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RoomKeyPMS is a leading cloud-based property management system (PMS) provider serving independent hotels, resorts, and multi-property groups. For over 30 years (tracing its roots to RDP), they have focused on delivering robust, reliable, and easy-to-use software solutions that help hoteliers manage front desk operations, reservations, housekeeping, guest services, rates, and reporting. RoomKeyPMS aims to empower hoteliers to improve efficiency, drive revenue, and enhance the overall guest experience through its comprehensive suite of tools and dedicated customer support.
Serves as the central hub for product development, executive leadership, sales operations, marketing strategy, and customer support coordination for RoomKeyPMS globally.
Situated in Yaletown, a historic and trendy Vancouver neighborhood known for its converted heritage buildings and thriving tech scene. The office likely offers a modern, collaborative workspace designed to foster innovation.
RoomKeyPMS promotes a customer-focused, innovative, and collaborative work culture. Employees are encouraged to contribute to product excellence and client success in the dynamic hospitality technology sector, valuing teamwork and continuous improvement.
The Vancouver headquarters is crucial for RoomKeyPMS's strategic decision-making, software innovation pipeline, and for managing its growing client base across North America and internationally.
While headquartered in Canada with key operational offices in the US, RoomKeyPMS supports a global client base of independent hotels, resorts, and property management groups. Their cloud-based platform enables them to serve customers across various countries and regions. Sales, implementation, and customer support services are provided internationally, often through a combination of direct remote capabilities and regional partner networks, ensuring hoteliers worldwide can leverage their PMS solutions.
Suite 200 - 1008 Homer Street
Vancouver
BC
Canada
Address: Specific street address not publicly listed. Operates as a Sales & Training Center.
Supports market growth and client engagement in the Eastern and Southern US, providing localized sales and training resources to better serve customers in these areas.
Address: Specific street address not publicly listed. Operates for Development & Legacy Product Support.
Maintains and supports long-standing client relationships and specific product lines, particularly those originating from RDP's heritage in the mountain resort and vacation rental industry.
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As of April 2025, RoomKeyPMS' leadership includes:
RoomKeyPMS has been backed by several prominent investors over the years, including:
Based on publicly available information, there have been no major announced new hires or exits at the executive (VP level and above) team of RoomKeyPMS in the last 12 months. The leadership team appears to be stable following its acquisition by Jonas Software.
Discover the tools RoomKeyPMS uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
RoomKeyPMS likely utilizes common professional email formats for its employees. While specific patterns can vary internally, a frequently observed format for companies of this type involves a combination of the employee's first name initial and last name.
[first_initial][last]@roomkeypms.com
Format
tmajor@roomkeypms.com
Example
70%
Success rate
Hospitality Net • April 18, 2024
RoomKeyPMS has launched its new Advanced Reporting & Analytics module, designed to provide hoteliers with deeper insights into their operations, financial performance, and guest behavior. The module offers customizable dashboards and comprehensive data visualization tools to support strategic decision-making....more
Hospitality Net • October 26, 2023
RoomKeyPMS announced a new integration with Oaky, a hyper-personalized upselling platform. This partnership aims to help hotels using RoomKeyPMS to boost ancillary revenue and improve guest satisfaction by offering tailored upgrades and services to guests before and during their stay....more
Hospitality Tech • February 15, 2023
RoomKeyPMS has partnered with Akia, a leading AI-powered guest messaging platform, to provide hotels with seamless, automated communication capabilities, improving guest engagement and operational efficiency. This collaboration integrates Akia’s texting and web chat solutions directly into the RoomKeyPMS interface....more
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