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RIU Hotels & Resorts's Overview

Total employees7497
HeadquartersPalma de Mallorca
Founded1953

RIU Hotels & Resorts is a renowned Spanish hotel chain founded by the Riu family in 1953 in Mallorca, Spain. It specializes in holiday resorts and is majority-owned by the family, with TUI Group holding a minority stake. RIU operates over 90 hotels in more than 20 countries, primarily offering all-inclusive holiday experiences. The company is known for its commitment to customer service, quality, and continuous innovation in the tourism sector, catering to diverse traveler preferences with its Riu Classic, Riu Plaza (city hotels), and Riu Palace (luxury) brands.

Where is RIU Hotels & Resorts's Headquarters?

HQ Function

The headquarters serves as the central nerve center for global operations, strategic planning, brand management, financial oversight, marketing, sales, and development for all RIU hotels and resorts worldwide.

Notable Features:

A contemporary office building equipped with modern amenities to support a global workforce. It's designed to foster collaboration and reflect the company's status as a leading international hotelier.

Work Culture:

The Palma headquarters fosters a professional and dynamic work environment, blending the Riu family's hands-on approach with international business practices. Emphasis is on collaboration, customer service excellence, and innovation in the hospitality sector.

HQ Significance:

The Palma de Mallorca headquarters is pivotal as it anchors RIU's global strategy and operations in its founding region, contributing significantly to the local economy and symbolizing its deep roots in the Spanish tourism sector.

Values Reflected in HQ: The headquarters' design and operations likely reflect RIU's core values: strong family heritage, commitment to service quality, global ambition, sustainability, and continuous improvement in the hospitality industry.

Location:

RIU Hotels & Resorts supports a vast array of functions globally, centered around hotel and resort operations. This includes guest services, accommodation, food and beverage, entertainment, maintenance, sales and marketing, reservations, human resources, and procurement across its properties in over 20 countries in the Americas, Europe, Africa, and Asia. The company also manages global partnerships with travel agencies, tour operators, and suppliers to ensure a consistent quality of service worldwide.

Street Address:

C/ Llaüt, s/n (Edificio RIU, Pl. Mediterráneo)

City:

Palma de Mallorca

State/Province:

Baleares

Country:

Spain

RIU Hotels & Resorts's Global Presence

Doral, Florida, USA

Address: 9300 NW 25th St, Doral, FL 33172, USA (Commercial Office for the Americas)

To strengthen RIU's presence and customer service in the North and South American markets, liaise with travel partners, and support regional hotel operations.

Eschborn, Germany

Address: Frankfurter Str. 10-14, 65760 Eschborn, Germany (Commercial Office for Central Europe)

To cater to the strong demand from German-speaking countries, managing bookings, marketing campaigns, and relationships with tour operators in the region.

Buying Intent Signals for RIU Hotels & Resorts

Highperformr Signals uncover buying intent and give you clear insights to target the right accounts at the right time — helping your sales, marketing, and GTM teams close more deals, faster.

Notable news
Hiring actively
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
Corporate Finance
*Example signal, not calculated in real time

Executive Team of RIU Hotels & Resorts

As of April 2025, RIU Hotels & Resorts' leadership includes:

Carmen Riu Güell - Co-Chief Executive Officer
Luis Riu Güell - Co-Chief Executive Officer
Joan Trian Riu - Corporate Executive Director & Member of the Board
Naomi Riu - Chief Financial Officer (CFO)

Investors of RIU Hotels & Resorts

RIU Hotels & Resorts has been backed by several prominent investors over the years, including:

Primarily owned by the Riu family (majority stakeholder and operator)
TUI Group (minority stakeholder with 49% in the hotel business assets entity RIUSA II S.A.)

Executive New Hires/Exits in the Last 12 Months

Hire1
Exits0

RIU Hotels & Resorts, being a family-controlled company, often sees stability in its top leadership. A notable recent appointment was Naomi Riu to Chief Financial Officer. Public information on other executive movements below the CEO/Board level is limited.

New Appointments:

Naomi Riu, Naomi Riu, a member of the fourth generation of the Riu family, was appointed as Chief Financial Officer, taking over financial leadership for the global hotel chain.

Technology (Tech Stack) used by RIU Hotels & Resorts

Discover the tools RIU Hotels & Resorts uses. Highperformr reveals the technologies powering your target accounts — helping your sales, marketing, and GTM teams prioritize smarter and close faster.

RIU Hotels & Resorts Email Formats and Examples

RIU Hotels & Resorts likely utilizes standardized email formats for its corporate employees, common in large international organizations. While the exact primary format isn't publicly confirmed, typical structures include [first_initial][last_name]@riu.com or [first_name].[last_name]@riu.com.

[first_initial][last]@riu.com or [first].[last]@riu.com

Format

jdoe@riu.com

Example

75%

Success rate

News and media

Hotel News ResourceMarch 7, 2024

RIU Hotels & Resorts Opens Riu Plaza Chicago, its First Hotel in the City

RIU Hotels & Resorts has expanded its Riu Plaza urban line with the opening of the Riu Plaza Chicago, a newly built 28-storey hotel with 390 rooms, located in the Streeterville neighbourhood, close to the Magnificent Mile....more

TravelPulseNovember 20, 2023

RIU Hotels & Resorts Completes Major Renovation of Riu Caribe in Cancun

RIU Hotels & Resorts has completed a comprehensive renovation of its Riu Caribe hotel in Cancun, Mexico. The project involved modernizing all guest rooms, restaurants, common areas, and introducing new services like the Riu Party events and an expanded Splash Water World water park....more

Trade ArabiaDecember 5, 2023

RIU Hotels & Resorts to debut in Saudi Arabia with new resort

Spanish hospitality giant RIU Hotels & Resorts will be making its debut in Saudi Arabia with plans to build a new resort in partnership with a leading master developer. The new property will be located on Al-Ahsa’s Half Moon Bay beach area, marking RIU's expansion into the Middle East....more

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