents RootMetrics insights)
Markhamming Smith - Head of TMT Research, S&P Global Market Intelligence (oversees the broader TMT sector including RootMetrics)

Who's Investing in RootMetrics?

RootMetrics has been backed by several prominent investors over the years, including:

Foundry Group
KPG Ventures
Voyager Capital
KPCB (Kleiner Perkins Caufield & Byers)
IHS Markit (Acquirer, subsequently merged with S&P Global)

What Leadership Changes Has RootMetrics Seen Recently?

Hire0
Exits0

As RootMetrics is fully integrated into S&P Global Market Intelligence, distinct executive movements specifically for the 'RootMetrics' brand are not typically announced separately. Leadership changes occur within the broader S&P Global structure. No high-profile, publicly announced executive hires or exits specifically for the RootMetrics operational unit have been identified in the last 12 months. Leadership is stable within the S&P Global Market Intelligence division overseeing these services.

What Technology (Tech Stack) Is Used byRootMetrics?

Discover the tools RootMetrics uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

RootMetrics Email Formats and Examples

As RootMetrics is part of S&P Global, employees typically use S&P Global email addresses. The most common format for S&P Global is [first].[last]@spglobal.com.

[first].[last]@spglobal.com

Format

jane.doe@spglobal.com

Example

85%

Success rate

What's the Latest News About RootMetrics?

RootMetrics Website / S&P Global Market Intelligence • February 1, 2024

RootMetrics Releases 2H 2023 U.S. Mobile Network Performance Report

RootMetrics published its latest biannual report on the state of mobile network performance in the United States. The report detailed findings on 5G availability and performance, overall network reliability, speed, and consistency across major U.S. carriers, highlighting Verizon's continued strength in overall performance and T-Mobile's dominance in 5G metrics....more

RootMetrics Website / S&P Global Market Intelligence • August 3, 2023

RootMetrics Details U.S. Carrier Performance in 1H 2023 Report

The first-half 2023 report from RootMetrics provided extensive analysis of U.S. mobile carrier performance, noting significant advancements in 5G deployment and speed. T-Mobile was recognized for its 5G leadership, while Verizon maintained strong overall reliability scores....more

RootMetrics Website / S&P Global Market Intelligence • October 26, 2023

RootMetrics UK Mobile Performance Review 2H 2023: EE leads, rivals close gap

RootMetrics released its second-half 2023 review of UK mobile networks. EE secured the UK Overall RootScore Award for the 21st consecutive time. However, competitors like Virgin Media O2, Vodafone, and Three showed improvements, particularly in 5G performance and availability, narrowing the gap in certain metrics....more

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