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Rocket.Chat is a comprehensive, open-source communication platform designed for organizations seeking secure, customizable, and scalable collaboration solutions. It offers features like team messaging, video conferencing, file sharing, helpdesk, and omnichannel customer service. Rocket.Chat empowers businesses to take full control of their communications, whether self-hosted or using Rocket.Chat's cloud services, making it ideal for industries with high-security and data privacy requirements.
Serves as the Latin American headquarters, anchoring the company's origins and supporting regional operations, engineering talent, and community initiatives in LATAM.
While Rocket.Chat is a remote-first company, the Porto Alegre office provides a physical hub in its founding city. It's likely a modern office space designed to foster collaboration for locally-based team members and visiting global staff.
The work culture, reflective of its remote-first global operations, emphasizes open communication, transparency, agility, and innovation. It is deeply rooted in open-source values, promoting collaboration and community contribution.
The Porto Alegre headquarters is significant as the birthplace of Rocket.Chat, symbolizing its Brazilian origins, its strong connection to the vibrant LATAM tech ecosystem, and its foundational commitment to the open-source community.
Rocket.Chat operates with a truly global presence, powered by a distributed, remote-first team of over 300 professionals located in more than 35 countries. This structure enables continuous global operations and support across all key functions, including software engineering, product development, customer support, sales, marketing, community management, and cloud infrastructure services. This global distribution allows Rocket.Chat to tap into diverse talent pools and provide localized support to its worldwide user base.
Rua Mostardeiro, 777 - Sala 1401, Moinhos de Vento
Porto Alegre
Rio Grande do Sul
Brazil
Address: 251 Little Falls Drive, Wilmington, DE, 19808, United States
Provides a strategic US presence for legal incorporation, global financial management, and supports business development activities in North America.
Address: Calle Anabel Segura 10, Planta Baja, Oficina 1, 28108 Alcobendas, Madrid, Spain
Aims to expand Rocket.Chat's footprint in the EMEA markets, catering to specific regional customer needs, data regulations (like GDPR), and fostering local partnerships.
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As of April 2025, Rocket.Chat' leadership includes:
Rocket.Chat has been backed by several prominent investors over the years, including:
Over the past 12 months, Rocket.Chat has strategically strengthened its leadership team with key appointments in revenue and product divisions to drive growth and innovation. No major executive departures have been publicly announced during this period.
Discover the tools Rocket.Chat uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.
Rocket.Chat commonly uses the email format combining an employee's first name and last name, separated by a dot, followed by @rocket.chat. While variations may exist, this is a widely adopted pattern.
first.last@rocket.chat (e.g., jane.doe@rocket.chat)
Format
jane.doe@rocket.chat
Example
85%
Success rate
PR Newswire • February 13, 2024
Rocket.Chat announced its inclusion in NVIDIA Inception, a program dedicated to fostering startups that are transforming industries through advancements in artificial intelligence (AI) and data sciences. This collaboration is set to enhance Rocket.Chat's secure communication platform by integrating cutting-edge AI capabilities, aiming to deliver more intelligent and efficient user experiences....more
PR Newswire • October 19, 2023
Rocket.Chat introduced significant enhancements to its omnichannel customer service solution, designed to empower businesses to seamlessly connect with their customers across a multitude of digital touchpoints. The new features focus on boosting agent productivity, improving response times, and delivering a superior overall customer experience through a unified communication interface....more
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