What Does Riviera Travel Do?

Total employees341
HeadquartersBurton-on-Trent
Founded1984

Riviera Travel is an acclaimed UK-based tour operator, established in 1984, specializing in providing high-quality escorted tours, ocean cruises, and river cruises across Europe and worldwide. They are known for their thoughtfully curated itineraries, excellent customer service, and value for money, offering enriching travel experiences that include cultural highlights and expert local guides. Riviera Travel also has a strong focus on solo travellers, offering dedicated departures and waiving single supplements on select tours and cruises. They pride themselves on transparent pricing with no hidden extras.

Where Is Riviera Travel's Headquarters?

HQ Function

The headquarters serves as the central hub for all operational, administrative, marketing, sales, and customer service functions for Riviera Travel's global tour and cruise offerings.

Notable Features:

Located in 'New Manor', the building itself may possess historic or distinct architectural characteristics, adapted to modern office use. It likely houses state-of-the-art communication and booking systems.

Work Culture:

A customer-centric and passionate environment, with teams dedicated to crafting and delivering exceptional travel experiences. Likely emphasizes collaboration, product knowledge, and a high standard of service.

HQ Significance:

This central location is pivotal for coordinating worldwide operations, managing a large portfolio of travel products, and maintaining the company's brand standards and customer satisfaction.

Values Reflected in HQ: The headquarters' operations likely reflect Riviera Travel's core values of quality, customer focus, expertise, and reliability in the travel industry.

Location:

While Riviera Travel's primary offices are in the UK and the USA (for North American operations), its operational presence is global. The company supports tours and cruises across Europe (e.g., Rhine, Danube, Douro, Seine rivers; Italy, Spain, France tours), Asia (e.g., Mekong, Ganges rivers; India, Vietnam tours), Africa (e.g., Nile river cruises; South Africa tours), and the Americas. This global reach is facilitated by a network of local guides, tour managers, partner hotels, transportation providers, and on-the-ground support staff in numerous countries worldwide.

Street Address:

New Manor, 328 Wetmore Road

City:

Burton-on-Trent

State/Province:

Staffordshire

Country:

United Kingdom

Where Else Does Riviera Travel Operate Around the World?

Wilton, Connecticut/USA

Address: 380 Main Avenue, Suite C, Wilton, CT 06897, USA (Mailing Address for US Operations)

To expand Riviera Travel's brand presence and cater to the travel preferences and booking patterns of customers in the United States and Canada.

Buying Intent Signals for Riviera Travel

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Who's Leading Riviera Travel? Meet the Executive Team

As of April 2025, Riviera Travel' leadership includes:

Phil Hullah - Chief Executive Officer
Will Sarson - Chief Financial Officer
Stuart Milan - Channel Director
Robin Shaw - Chief Operating Officer
Joanne Lynn - Head of People
Tom Parker - Head of Product (Ocean & River Cruise)

Who's Investing in Riviera Travel?

Riviera Travel has been backed by several prominent investors over the years, including:

Phoenix Equity Partners

What Leadership Changes Has Riviera Travel Seen Recently?

Hire2
Exits0

Riviera Travel has seen some key appointments in leadership roles over the past 12-18 months, focusing on strengthening areas like people management and product development. No major C-suite exits have been prominently reported.

New Appointments:

Joanne Lynn, Joanne Lynn was appointed as Head of People, bringing experience to lead human resources strategy and talent development.
Tom Parker, Tom Parker joined as Head of Product for Ocean & River Cruise, focusing on enhancing and expanding the cruise portfolio.

What Technology (Tech Stack) Is Used byRiviera Travel?

Discover the tools Riviera Travel uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

Riviera Travel Email Formats and Examples

Riviera Travel likely follows common corporate email patterns. Based on industry standards and executive contact information, formats such as first initial followed by last name, or first name followed by a dot and then last name, are probable.

Likely formats include: [first_initial][last]@rivieratravel.co.uk (e.g., jsmith@rivieratravel.co.uk) or [first].[last]@rivieratravel.co.uk (e.g., john.smith@rivieratravel.co.uk).

Format

phullah@rivieratravel.co.uk (example for Phil Hullah)

Example

70%

Success rate

What's the Latest News About Riviera Travel?

Travel Weekly • February 27, 2024

Riviera Travel to launch new Douro ship in 2025

Riviera Travel has announced the launch of a new ship, MS Porto Mirante, for its Douro river itineraries, set to sail from spring 2025. The ship will feature 57 cabins, a sun deck with a splash pool, and a restaurant serving regional and international cuisine....more

TTG Media • January 11, 2024

Riviera Travel enhances trade support with new online portal and dedicated team

Riviera Travel has launched a new online portal and expanded its agency sales team to provide enhanced support for travel agents. The new portal offers resources, training, and booking capabilities for trade partners....more

Cruise Critic • November 7, 2023

Riviera Travel Reveals Details of Two New Ships For 2024

Riviera Travel detailed two new ships, Riviera Radiance and Riviera Rose, launching in 2024 for the Rhine/Moselle and Seine rivers respectively, highlighting their commitment to modernising their fleet and enhancing guest experience....more

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