What Does Rocket.Chat Do?

Total employees179
HeadquartersPorto Alegre
Founded2015

Rocket.Chat is a comprehensive, open-source communication platform designed for organizations seeking secure, customizable, and scalable collaboration solutions. It offers features like team messaging, video conferencing, file sharing, helpdesk, and omnichannel customer service. Rocket.Chat empowers businesses to take full control of their communications, whether self-hosted or using Rocket.Chat's cloud services, making it ideal for industries with high-security and data privacy requirements.

Where Is Rocket.Chat's Headquarters?

HQ Function

Serves as the Latin American headquarters, anchoring the company's origins and supporting regional operations, engineering talent, and community initiatives in LATAM.

Notable Features:

While Rocket.Chat is a remote-first company, the Porto Alegre office provides a physical hub in its founding city. It's likely a modern office space designed to foster collaboration for locally-based team members and visiting global staff.

Work Culture:

The work culture, reflective of its remote-first global operations, emphasizes open communication, transparency, agility, and innovation. It is deeply rooted in open-source values, promoting collaboration and community contribution.

HQ Significance:

The Porto Alegre headquarters is significant as the birthplace of Rocket.Chat, symbolizing its Brazilian origins, its strong connection to the vibrant LATAM tech ecosystem, and its foundational commitment to the open-source community.

Values Reflected in HQ: The existence of a physical headquarters in its founding city, even within a remote-first framework, reflects a commitment to its roots and community. Globally, its operations mirror values of openness, flexibility, global collaboration, and technological empowerment.

Location:

Rocket.Chat operates with a truly global presence, powered by a distributed, remote-first team of over 300 professionals located in more than 35 countries. This structure enables continuous global operations and support across all key functions, including software engineering, product development, customer support, sales, marketing, community management, and cloud infrastructure services. This global distribution allows Rocket.Chat to tap into diverse talent pools and provide localized support to its worldwide user base.

Street Address:

Rua Mostardeiro, 777 - Sala 1401, Moinhos de Vento

City:

Porto Alegre

State/Province:

Rio Grande do Sul

Country:

Brazil

Where Else Does Rocket.Chat Operate Around the World?

Wilmington, Delaware, USA

Address: 251 Little Falls Drive, Wilmington, DE, 19808, United States

Provides a strategic US presence for legal incorporation, global financial management, and supports business development activities in North America.

Alcobendas, Madrid, Spain

Address: Calle Anabel Segura 10, Planta Baja, Oficina 1, 28108 Alcobendas, Madrid, Spain

Aims to expand Rocket.Chat's footprint in the EMEA markets, catering to specific regional customer needs, data regulations (like GDPR), and fostering local partnerships.

Buying Intent Signals for Rocket.Chat

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Rocket.Chat? Meet the Executive Team

As of April 2025, Rocket.Chat' leadership includes:

Gabriel Engel - Founder & CEO
Bruno Lemos - Chief Technology Officer
Chris Skrobthum - Chief Revenue Officer
Julia Furst - Chief Financial Officer
Renan RANOCHA - Head of Product

Who's Investing in Rocket.Chat?

Rocket.Chat has been backed by several prominent investors over the years, including:

Valor Capital Group
Greycroft
New Enterprise Associates (NEA)
Headline (formerly e.ventures)
Graphene Ventures
Salesforce Ventures
Notable angel investors

What Leadership Changes Has Rocket.Chat Seen Recently?

Hire2
Exits0

Over the past 12 months, Rocket.Chat has strategically strengthened its leadership team with key appointments in revenue and product divisions to drive growth and innovation. No major executive departures have been publicly announced during this period.

New Appointments:

Chris Skrobthum, Chris Skrobthum was appointed as Chief Revenue Officer to lead global sales strategy and accelerate revenue growth for Rocket.Chat.
Renan RANOCHA, Renan RANOCHA joined Rocket.Chat as Head of Product, tasked with overseeing the product vision, strategy, and execution.

What Technology (Tech Stack) Is Used byRocket.Chat?

Discover the tools Rocket.Chat uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Rocket.Chat Email Formats and Examples

Rocket.Chat commonly uses the email format combining an employee's first name and last name, separated by a dot, followed by @rocket.chat. While variations may exist, this is a widely adopted pattern.

first.last@rocket.chat (e.g., jane.doe@rocket.chat)

Format

jane.doe@rocket.chat

Example

85%

Success rate

What's the Latest News About Rocket.Chat?

PR Newswire • February 13, 2024

Rocket.Chat Joins NVIDIA Inception to Accelerate AI-Powered Secure Communications

Rocket.Chat announced its inclusion in NVIDIA Inception, a program dedicated to fostering startups that are transforming industries through advancements in artificial intelligence (AI) and data sciences. This collaboration is set to enhance Rocket.Chat's secure communication platform by integrating cutting-edge AI capabilities, aiming to deliver more intelligent and efficient user experiences....more

PR Newswire • October 19, 2023

Rocket.Chat Unveils Groundbreaking Omnichannel Features to Revolutionize Customer Service

Rocket.Chat introduced significant enhancements to its omnichannel customer service solution, designed to empower businesses to seamlessly connect with their customers across a multitude of digital touchpoints. The new features focus on boosting agent productivity, improving response times, and delivering a superior overall customer experience through a unified communication interface....more

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