RIU Hotels & Resorts is a renowned Spanish hotel chain founded by the Riu family in 1953 in Mallorca, Spain. It specializes in holiday resorts and is majority-owned by the family, with TUI Group holding a minority stake. RIU operates over 90 hotels in more than 20 countries, primarily offering all-inclusive holiday experiences. The company is known for its commitment to customer service, quality, and continuous innovation in the tourism sector, catering to diverse traveler preferences with its Riu Classic, Riu Plaza (city hotels), and Riu Palace (luxury) brands.
The headquarters serves as the central nerve center for global operations, strategic planning, brand management, financial oversight, marketing, sales, and development for all RIU hotels and resorts worldwide.
A contemporary office building equipped with modern amenities to support a global workforce. It's designed to foster collaboration and reflect the company's status as a leading international hotelier.
The Palma headquarters fosters a professional and dynamic work environment, blending the Riu family's hands-on approach with international business practices. Emphasis is on collaboration, customer service excellence, and innovation in the hospitality sector.
The Palma de Mallorca headquarters is pivotal as it anchors RIU's global strategy and operations in its founding region, contributing significantly to the local economy and symbolizing its deep roots in the Spanish tourism sector.
RIU Hotels & Resorts supports a vast array of functions globally, centered around hotel and resort operations. This includes guest services, accommodation, food and beverage, entertainment, maintenance, sales and marketing, reservations, human resources, and procurement across its properties in over 20 countries in the Americas, Europe, Africa, and Asia. The company also manages global partnerships with travel agencies, tour operators, and suppliers to ensure a consistent quality of service worldwide.
C/ Llaüt, s/n (Edificio RIU, Pl. Mediterráneo)
Palma de Mallorca
Baleares
Spain
Address: 9300 NW 25th St, Doral, FL 33172, USA (Commercial Office for the Americas)
To strengthen RIU's presence and customer service in the North and South American markets, liaise with travel partners, and support regional hotel operations.
Address: Frankfurter Str. 10-14, 65760 Eschborn, Germany (Commercial Office for Central Europe)
To cater to the strong demand from German-speaking countries, managing bookings, marketing campaigns, and relationships with tour operators in the region.
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As of April 2025, RIU Hotels & Resorts' leadership includes:
RIU Hotels & Resorts has been backed by several prominent investors over the years, including:
RIU Hotels & Resorts, being a family-controlled company, often sees stability in its top leadership. A notable recent appointment was Naomi Riu to Chief Financial Officer. Public information on other executive movements below the CEO/Board level is limited.
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RIU Hotels & Resorts likely utilizes standardized email formats for its corporate employees, common in large international organizations. While the exact primary format isn't publicly confirmed, typical structures include [first_initial][last_name]@riu.com or [first_name].[last_name]@riu.com.
[first_initial][last]@riu.com or [first].[last]@riu.com
Format
jdoe@riu.com
Example
75%
Success rate
Hotel News Resource • March 7, 2024
RIU Hotels & Resorts has expanded its Riu Plaza urban line with the opening of the Riu Plaza Chicago, a newly built 28-storey hotel with 390 rooms, located in the Streeterville neighbourhood, close to the Magnificent Mile....more
TravelPulse • November 20, 2023
RIU Hotels & Resorts has completed a comprehensive renovation of its Riu Caribe hotel in Cancun, Mexico. The project involved modernizing all guest rooms, restaurants, common areas, and introducing new services like the Riu Party events and an expanded Splash Water World water park....more
Trade Arabia • December 5, 2023
Spanish hospitality giant RIU Hotels & Resorts will be making its debut in Saudi Arabia with plans to build a new resort in partnership with a leading master developer. The new property will be located on Al-Ahsa’s Half Moon Bay beach area, marking RIU's expansion into the Middle East....more
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